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Customer reviews for Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones for
Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones
4.1 out of 5 stars
stars
786 ratings771 reviews
  1. 5 stars66% (519)
  2. 4 stars10% (77)
  3. 3 stars8% (59)
  4. 2 stars6% (48)
  5. 1 star11% (83)

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Showing 581-590 of 771 reviews
Sep 22, 2021
Reviewer name: Spig51
5 out of 5 stars
5 out of 5 stars review

Mind. Blown.

[This review was collected as part of a promotion.] These are the Rolls Royce of headphones and there is no other way to explain it. Seamless easy Bluetooth connect, NFC connect, 30 hours of play time and if the battery dies, a 10 min charge gives you 5 hours! Simply put, these headphones are amazing. They have Google assistant, Alexa and hands free HD calling built in, which has proved itself detrimental when I am working outside or during my workouts. The soft earcuffs hug your ears with the perfect pressure to not slide but does not squeeze overbearing. The sound is out of this world! The 360 adaptive feature feels as if you are surrounded in concert with clarity. They come equipped with an airplane cord connect, a usb-c for charging, headphone cable and rigid carrying carrying case. Everytime I think these headphones can't get any better, I find another feature that impresses me. I've had many headphones ranging from skull candy to Beats by Dre and these are light-years of head of them in sound, clarity, technology and comfort. Best headphones ever. Hands down.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Spig51, We are so glad to hear that you are happy with the Bluetooth connection, battery life, features, sound quality, and comfort of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl

Oct 5, 2021
Reviewer name: Deliam
5 out of 5 stars
5 out of 5 stars review

Great Canceling Headphones

[This review was collected as part of a promotion.] This Sony WH-1000XM4 Wireless Noise-Canceling Headphones are one of the best headphones I have ever own, is one of Sony’s already excellent line of Bluetooth headphones. They are very comfortable and has the best noise cancelling headphone. The music comes through full and clear, one thing I noticed is that when You have the headphones on and people are talking you won’t be able to hear anything they are saying even with the music off that is how good and concealed they are. Sony has finally created a XM4 headphone that has multipoint pairing. I’m very pleased with my headphones I Definitely recommend it if you are looking for a good quality concealed headphones!!

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Deliam, Amazing! Choosing these headphones will definitely be worth it! We're delighted to hear you are very satisfied with your purchase! We're also thrilled to know you feel these are one of the best sounding headphones that you've owned and you are enjoying the comfort, excellent noise canceling feature, and superb sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for the recommendation and for offering a fantastic rating on the product! -Jess

Oct 11, 2021
Reviewer name: Nicky83
5 out of 5 stars
5 out of 5 stars review

Amazing!

[This review was collected as part of a promotion.] The sound quality is outstanding! True noise cancelling. Well padded and very comfortable to wear for hours at a time. Easy to carry when not in use. Hands down the best pair of headphones I have owned.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Nicky83, Amazing! We are glad that you are loving the sound quality, comfort, and noise canceling function of your new headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony. Erin

Feb 19, 2021
Reviewer name: Cruznik02
4 out of 5 stars
4 out of 5 stars review

Excellent Headphones with one major design flaw

As a former Club DJ and audiophile I found the sound quality to be excellent at this price point. Noise cancelling worked very well. Headphones are comfortable. My complaint is the touch sensor control, it does not work very well and I find myself hanging up calls when trying to simply adjust the volume. Please provide buttons on the next iteration of these.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Cruznik02, Thank you for sharing your experience with your WH1000XM4. While we are glad you like the excellent sound quality, reasonable price and noise canceling features of the headphones, we regret to hear that you are experiencing issues with the touch sensor control of the unit. Please open this link with information if the touch sensor control panel does not respond correctly. https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html May we contact to help? If so, please email the below information to socialsupport@am.sony.com. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Kris

Sep 25, 2021
Reviewer name: Twin
5 out of 5 stars
5 out of 5 stars review

It's Music In My Ears!

[This review was collected as part of a promotion.] Woah baby...the Sony Wireless Noise-Canceling Headphones are awesome. All the features indicated more than met my expectations, especially the quality, durability and versatility of the headphones. I am very impressed!

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Twin, You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph

Jul 30, 2021
Reviewer name: Mytmouse33
5 out of 5 stars
5 out of 5 stars review

Aaahhh-mazing!

[This review was collected as part of a promotion.] My husband has been wanting a pair of noise canceling headphones for when he is on his bobcat all day long. These are truly noise canceling and can actually listen to podcasts. He doesn’t have to turn the headphones all the way up to hear like on normal headphones. The battery life is outstanding. He’s been using them on and off for a week and hasn’t recharged them yet. I’m so happy with them. They are lightweight and stay on his head well. They come with a great case to keep them from getting smashed or bent in the work truck. I am beyond ecstatic that he found something that truly works. they actually muffle out sound so much that you can hear yourself breathing with the different options. It’s crazy. Sony has done it again with a perfect product.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Mytmouse33, That's awesome! We are glad to know that your husband is having a great experience with his new Sony wireless noise canceling headphones. You chose the best for him. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to his behavior and his location. Using the Sony Headphones Connect app, Ambient Sound Control lets him adjust the volume of background sound and gives him the option to allow voices alone to be heard. Meanwhile, the Equalizer lets him customize sound levels to suit his music. Thank you for choosing Sony! Vincent

Dec 30, 2021
Reviewer name: JHENDRIX37
5 out of 5 stars
5 out of 5 stars review

BEST HEADPHONES I EVER OWNED.

