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Customer reviews for Primo Water® Bottom Loading Pro 2 Temp Water Dispenser for
Primo Water® Bottom Loading Pro 2 Temp Water Dispenser
4.3 out of 5 stars
stars201 ratings79 reviews
  1. 5 stars72% (145)
  2. 4 stars9% (19)
  3. 3 stars8% (16)
  4. 2 stars2% (4)
  5. 1 star8% (17)

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Showing 1-10 of 79 reviews
Jul 6, 2025
HTran
5 out of 5 stars review

Verified Purchase

Perfect pair with my Refrigerator.

easy to set up following the instructions (plug-in to the electrical outlet, put in the water container, run the water through the system, turn on the night-light... etc.). it can accommodate 4-gallon or 5-gallon water container. Hot water is hot enough for tea or instant coffee. Very convenient and quick access to hot and cool drinking water.

Helpful?4IP2VHR3F6IV13636415668
Aug 30, 2025
ElectroBuff
5 out of 5 stars review

Verified Purchase

No Strain Water Dispenser!

This Primo water dispenser checks all box. The 5-Gal jug is loaded from the bottom, so no more lifting heavy water jug. It is quiet and the pump works excellent. The nightlight adds a nice blue glow to the room. Why rent a machine when you flat out own your own. This was a great investment!

Helpful?4IP2VHR3F6IV13636415668
May 2, 2026
Sylvana
5 out of 5 stars review

Verified Purchase

As expected, it's great!

Had to buy a new cooler since the one I purchased 3 months ago stopped working (different store and different brand).This new cooler isn't noisy when running. Water is very hot and very cold which i appreciate. I've had a primo water cooler before when I subscribed to their water delivery service. Always loved their coolers. Very happy with my purchase.

Helpful?4IP2VHR3F6IV13636415668
Jul 8, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

Priced just right

I love it. This dispenser was bought as a replacement of a rental from a water delivery company. Same brand, same great quality.

Helpful?4IP2VHR3F6IV13636415668
May 17, 2025
Matt
5 out of 5 stars review

Verified Purchase

Fantastic Water Dispenser

Very happy with this purchase. We had the lower-end model of this, and the water pump in it died. I am NOT a handyman, and figured it would just be easier to replace it outright - and I'm glad we did, because we like it even better than the old one, water pump notwithstanding!

Helpful?4IP2VHR3F6IV13636415668
May 8, 2025
Chaz
5 out of 5 stars review

Verified Purchase

It Just Works!

Sams delivered the cooler one day after ordering; it came well packaged and after about 15 minutes I had the unit in place and waiting for the cooler function to get to work. I gave it two hours and the water was already cold. By the way it is the easiest bottom loader to get the 5-gallon bottles in and out. Well after a month of use I would recommend this Primo Dispenser!

Helpful?4IP2VHR3F6IV13636415668
Apr 17, 2025
NMD
5 out of 5 stars review

Verified Purchase

Primo Perfecto

Love It!!! When I first set up the dispenser, of course there was a little bit of noise but that’s expected with the hot / cold water being generated. I love the night light, it doesn’t drip and although I do not have young children / grandchildren the safety latch is awesome. Product is a great size fits just about anywhere!

Helpful?4IP2VHR3F6IV13636415668
Apr 6, 2025
JL
5 out of 5 stars review

Verified Purchase

Great water dispenser

I'm really loving the water dispenser. There's nothing like a cold glass of H20 when you need it! The Primo provides it on demand and looks good doing it. I did pick up the dispenser in a club because I saw too many reviews about it being damaged with shipping. No complaints at all. My family and I love it.

Helpful?4IP2VHR3F6IV13636415668
Jul 18, 2025
Rho
3 out of 5 stars review

Verified Purchase

Cold water not cold.

Cold is is room temperature and not cold. I had an older top load primo water dispenser before this where the cold water was so cold I sometimes added some hot water just to drink it. Now with this one, I have to put water in the freezer to get it to a cold temperature. I may end up returning it.

Helpful?4IP2VHR3F6IV13636415668
May 8, 2026
Ria
1 out of 5 stars review

Verified Purchase

Beware

My husband bought one unit without any issues. Recommended it to my son and it turned out to be a horrible experience. My son literally had to go to the store 5 times because each unit was damaged. I called Headquarters and filed a complaint. As of today no one has reached out. Horrible experience!!! I would never recommend this product.

Helpful?4IP2VHR3F6IV13636415668