Husband wanted, I did not due to previous ownership of earlier models of same brand/item that did not hold up at all. Pump and heating/cooling elements go out (stop working) as early as 1 week. Maximum we've had before having to buy another is a year to the day. I'm trying to be hopeful on this newer model. Lots of plastic, fake metal, noisy pump after about 2 weeks. I have Sam's Plus membership and will return if/when it fails. I'll be surprised/thrilled if it doesn't.

The water stream is very robust quickly filling my 30 oz container, much more so than a previous Promo dispenser. No ozone sanitizer feature like my old one. Cold temp is ideal. I haven't used the hot.

Love my Primo bottom loading water dispenser. Bottom loading is so much easier than hoisting a huge jug of water up to a top loading dispenser. The water is cold, fresh and delicious, and I know it's free of nitrates and other contaminants that my local water supply can't take care of.

Sams delivered the cooler one day after ordering; it came well packaged and after about 15 minutes I had the unit in place and waiting for the cooler function to get to work. I gave it two hours and the water was already cold. By the way it is the easiest bottom loader to get the 5-gallon bottles in and out. Well after a month of use I would recommend this Primo Dispenser!

Cold is is room temperature and not cold. I had an older top load primo water dispenser before this where the cold water was so cold I sometimes added some hot water just to drink it. Now with this one, I have to put water in the freezer to get it to a cold temperature. I may end up returning it.

I'm really loving the water dispenser. There's nothing like a cold glass of H20 when you need it! The Primo provides it on demand and looks good doing it. I did pick up the dispenser in a club because I saw too many reviews about it being damaged with shipping. No complaints at all. My family and I love it.

Love It!!! When I first set up the dispenser, of course there was a little bit of noise but that’s expected with the hot / cold water being generated. I love the night light, it doesn’t drip and although I do not have young children / grandchildren the safety latch is awesome. Product is a great size fits just about anywhere!

easy to set up following the instructions (plug-in to the electrical outlet, put in the water container, run the water through the system, turn on the night-light... etc.). it can accommodate 4-gallon or 5-gallon water container. Hot water is hot enough for tea or instant coffee. Very convenient and quick access to hot and cool drinking water.

Very happy with this purchase. We had the lower-end model of this, and the water pump in it died. I am NOT a handyman, and figured it would just be easier to replace it outright - and I'm glad we did, because we like it even better than the old one, water pump notwithstanding!

This Primo water dispenser checks all box. The 5-Gal jug is loaded from the bottom, so no more lifting heavy water jug. It is quiet and the pump works excellent. The nightlight adds a nice blue glow to the room. Why rent a machine when you flat out own your own. This was a great investment!