Customer reviews for Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones forMember photos
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Great technology
[This review was collected as part of a promotion.] I am absolutely loving these wireless noise-cancelling headphones. They are the best that I have ever had. I downloaded the app and paired very quickly with my cell phone. The charge lasts a really long time for wireless headphones and they charge really fast. The noise cancelling is amazing. I used on a plane, in the airport, walking on the sidewalk, and at home. I guess the headphones automatically adjust to your environment, which is really cool. The sound was great in all these environments. I also used the headphones to take phone calls and they worked well. I also like the the music on the headphones pauses when you take them off. Great sound, easy to use, great tech, and quality product.
Hi Ajt296, Awesome! We're thrilled that you are enjoying the battery life, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph
So comfortable
[This review was collected as part of a promotion.] These are amazing wireless noise-canceling headphones. When I had them on the first time I was blown away by the noise canceling. I couldn't hear the dishwasher, Air conditioner, busy intersection, or someone talking a few feet away. The sound quality of the headphones is phenomenal. The difference that the 360 reality audio makes is remarkable. Audiobooks sound great and music sounds amazing. Even movies and shows sound better with these on. With the noise-canceling and high-quality sound, movies can be very immersive. They are really lightweight and comfortable. The earpieces tilt and swivel in every direction, so you get a great fit that is comfortable to wear for long periods of time. They could easily be used to meditate in a noisy environment. The battery will last 30 hours of music playback and you can get 5 hours of playtime with a 10-minute quick charge. I like the Hand-free calling and voice assistant integration, but the touch controls on the side of the headphones took me a little practice to get used to. Pairing is painless and my wife and I can easily swap who's using them with what devices without any trouble. Really impressed with these headphones.
Hi DonEZ, We're thrilled that you like the noise canceling function, sound quality, comfort, and battery life of the headphones. Your feedback about the touch sensor is greatly appreciated. We hope you continue to enjoy the amazing features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph
Amazing features!
[This review was collected as part of a promotion.] I absolutely love these headphones. They are definitely the highest quality headphones I have owned so far. The noise cancellation In these is just amazing. While you wear these you can't hear absolutely anything. I love all the features that it has. You can pause the music just by placing your palm on the side of the headset. There is also a feature that lets you pause the music when you speak. The battery life is great and lasts several hours. Overall I loved this product and would absolutely recommend it.
Hi Imedgarmb, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Best Headphones I've Owned
[This review was collected as part of a promotion.] These are the best headphones I've ever owned. Period. It's not just that the noise-canceling capability is phenomenal (it is), it's also that the sound quality is fantastic. When I tried them out at home, I was stunned with the sudden silence they provided before listening to music. When I tried them on an airline flight, they not only provided magnificent sound with the engine noise gone (not just reduced) but also helped create a relaxing environment for the trip. The right ear has touch controls; just swipe a finger up/down for volume and forward/back for next or previous song. Cover the ear to quickly deactivate noise-canceling to hear announcements or conversations whenever needed. These headphones are simple, easy, and intuitive, and they're everything you would expect from Sony.
Hello christopher13, Thanks for sharing your awesome experience with your new Sony wireless headphones. We are glad that they are the best headphones you have ever owned. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Amazing headphones
[This review was collected as part of a promotion.] First the looks, very nice, high quality, it comes in a very nice case. Second -> very comfortable to wear even for long periods of time plus it is wireless. Third-> functionality: the noise cancelling is amazing; it works well indoors and outdoors. I looovee how I am able to listen to music even when there is noise around me. It offers a very good sound quality.
Hello Milena, Fabulous! We are extremely pleased to hear you are happy and satisfied with the exceptional sound & quality, comfortable fit & stylish design, features, and industry-leading noise canceling function of our WH-1000XM4. We really appreciate your inputs! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! - Romeo
Sony Noise-Canceling Headphones
[This review was collected as part of a promotion.] I received this product for a honest review. These are really great quality headphones. They work great and do everything that they say. I use them daily. Love them so much and glad that now I own a pair. Everybody in my household love them. Also love the design because they fit great.
Hi Kraigjane, You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph
Not enough customization for the price
Sound and noise canceling is great. However, the software experience makes it confusing and annoying. You cannot customize the multifunction or the power button. You just can choose one of two configurations. Neither of them is useful. I would like to customize the use of every action (e.g. 1 click to switch noise cancelation, 2 clicks to change source, log press to activate google assistant). No way of manually changing the audio source with one of the buttons (sometimes does not work very well the automatic change). Please, le me customize the power off time.
Hi ruboveiga, Thank you for the feedback on your experience with your WH-1000XM4. We're glad to hear you like the great sound quality and industry-leading noise cancelation. We appreciate your feedback about the app customization. Unfortunately, the power button cannot be switch to a different function. However, the multifunction/custom button can be customized. Please refer to the link below for more information: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0002935904.html?search=custom Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Regards, Sam
Awesome sound
[This review was collected as part of a promotion.] The Sony WH-1000XM4 headphones are wireless and noise canceling. The headband has superb, comfortable padding. They are great for home, on the go or work. They charge fairly quickly and last for the entire day. Love that you can customize your listening experience with the App. You can connect to 2 devices simultaneously. Love the minimal design and the matte black finish. They are stylish and definitely work very well for calls as well. All around top of the list for Bluetooth wireless headphones.
Hi AudreyMarie717, Awesome! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph
One of the best in the industry
I bought these headphones a month ago and I have thoroughly impressed with the quality of the sound and the noise cancelling feature. It does take some time to get used to the app and all of its qualities but after a week or so I was able to use the adaptive sound control to recognize my most frequently visited locations and already have the settings I want for that place ready to go. The multi-device feature works pretty well, sometimes there is a hitch in switching from my laptop to my phone or vice versa with certain apps, but for most uses it works seamlessly. They are really comfortable and I wear them for hours at a time with no issue. Highly recommend these!
Hi runningrobber34, Thank you for this amazing review! We're glad to hear you're enjoying the excellent sound quality, industry-leading noise cancelation, adaptive sound control feature, multipoint connection, and comfortable fit of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Regards, Sam
You got Bose by the toes!
As an ex-Bose NC700 owner, I can resoundingly say this is a significant enough of an upgrade in nearly all areas. The sound quality destroys the Bose. ANC is on-par but outstrips Bose in feature sets. Comfort dominates the NC700 bc it doesn’t pinch your head or ears, especially if you wear glasses or sunnies. One area it needs to improve on is the self-voice that’s heard from the headphones as it’s currently very muffled and unnatural. Bose did this right by having the option to tweak how much one’s own voice can be heard over a call.
Hi Hshehegee, thank you for sharing your review on your headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We’ve also taken note of your feedback on the self-voice. We take this matter very seriously into consideration of our products. Thanks for choosing Sony. Regards, Erin