easy to set up following the instructions (plug-in to the electrical outlet, put in the water container, run the water through the system, turn on the night-light... etc.). it can accommodate 4-gallon or 5-gallon water container. Hot water is hot enough for tea or instant coffee. Very convenient and quick access to hot and cool drinking water.

This Primo water dispenser checks all box. The 5-Gal jug is loaded from the bottom, so no more lifting heavy water jug. It is quiet and the pump works excellent. The nightlight adds a nice blue glow to the room. Why rent a machine when you flat out own your own. This was a great investment!

Had to buy a new cooler since the one I purchased 3 months ago stopped working (different store and different brand).This new cooler isn't noisy when running. Water is very hot and very cold which i appreciate. I've had a primo water cooler before when I subscribed to their water delivery service. Always loved their coolers. Very happy with my purchase.

I love it. This dispenser was bought as a replacement of a rental from a water delivery company. Same brand, same great quality.

Very happy with this purchase. We had the lower-end model of this, and the water pump in it died. I am NOT a handyman, and figured it would just be easier to replace it outright - and I'm glad we did, because we like it even better than the old one, water pump notwithstanding!

Sams delivered the cooler one day after ordering; it came well packaged and after about 15 minutes I had the unit in place and waiting for the cooler function to get to work. I gave it two hours and the water was already cold. By the way it is the easiest bottom loader to get the 5-gallon bottles in and out. Well after a month of use I would recommend this Primo Dispenser!

Love It!!! When I first set up the dispenser, of course there was a little bit of noise but that’s expected with the hot / cold water being generated. I love the night light, it doesn’t drip and although I do not have young children / grandchildren the safety latch is awesome. Product is a great size fits just about anywhere!

I'm really loving the water dispenser. There's nothing like a cold glass of H20 when you need it! The Primo provides it on demand and looks good doing it. I did pick up the dispenser in a club because I saw too many reviews about it being damaged with shipping. No complaints at all. My family and I love it.

Cold is is room temperature and not cold. I had an older top load primo water dispenser before this where the cold water was so cold I sometimes added some hot water just to drink it. Now with this one, I have to put water in the freezer to get it to a cold temperature. I may end up returning it.

My husband bought one unit without any issues. Recommended it to my son and it turned out to be a horrible experience. My son literally had to go to the store 5 times because each unit was damaged. I called Headquarters and filed a complaint. As of today no one has reached out. Horrible experience!!! I would never recommend this product.