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Customer reviews for Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones for
Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones
4.2 out of 5 stars
stars780 ratings765 reviews
  1. 5 stars66% (515)
  2. 4 stars10% (77)
  3. 3 stars8% (59)
  4. 2 stars6% (48)
  5. 1 star10% (81)

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Showing 51-60 of 765 reviews
Apr 10, 2025
rhymas
1 out of 5 stars review

Verified Purchase

Sony headphones

Great sound and very well at canceling noise loved these on our flight. Very comfortable and lightweight. They also hold a charge really well.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hi rhymas! Thank you so much for your detailed review about the Sony WH-1000XM4 Wireless headphones! These headphones provide high-resolution audio, delivering clear and crisp sound with a well-balanced output, and not to mention their superior noise-cancellation capabilities. When it comes to comfort those headphones features a lightweight and comfortable over-ear design with soft ear cups, allowing for extended use without discomfort. We hope you keep enjoying them. Remember that we are open to any feedback to make improvements and satisficed our customer needs. Thank you for choosing Sony! Regards. -Ismael

Jul 15, 2025
Fraya
5 out of 5 stars review

Verified Purchase

Very great headphones , codes work great , sounds great , very comfortable, over all a great purchase for the price you pay

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hi Fraya, thank you so much for your fantastic review! We're elated to hear that you're enjoying your new Sony - WH1000XM4 headphones, from the sound quality and comfort to the seamless performance. It's great to know you feel they were a worthwhile investment. Enjoy your listening experience, and thanks again for choosing Sony! Regards, -Dominick

Jul 15, 2025
anonymous
5 out of 5 stars review

Verified Purchase

LOOVE IT!!!!!

As someone with autism this really is as good as people say the added app with setting helps greatly

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hi Anonymous, thank you so much for your amazing feedback. We're delighted to hear that you're loving the Sony - WH1000XM4 and that they're living to the experience you were hoping for. It's especially meaningful to know that the headphones and the Sony Headphones Connect App are making a positive difference for you. Your words mean a lot to us, and we appreciate you sharing how the product supports your needs. Thank you for choosing Sony! Best regards, -Dominick

May 17, 2025
Fordt
5 out of 5 stars review

Verified Purchase

The best headphones

The only thing I will complain about is my headphones. Will stop playing music when I get a notification.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Fordt! Thank you for your positive feedback on the WH-1000XM5 headphones! It makes us really happy to hear that they are the best headphones you've ever had. Regarding the issue you mentioned, where the headphones stop playing music when you receive a notification, this is related to the "Speak-to-Chat" feature. This feature can be handy but might cause interruptions in noisy environments. You can deactivate/activate it by holding the touchpad with two fingers. If the problem persists, please contact us at socialsupport@am.sony.com, providing your name, username, model number, a description of the issue, and your telephone number. We are here to assist you further. Thank you for choosing Sony! Gus, Sony North America Customer Support

Jul 26, 2025
JV
5 out of 5 stars review

Verified Purchase

Valid hype

Comfortable, lightweight, decent build quality, nice case and beautiful sound. The only slight fault is they do get warm on the ears.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hello WalmartCustomer,<br /><br />Thank you for your thoughtful review of the WH-1000XM4 headphones! We&#39;re so pleased to hear that you find them comfortable, lightweight, and appreciate the build quality, case, and especially the &#34;beautiful sound&#34; they deliver.<br /><br />We understand your feedback regarding the warmth on the ears, particularly during extended use. This can sometimes occur with over-ear headphones, especially with features like noise cancellation that create a sealed listening environment. We always strive to balance comfort with our cutting-edge audio technology, and we truly value your honest input as it helps us in our ongoing product development. <br /><br />We&#39;re delighted that, overall, you&#39;re enjoying your WH-1000XM4s!<br /><br />Thanks for choosing Sony.<br /><br />Sincerely,<br />Jenn | Sony Social Media Team.

Apr 8, 2025
WalmartCustomer
5 out of 5 stars review

Verified Purchase

I have the older version, XM3, and was happy to see that Walmart had the newer version at a great price. The quality of this product is incredible.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hi WalmartCustomer,<br /><br />Thank you so much for your continued support and for being a fan of the XM series! We&#39;re thrilled to hear you enjoyed the XM3 and decided to upgrade to the XM4. <br />The WH-1000XM4 offers you active noise cancellation, up to 30 hours of battery life and works with Google Assistant and Alexa.<br />We hope you continue to enjoy every moment with your new headphones!<br /><br />Thanks for choosing Sony!<br />- Stephanie

Apr 16, 2025
Raymond
5 out of 5 stars review

Verified Purchase

Great price and fast service.

These are the best headphones I've ever owned, and they're on sale for $100 off. Walmart's price was even less!

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Oct 12, 2023
Z
5 out of 5 stars review

Verified Purchase

Great headphones for traveling

Honestly overall these headphones are great. The sound quality is amazing almost too good. After a period of time of just getting them my ears slightly hurt just because of how good the bass is, but can be easily adjusted. Great fit, very comfortable. Best over ear headphones for the price.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hi Z, Amazing! You definitely made the right choice. We&#39;re so delighted to hear you are enjoying all the improvements we made on these headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess

Dec 23, 2023
Erin
5 out of 5 stars review

Verified Purchase

The price is worth it!

Seriously the best headphones I've owned. Great sound quality, the app is useful, the equalizer is great, and the noise canceling feature works great. There is little sound leakage compared to my other over-ear headphones. They're lightweight and comfortable. The microphone works great for phone calls %26 gaming. I had no issues connecting them to my laptop, my phone, and my iPad. The touch controls on the right side are a little finicky and take a bit to get used to, but that's mainly probably me just being clumsy. Battery life is amazing and lasts a long long time. Sound is clear and deep. I love these!!!! I hesitated at first because of the price but they are worth every penny.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Mar 18, 2025
stylebendernut
5 out of 5 stars review

Verified Purchase

Best bang for your buck

I bought these right before I started my junior year of high school in 2023. All throughout then until now they have been nothing but the absolute greatest. The sound control app that lets you personally configure your own sound is an absolute marvel. Congrats, Sony! Unfortunately, the battery did fail on me but after heavy use during multiple hour long workout sessions it was expected. I will be purchasing another pair today. I recommend you do the same.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi stylebendernut, we're glad you like our industry-leading noise canceling headphones. We're sorry to hear about what happened to your old unit. We have our Support team that is always happy to assist. If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thank you for trusting Sony! ~Earl