I have used a lot of headphones in the past and I own many different brands of headphones. These are by far the best I have owned. I worked in recording studios for over 40 years and used a lot of professional headphones. The sound quality and the easy use of functions is ASTOUNDING! I bought these to use with my SONY receiver STR-ZA5000ES so I can listen to music late at night. I had to buy a receiver/transmitter to hook up to my A/V receiver that is not Bluetooth. So easy to pair with multiple devices and all the options available thru the app is incredible. I would highly recommend these for anyone looking for premium sound and easy to use features.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi JHENDRIX37, You've made an excellent choice! We're very pleased to hear you like the amazing sound quality, ease of use, and easy Bluetooth pairing with multiple devices using the multipoint feature.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam

Dec 8, 2021
Reviewer name: Jeff the builder
5 out of 5 stars
5 out of 5 stars review

Phenomenal

[This review was collected as part of a promotion.] These headphones are phenomenal. The noise suppression is second to none. The sound quality and clarity is absolutely amazing. The battery life is top notch. These are hands down the best wireless headphones with noise suppression I have ever used. They’re comfortable, they have great adjustability and the app is awesome for personalizing the sound for you. These are 10/10. Get them, you won’t regret it.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Jeff, We are thrilled to know that you like the features and capabilities of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent

Sep 18, 2021
Reviewer name: Mike007
5 out of 5 stars
5 out of 5 stars review

Excellent Headphones

[This review was collected as part of a promotion.] Absolutely Awesome. Ok, so on to the Headphones themselves. First, Sony is known for sound and they made their name known here for sure. These headphones have true Noise Canceling and are Truly wireless. These may seem petty or even miniscule to the masses, however, upon pulling the wrap off the box, the box itself felt quality made. I pulled the inner box out, and pulled out the case (yes these come with a hard shell case). Upon pulling the headphones out, they felt very nice, not too heavy, and constructed of a good quality. They fit very nice to my head and are "Over the Ear" style and not "Sit On Top" style. I much rather have over the ear personally. The cushions felt very nice, soft, and comfortable. I have other headphones that I love and thus far these where on par. They paired seamlessly to my phone. There is an app they recommend you downloading and I would recommend it as well, if for nothing else then for the adaptive listening it enables and for the custom fit (it fits the sound and noise canceling to your ears). The Noise Canceling feature makes it as if you are in your own world. I had my kids and wife yell while standing only a couple feet from me and I couldn't hear them in the slightest. Design: Awesome; Feel: Awesome; Comfort; Very Good. Now, Sound, the part we all are concerned with. So, as Stereo sound goes, these are Great. Bass is Great, you don't feel like it is beating inside your head but have an awesome bass sound. The music is crisp, fluid, and of Extremely high quality. So, Sound: Awesome. Features: These have an auto pause feature that will pause your music or video if you take them off and begins playback when putting them back on. It does have Alexa built in and Google assist. The 360 Real Audio is phenomenal. If you use a Hifi music app, the sound quality is amplified. With the 360 Real Audio, it makes the sound seem as if you are completely immersed in the music and the sound. For me, music is a huge part of life and these have brought me a new listening experience. I look forward to many hours to come. There are many more features that the Sony app brings to these headphones but too many to list here. Cons: The only con I have is that for long duration listening the top of my head begins to hurt. The padding at the top, I wish, was a bit softer.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Mike007, Thanks for sharing your 5-star review of the WH1000XM4. Your feedback about the padding is greatly appreciated. We hope you continue to enjoy the features of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph

Sep 17, 2021
Reviewer name: Dave T
5 out of 5 stars
5 out of 5 stars review

The sound is awesome!

[This review was collected as part of a promotion.] I've been through my fair share of headphones over the last few years. Some cheap some moderately expensive. As of this moment, these are THE BEST headphones I've ever owned. They were easy to set up, the app walks you through the process and also lets you set the configuration you like, like bass and such. They also ask for pictures of your ears to maximize your sound experience. And that is exactly what it is, an experience. I listened to some of my favorites and I noticed that these headphones picked up on sound nuances that I never noticed before when I listened to the same music in my car. I used these to do yard-work, I didn't even hear my mower running, so the noise canceling function is amazing. A nice case as well as charging and auxiliary cords were included. They have great battery life too.These headphones are awesome and I would definitely recommend them.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Dave T, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for the recommendation! Jay