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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction for
Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction - Update
4.6 out of 5 stars
stars
2,054 ratings2,033 reviews
  1. 5 stars79% (1,614)
  2. 4 stars14% (284)
  3. 3 stars3% (59)
  4. 2 stars1% (24)
  5. 1 star4% (73)

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Showing 1,041-1,050 of 2,033 reviews
Sep 6, 2025
Reviewer name: Andie
5 out of 5 stars
5 out of 5 stars review

Child proof

[This review was collected as part of a promotion.] Great washing machine. I love the song it plays when it’s done. I also love love love the child lock. That’s the best feature so my kids can’t mess anything up by pressing buttons. Thank you Samsung!

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Sep 11, 2025
Reviewer name: Duke
3 out of 5 stars
3 out of 5 stars review

Poor quality

[This review was collected as part of a promotion.] We have been using Samsung for 20+ years. This washing machine was to replace a Samsung top of the line ma hine. From the start it would not spin without jumping all over. I talked with service. They talked me through a fix. It lasted 5 weeks. Had to fix it again. Finally requested a tech come out. He determined the machine had vibrated so much that the base cabinet was collapsing which was adding to the problem. Sitting in on the floor and leveling it helped but did not solve the problem.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from SEA Care

Duke, we understand the significance of a working washing machine in your home. Let us help you. To rectify your concerns with your washer. Click the link and hyperlinks and watch the instructional video (if available). Samsung washing machine is shaking too much (If the problem persists, click "NO" for more help): https://www.samsung.com/us/support/troubleshoot/TSG10007111/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150690627, to help our team locate your information when you message us. Have a great day. -John

May 23, 2024
Reviewer name: Bulwa
5 out of 5 stars
5 out of 5 stars review

strong sense of security from the Samsung product

[This review was collected as part of a promotion.] Feel a strong sense of security from the Samsung product quality and support team. It started with my online purchase experience: chatting with a sales rep helped me select the best product and delivery/installation options.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Jun 27, 2023
Reviewer name: Buddy
5 out of 5 stars
5 out of 5 stars review

Quiet large capacity Samsung Washer

[This review was collected as part of a promotion.] I bought this washer several weeks ago to replace my older Samsung washer. I am very pleased with how quiet it is and that it can handle large loads of laundry. It cleans the clothes better then my older model too!

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Aug 5, 2025
Reviewer name: Jesus is love
1 out of 5 stars
1 out of 5 stars review

Stopped working 4 years don't buy expensive

Lasted only less than 5 years. I had to replace the rubber right away because mold kept building and let me tell you it's not cheap 100 bucks. This thing just stopped working rattling super loud. I would tell you to save yourself a headache and but a top load this is what I'm about to do unfortunately.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from Samsung Care

Greetings! It makes sense to want lasting value from something you’ve invested in—especially when you've put time, effort, and money into keeping it in good shape. Let us help. I have shared a Samsung link below to help with your experience with the washing machine. The link contains an embedded video that we recommend watching in full, as well as hyperlinks that can be visited for additional help. Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Mold in washing machines—especially front-loaders—can develop due to leftover moisture, detergent residue, and limited airflow, creating ideal conditions for mold growth. Areas such as the rubber door gasket and detergent drawer are particularly prone to buildup. Because these conditions result from everyday use, it’s important for users to take preventive steps: regularly wipe down damp surfaces, leave the door open after each wash, and run routine cleaning cycles to keep the interior dry and fresh. Proper maintenance is key to preventing mold and preserving the washer’s performance. For detailed guidance, visit the support link below: The washing machine has a mildew smell or visible mold: https://www.samsung.com/us/support/troubleshooting/TSG01110749/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150267744 to help our team pull up your information. Leo

Jul 5, 2023
Reviewer name: Daliddle1
5 out of 5 stars
5 out of 5 stars review

Few issues, but work good!

[This review was collected as part of a promotion.] We bought this washer and dryer set as a replacement to our old Samsung set. We used the old set for about 20 years. So fast things are working good. There are a couple of concerns though. One is that the washer doesn't spin as well as our last washer. Our clothes felt almost dry with our older washer. This new one doesn't spin out enough water. Secondly, the door on the washer can't be changed to the other side. The dryer door can be changed. We are going to try to put the washer on the left side of the dryer and see if that works. The only problem we foresee is that the drain might not be long enough for this. All in all we like our new set. I've just downloaded the app for three "Smart Care" feature, but haven't used it yet. The reviews on the app store for this feature doesn't look good though. Time will tell!

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Dec 27, 2022
Reviewer name: JuliaR227
5 out of 5 stars
5 out of 5 stars review

Great features and easy to use!

[This review was collected as part of a promotion.] We bought this a month ago and are so happy with it--especially with the noise level. It's spin cycle is as quiet as the wash cycle and the load run times are great. (By the time our old machine went out, it sounded like a jet engine and the loads took forever.) It stacked nicely with our existing Samsung dryer and the installation service was great.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Jul 26, 2022
Reviewer name: Belle
5 out of 5 stars
5 out of 5 stars review

Awesome performance

[This review was collected as part of a promotion.] We needed a new washer for our new house purchase. This machine has not disappointed. I did research for months on the most economical and best washing machine and finally purchased this Samsung. It’s quiet and super functional.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Sep 11, 2020
Reviewer name: PB056
5 out of 5 stars
5 out of 5 stars review

A great washer!

[This review was collected as part of a promotion.] We are very excited about our new washer! It is extremely nice looking and works great! It has many helpful features, including quick wash and sanitize modes. It is rather large as well and can hold a good amount of clothes and or bed sheets. Does wonders for my mans dirty work clothes! The LED lights pair beautifully with the clean white look. We had an older unit that was loud and noisy. It literally shook the house! Not any more! This new washer from Samsung is very quiet. It truly makes my life much easier! Thanks Samsung for another great appliance!

Review from The Insiders
Helpful?70VBPJFKI1AE13639806488
May 6, 2023
Reviewer name: Benchwarmer
5 out of 5 stars
5 out of 5 stars review

Nice and quiet

[This review was collected as part of a promotion.] This washer is nice and quiet and seems to do a great job on the clothes. The tub is really large--much larger than my old stacking front-load set. The only drawback is that, once it starts to fill with water, there is no opening the door until the cycle is completed or the tub is completely drained. Make sure you have that last sock before starting!!!

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488