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Customer reviews for Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones for
Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones
4.1 out of 5 stars
stars
786 ratings771 reviews
  1. 5 stars66% (519)
  2. 4 stars10% (77)
  3. 3 stars8% (59)
  4. 2 stars6% (48)
  5. 1 star11% (83)

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Showing 631-640 of 771 reviews
Aug 9, 2021
Reviewer name: Joesmoe
5 out of 5 stars
5 out of 5 stars review

Best Headphones on the market

[This review was collected as part of a promotion.] The Sony WH-1000XM4 wireless noise-canceling headphones are the best headphones on the market. Having the older model also, the MX4 are a major improvement from the XM3. The sound and noise canceling abilities are far superior than the older model. The touch controls have also updated to not being so sensitive.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Joesmoe, Thank you for the awesome review! We're thrilled to hear you're enjoying the overall improvement from the previous model and you like the amazing sound quality and noise canceling feature of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam

Oct 4, 2021
Reviewer name: PantsBoi
5 out of 5 stars
5 out of 5 stars review

Amazing headphones

[This review was collected as part of a promotion.] I've been a long time user of another brand of wireless noise-canceling headphones (the company starts with a B). I figured it was time to try out a new pair. I've been very pleasantly surprised by how well this set of wireless noise-canceling headphones. Here are my favorite features: • REALLY long battery life. I wear these wireless noise-canceling headphones most of the day on conference calls and typically only need to charge them once a week. My other pair I had to charge nightly. • Comfort - These are very comfortable to wear -- even for extended periods. • Smart Control - I love that these automatically pause music/playback when you take them off. Ingenious! The gesture controls built in for volume are also a nice touch. • Adjustable EQ - You can adjust the playback to suit your needs. Highly recommended!

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hello PantsBoi, Wow! Thank you so much for sharing your awesome review with our WH-1000XM4. We are truly happy you are satisfied with the superb quality & performance- especially the long-lasting battery life, comfortable fit design, adjustable equalizer for great sound quality, and smart features of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! - Romeo

Jul 31, 2021
Reviewer name: Jessica Ehlers
5 out of 5 stars
5 out of 5 stars review

Perfect for family use.

[This review was collected as part of a promotion.] Getting the attention of my family member to go deal with food in the kitchen or clean up their laundry used to be frustrating before I had them try these headphones. These have a special feature where it not only cancels out the noise, it auto-pauses their music when you interrupt or start having a conversation. If they take their headphones off, it also pauses. In trying to work from home, I am needing to work on spreadsheets much more and late at night. These help me focus on my work if my family member is watching TV. They also work when I need to focus on my work and don't want to hear my family member's loud music. My family member loves these so I plan to buy another pair for myself.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Jessica , Great! We're glad that you are enjoying the noise cancelation and features of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin

Nov 1, 2021
Reviewer name: Torbbyxx
5 out of 5 stars
5 out of 5 stars review

Amazing sound quality

[This review was collected as part of a promotion.] These headphones are amazing! I’ve stuck to earbuds for the last however many years because I couldn’t use skull candy headphones with my iphone (the big ones were aux cord connected for the longest time). The charge on these bad boys lasts way longer than any set of earbuds I’ve ever had, the noise canceling feature is top-notch. I could be sitting next to a train and not hear anything.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Torbbyxx, congratulations! We're very happy to hear that you are enjoying the sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin

Sep 21, 2020
Reviewer name: doms1221
3 out of 5 stars
3 out of 5 stars review

Bad implementation of basic features

I bought it a month ago and while my experience with them is good - all of the features are there, but the implementation of a lot of basic functions is pretty bad. Tap controls are often registered after third or fourth try and after headphones register it, the controls work just fine. This is definitely a bad optimization for battery saving. Chose one - physical buttons and battery optimization or touch controls and no battery optimization. You can't have both. "Pause when taken off" function isn't great either - it often starts playing when my headphones are around my neck. Turn on/off with button hold is a bad implementation (even if you must use the hold button, why is it so long? It's long enough so that it feels cumbersome and instead of instant turn on/off, it's an operation onto itself). Also, there is no way of seeing battery level while the headphones are charging which is laughable.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi doms1221, we appreciate your review of the headphones. Sony takes all feedback seriously. Rest assured that this will help us improve our products. On this site, we are able to provide assistance for customers in the US and Canada. We highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. ~Ralph

Jul 28, 2021
Reviewer name: Monniemommy
5 out of 5 stars
5 out of 5 stars review

I didn't know how much I needed these!!

