Right Ear piece fell out of my ear(can't get either one to stay in very well) & landed in water. Retrieved it IMMEDIATELY! It still worked! Next time I used them, right side was DEAD! Water resistant? NOT SO MUCH! Used these maybe 4 times before water incident. Talk about wasted $! The worst part is they were a gift! Was by offered Bose &, or Beats-went with Sony to save C my friend some $, thinking Sony's would be great(have had many Sony audio products that were durable & ROCKED. Hoped these would as well. they rocked-Not so durable!)

no problem with the product purchased, but claiming the $20 gift card promised with purchase is IMPOSSIBLE! I tried 3 different times on an Iphone, IPAD and Windows computer. Errors all 3 times Shame on Sam's Club for making this an impossible process.

I initally bought a pair if these as a 1st time Sony earbud buyer rhinking "Why not give it a try". I primarily use them for calls more than music. Love them!! I ended up dropping the case a time or 2 so then when i would take a call tne caller would come through very distorted & static-y. I then waa on a road trip & EVERONE I spoke to as i was on the road said they could hardly hear me but heard a crackling sound. I attributed this to my butterfingers & dropping case so when i reached my destination I purchased ANOTHER set (2 week return option had lapses). THE ISSUE REMAINS- CALL ANSWER INCOMING CALLER IS DISTORTED. I have to toggle the bluetooth on & off to get normalcy... UMMM SONY PLEASE EXPLAIN! PHONE IS A SAMSUNG GALAXY S20+5G

Sony is lying. There is no noise cancellation on these headphones. I wasted 30 mins changing the configuration of the hooks and the ear tips to see if that helps. Nothing! Sony should refund everyone's money a fix it through a firmware update. Also, it kept dropping the music from a right bud. It was fixed after they were re-initialized, and the settings in the app changed to prioritize the connection. The music quality was really good, but I was excited about the ANC, which was a dud. I would recommend those who value ANC to look elsewhere. Very disappointed in Sony for marketing these as noise canceling.

I bought these and it was a big disappointment, because I expected them to have proper active noise canceling, but these headphones are just not capable of that. I do not recommend these if you're looking for active noise cancelling, because they just do not do that. The terrible: – Noise canceling. There is none of the proper Active Noise Canceling I did experience on other headphones that really cancel the noises. From my experience, these only really cancel the noises that in-ear earphones can physically cancel by blocking your ear canal. This is basically it. Sony promised: No distractions with digital noise cancellation. Well, it just doesn't do much, or barely does anything to be honest. I tried them at home and I can still hear people speaking, I tried them running near a busy street – all the noise was present. – Sony's Ambient Sound Mode – it supposed to let you heat what is happening around you when it's necessary (i.e. you cross a busy street, bike in traffic etc.). Well... it works, but it's really really bad and terrible. Why? Well, I ran a trail by a busy highway and I turned it on to hear the difference. It was a little windy and I ran and all I could hear was some music I was listening and a noise of wind blowing up the earphone microphones. Noise of wind. Noise of wind in my ears. This is a feature, Sony? Really?! I can not imagine using this "feature" whilst riding a road-bike. Come on, it's a gimmick on these headphones, just like "Noise canceling". Did I mention, that the traffic noise was present even with the "Noise canceling" on? I did now. – I tried these for sport for the first time by running in winter. Obviously I had to wear a winter running hat. And it was terrible. My ear canals were hurt by the earbuds because the running hat was pushing on these protruding and rather big headphones. And the hat was really slack and not a tight fitting one. I had no such problems with i.e. Beats X and Apple Airpods before. The good: – they sound pretty well – overall quite nice quality and design – they fit well in ear and do not move around or fall out – they can be washed Sorry, Sony WF-SP800N, I tried to like you and I hoped to love you, but you did not do what you promised and that made me return you. I wanted noise canceling, you gave me some gimmicks. That's that.

I have heard great things about these earphones and ones that my friends have sound incredible. They are great for working out as well. However, the white version is no longer available which is disappointing as it was my favorite of the available ones.

Terrible battery life, difficulty syncing, and worst tech switch I've made in a while. Used to have LG's should've stayed. Out the box it has almost the same battery life... Problem is my LGs were about 6 years old! The battery went down over those 6 years. In it's prime they'd run laps around these sorry excuses of audio.

I am going to be first to order 1000XM4. Very very excited to get hands on these amazing technology.

[This review was collected as part of a promotion.] These headphones are well worth the purchase!!! You will not be disappointed.

Best ever headphones. The noice cancelling is much better that’s the Bose 700 thingies. Everything is better.