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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction for
Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction - Update
4.6 out of 5 stars
stars
2,054 ratings2,033 reviews
  1. 5 stars79% (1,614)
  2. 4 stars14% (284)
  3. 3 stars3% (59)
  4. 2 stars1% (24)
  5. 1 star4% (73)

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Showing 1,051-1,060 of 2,033 reviews
Apr 25, 2024
Reviewer name: Don is mad
1 out of 5 stars
1 out of 5 stars review

poor quality

We purchased the washer 2 years ago, washing 2 loads per week. The washer now stays on spin cycle for hours doing 1/4 turns, no error code either. 2 reparimen later and the suspected faulty control board is no longer made. I will never again purchase a samsung product. 2 years and they dont make the pcb any longer!!!!

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from SEA Care

Hello there,  We understand the frustration you feel if the needed part is not available. Allow us to help. To check the availability and compatibility of your washer's control board, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147082837) to help our team pull up your information. Have a great day. ^Camille

Aug 6, 2023
Reviewer name: Mindy
5 out of 5 stars
5 out of 5 stars review

Great washer!

[This review was collected as part of a promotion.] I’ve owned this washer for about a month now, and I’m super happy with it. The WiFi is surprisingly handy - I can load up the washer before I leave for work, and have it done and ready to dry as soon I get home. Would definitely recommend!

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Aug 3, 2022
Reviewer name: Gavinsmomma
2 out of 5 stars
2 out of 5 stars review

Eh... disappointed

[This review was collected as part of a promotion.] Bitty this washer appx 4 months ago. At first it was good, but then about 2 months in, it became gradually more unbalanced and eventually wild, shaking and pounding like crazy, no matter the load. Now, the door will not latch closed and today, the little cover over the drain on the front stopped closing. What a disappointment.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from Samsung Care

Hi Gavinsmomma! Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Washer is shaking and unbalanced. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service. Here is a link to "Samsung Washing Machine is Shaking": https://www.samsung.com/us/support/troubleshooting/TSG01001016/. You may also refer to this link about "Install a Samsung Washing Machine in your Home" and look for "Level the Washing Machine": https://www.samsung.com/us/support/answer/ANS00051342/. I also shared the "Samsung Washing Machine Information and Error Codes" link and looked for "Unbalanced Load Error": https://www.samsung.com/us/support/troubleshooting/TSG01002001/. I also shared the link about the warranty information of your Samsung Washer: https://www.samsung.com/us/support/service/warranty/WF45T6000AW/A5. Your Samsung Washer is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of: One (1) year parts and labor, Three (3) years stainless tub part (Part Only), Ten (10) years washing DD motor part (Part Only). Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144768603 Have a great day. Melardo

Jun 9, 2023
Reviewer name: mmadison718
5 out of 5 stars
5 out of 5 stars review

Quiet and Efficient

[This review was collected as part of a promotion.] I’m happy with my purchase. Not to mention the aesthetics… black is very chic! Also, it washes very quietly. If you’re not used to a newer washer (my old one was from the 90’s), then you’ll enjoy all the new bells and whistles this one has - the chime it makes turning on and off, flashing lights and many options to wash different loads of items. All in all, I’m very pleased with my new washer and dryer!

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Feb 25, 2021
Reviewer name: Mickie
4 out of 5 stars
4 out of 5 stars review

Satisfactory

[This review was collected as part of a promotion.] We've been using this washer and dryer set a couple months now and overall it does the job. For my review I will say it isn't my first choice but we were in need and needed quickest delivery. The quality, price, and load size could be better.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Sep 30, 2025
Reviewer name: Roller disco
5 out of 5 stars
5 out of 5 stars review

Efficient and thorough

[This review was collected as part of a promotion.] The wash cycles are efficient and thorough. There are many options to choose from and modify depending on the type of wash being done. The only thing I do not like is the completion alarm song. It does not resolve to a root chord.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Jul 14, 2025
Reviewer name: Rainrunner
5 out of 5 stars
5 out of 5 stars review

Nice features

[This review was collected as part of a promotion.] I replaced an older model with the newer version Samsung had to offer. I like that you are able to customize the number of rinses, temperature, and soil level. It has some great options like steam, and has a self clean which my older model did not. It is fairly quiet. So far I am pleased. I only hope it lasts as long as my older model did.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Feb 12, 2024
Reviewer name: Candy
1 out of 5 stars
1 out of 5 stars review

Maiden

I purchased my Samsung front loader about three years ago. I am so disappointed in it. It molded around the rubber seal within one year, so it constantly smells moldy. They instruct you to leave the door open so that does not happen but then you have a puddle in front of your washer because the door has water still around it. So my new flooring is getting ruined. It needs a lot of maintenance, like running the self clean cycle with bleach inside the drum to prevent molding. Wiping down the rubber seal around the door after every wash. I just wish someone would have informed me of these issues before we purchased it.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from SEA Care

Hello Candy, We understand how it feels to deal with mold buildup around the rubber seal on your washer. All we want is to get you assisted. It is recommended that you clean the interior of your washer on a regular basis to remove any dirt, soil, odor, mold, mildew, or bacteria residue that may have accumulated during the washing process. Failure to follow these instructions may result in unpleasant conditions such as odors and/or permanent stains on your washer or laundry. Here is a link to some tips for preventing odors and mold buildup. Please review the embedded words and watch the included video in full. How to clean your Samsung washing machine. https://www.samsung.com/us/support/answer/ANS00030150/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport  2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513  3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us  Please provide us with this reference number (1146846715) to help our team pull up your information when you message us.  Thank you. -Kimberly

May 2, 2023
Reviewer name: Dani
5 out of 5 stars
5 out of 5 stars review

Great Machine

[This review was collected as part of a promotion.] This is the second time I bu Samsung Washer. I love the controls. They are easy to use and easy to click. The detergent compartment is easy to acess and does not make a mess. The machine is easy to clean and easy to operate. Overall, I love samsung products

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
Nov 24, 2020
Reviewer name: pereira1228
1 out of 5 stars
1 out of 5 stars review

Unresolved issues

from day one, the washer was loud while in spin cycle. after working with both home depot and samsung for months, it was determined by samsung certified technicians, that the noises were due to using the washer pedestal which samsung made. we were told there was nothing they could do and to eliminate the noise we should not use the pedestal. we cant even put anything on the top of the washer because it just vibrates off. we are also unhappy with samsung and their service. several times my wife would create a ticket with a service tech only to have it lost and we would start over again. service was unacceptable.

Review from Samsung US
Helpful?70VBPJFKI1AE13639806488
reply from Samsung Care

Maybe we could be better to assist you with our Social Media team. Please feel free to contact us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142660493