[This review was collected as part of a promotion.] I work from home and have young kids....enough said right? I was just excited about having comfy headphones that were wireless, but I am blown away with the noise canceling function of these!!! I can literally work in the midst of a full-on kids argument right next to me!! These really work folks! The set up is quick and easy and I love al of the customization through the app!! I even hooked these up to hear my tv through the noise!!! Thank you Sony!

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Monniemommy We are glad to hear you're enjoying the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Regards, David

Sep 23, 2021
Reviewer name: anna689
5 out of 5 stars
5 out of 5 stars review

amazing

[This review was collected as part of a promotion.] these headphones are everything! i am currently in school and spend a lot of time on my computer. i usually use my airpods but theses are even better for studying! i like how comfortable they are on my ears. dont get me wrong, I love my airpods for working out and other things but for long periods of time thesse work great! noise cancelling is amazing!

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi anna689, Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph

Oct 14, 2021
Reviewer name: Dawnnp811
5 out of 5 stars
5 out of 5 stars review

Quality sound!

[This review was collected as part of a promotion.] WH-1000XM4 Wireless Noise-Canceling Headphones are perfectly made and provide amazing quality crisp sound. I love how they fit and feel very comfortable. I especially like how they cancel noise. You hear what you are using them for and it's superb!

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Dawnnp811, Awesome! We're glad that you like the sound quality, noise canceling function, fit, and comfort. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin

Sep 6, 2020
Reviewer name: Jacksondore
5 out of 5 stars
5 out of 5 stars review

I've got 2 pairs

Bought a pair of these for my wife for her birthday and I loved him so much I bought a pair too and everybody that I speak to I refer them. Excellent battery life awesome sound quality we wear ours outside during yard work we also wear them while mowing on our ZTR the noise cancellation works great! I wish I could turn the volume up louder on the ambient aware would be the only thing I would change

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Jacksondore, Wow! That's awesome! We're really happy to hear you're overall satisfied with the features and functionality of your new industry-leading, Noise Canceling headphones WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 & 5-stars review and for choosing Sony! - Romeo

Jul 27, 2021
Reviewer name: GeoT
5 out of 5 stars
5 out of 5 stars review

Artistry in electronics

[This review was collected as part of a promotion.] I am blown away by the performance of these headphones. The sound quality and response at low and high frequencies is beyond anything I have experienced in headphones prior. The application provides excellent curated noise cancelling, based on the environment I am in. If you enable location you can set different levels of noise cancelling based on where you are (office/home/park/coffee shop). The separation of sound allows you to experience the music the way it was recorded.The touch controls are very responsive. I love cupping the earpiece to activate the outside microphone for conversation. the music pauses automatically and I can clearly hear who is speaking and my response. I can also initiate this by talking. The battery life is extensive. I have used them for several work days (8am to 5pm) without charging. The headphones integrate with Alexa/google assistant seamlessly through my smartphone, allowing me to add all that functionality. phone calls are clear and everyone says they can hear me well.The ear cups are comfortable for extended wear and do a great job of sealing to my head, which provides wonderful noise cancelling and an immersive sound experience. My Vinyl collection sounds amazing. My TV sounds amazing.My Mp3 player - the same. being able to connect to two bluetooth sources at once is awesome. I can be connected to my home stereo and my Android phone simultaneously. This allows me to listen to my music and take calls without changing parings. They have thought of everything in these headphones. The only negatives if any are the included charging wire is short and the carrying case zipper appears fragile. Overall amazing quality and dynamite sound.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hello GeoT, We are thrilled that you like the overall quality of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent