Hello Jennifer,Thank you for taking the time to leave a review.We're so sorry to hear that you aren't happy with your Rocket Pro. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.Kind regards,Shark Clean

Hello,<br />Thank you for taking the time to leave a review.<br />We’re very sorry to hear that the cable was not suitable for your camper and that you returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.<br />Kind regards,<br />Shark Clean

Hello, Thank you for taking the time to leave a review. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean

Hello Kristi, thank you for sharing your experience with the Rocket Pro. We’re very sorry to hear it stopped working after only a month and a half. That’s certainly not the durability we expect from this product, and we understand how frustrating it is when the return window has already closed. Even though the return period has passed, the vacuum is still covered under our manufacturer warranty, and our support team may be able to help with troubleshooting, repair, or replacement options. Please feel free to reach out to our customer support team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET), so we can look into this for you. Kind Regards, Shark Clean