Customer reviews for Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones forMember photos









+13 images
In my own world!
[This review was collected as part of a promotion.] Sony has been a brand that has been a staple in my household, and of course these headphones are no exception in quality or performance. When I tell you I can't hear a thing, I mean it. The noise cancelling feature makes me feel like I am submerged in my own world. The integrated software takes precise measurements of your ear to get an accurate fit of your overall listening experience. I was more then blown away this product, if you are looking for a solid pair of headphones that will do the job these are the one.
Hi Reviewgoddess, Amazing! We are happy to hear that you like the noise canceling feature, quality, and performance of WH1000XM4. This is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Glad I upgraded from the XM3
Pros: - Sound is more refined - Bluetooth 5 gives me the 8-12’ of extra distance from devices that I needed. - Connecting to the TV and iPhone at the same time is very useful. Whichever device is sending audio gets auto-selected. Better auto-connection to devices when first turned on. - Noise Cancelling is ~20-30% better with a side to side comparison. - Can be listening to TV and get a phone call from 2nd device. CONS: - Battery seems to fade faster (~10-15% faster than XM3) but probably due to the 2 added mics, extra bluetooth signal, bluetooth strength, and deeper, fuller sound quality. - Even with the new superior Bluetooth 5, some TVs (ex. 2015 Samsung LED) have continual audio glitches. (Not the headphones fault but rather a Samsung problem that may occur on other TVs as well). Love the updated XM4s and can’t wait to see the XM5s improve on the battery. Perhaps offer a second upgrade padding for we people with big heads and big ears.
Hi HumbleRoJo, Thank you so much for the 5-stars review and for choosing Sony! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Amazing sound and cool features
[This review was collected as part of a promotion.] The Sony WH-1000XM4 Headset is amazing. I will start by saying this headset is very comfortable to wear. I dislike using earbuds and I don't like headsets that lay on my ears. These lay around the ear and create a seal around the ear. The weight of these on my head are very light. After a while, I do not realize I am wearing them. The quality feel of these are very good. There is nothing flimsy about them. This headset does that. When I powered them up and put them on, I immediately noticed the noise cancelling working. The room became quiet. I used to travel a lot for work and when on a plane would crave a noise cancelling headset. I no longer travel, but these have so many advantages for use on a plane. These are adaptive. So they will work the best for the environment you are in. The sound is incredible. I am getting up in years and I need a headset I can clearly hear the lyrics and music. There is an app that compliments this headset. There are equalizer settings within the app. I adjusted to the levels I prefer and the headset remembers the settings. The app is a must for this headset. I believe it will work without it, but the app gives much more control of the settings of the headset. Some of the notable features in the app are the equalizer, connect to two devices at the same time, button reassignment, headset updates. Yes, this app will update the headset software on the headset. There is an app for Android and iPhone. I set the app to allow to pair to two devices and paired to my Windows Laptop. The headset paired without issue. I can switch audio between the laptop and my Android phone without having to repair each time. There is a carry case with international style audio adapter for a plane. USB C Charging cable. And a audio cable to hard plug into the phone or other devices. Google Assistant and Alexa work with this device, but I do not use either, thus have not tested it. The instructions are done in pictures. It helps to have a little knowledge of how Bluetooth devices pair. And how these types of headsets operate. The instructions are easy to follow and I was up and running in a matter of a moment.
Hi Chucktate Excellent! We appreciate your detailed review. We're glad that you are enjoying the features of your new headphones, noise canceling, and sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Amazing headphones
[This review was collected as part of a promotion.] First the looks, very nice, high quality, it comes in a very nice case. Second -> very comfortable to wear even for long periods of time plus it is wireless. Third-> functionality: the noise cancelling is amazing; it works well indoors and outdoors. I looovee how I am able to listen to music even when there is noise around me. It offers a very good sound quality.
Hello Milena, Fabulous! We are extremely pleased to hear you are happy and satisfied with the exceptional sound & quality, comfortable fit & stylish design, features, and industry-leading noise canceling function of our WH-1000XM4. We really appreciate your inputs! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! - Romeo
Spectacular Sound
[This review was collected as part of a promotion.] I wear headphones every day to listen to podcasts while I walk the dog, do yard work, clean up the house, etc. These are by far the most impressive pair I’ve ever owned. They are lightweight and comfortable … sit firmly on head without being too tight on the ears. Controls are easy to use once you get the hang of them. The buttonless touch control panel is cool but easy to bump accidentally until you figure it out. Sound is superior … lifelike and not echoey at all. And the noise canceling design is top notch. I literally could not hear my husband talking to me a few feet away. My only negative isn’t really a big deal. The charging cord is VERY short … but I just used another one I already had. If you want to invest in a pair of high-end headphones, put these on the top of your list.
Hi Badgerfan33, thank you for sharing your wonderful experience with your new Sony WH-1000XM4! We're glad you like the lightweight design, comfortable fit, ease of use, excellent sound quality, and industry-leading noise cancelation of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
These are fantastic!
[This review was collected as part of a promotion.] These wireless headphones by Sony are fantastic!! They are very easy to synchronize and very easy to use. The sound is incredible and these are truly noise canceling. They fit very nice and comfortably. I love the features of volume control and skip just by touching the outside of the headphones.
Hi Music girl, Awesome! We're glad that you are enjoying the amazing features of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph
Best headphones ever
The headphones have been the best thing I have bought this year. The specs are insane especially when comparing charge speed and battery life. Easy to set up and works great with apps like spotify, tidal and audible. Thanks to the noice canceling I can focus on work without distractions. The smart features work great and are a great addition. The headphones also fit great and are comfortable no matter how long you wear them. For me this was a real surprise since my earshape normally disagrees with headsets.
Hi Forceman Prime, Wow! Good to know that you like our newest noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Erin
Excellent
[This review was collected as part of a promotion.] It has excellent noise cancellation and using it outside for runs on my long walks are definitely beneficial to me. I would definitely recommend for anyone that’s looking for once I get it because it’s very light weight and it fits into my bag once it’s folded so it doesn’t take up my space
Hi Maiko78, Awesome! We're glad that you like the noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Quite satisfied
Jumped up from a pair of Bose QC15's owned for many a year. Tried out the two newest Bose models as well as the XM3. Decided to wait on the XM4 release. My expectations for sound quality in any pair of cans with noise cancellation not too high, but using the EQ in the app I have it where it is acceptable, and actually quite good. Comfort is acceptable which is all one can expect (ears still get warm with extended use). Features are really nice. Overall I'm glad I waited (months) and purchased the XM4.
love these headphones
[This review was collected as part of a promotion.] These are great! Love that these are bluetooth and noise canceling. Nice sound and it is very effective as far as the noise canceling goes. Nice size and not heavy on the head. Highly recommended
Hi leila7137, Awesome! We are glad that you are enjoying your newest noise canceling headphones. We're also glad that you like the sound quality, noise canceling function, and size. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate your recommendation and thank you for choosing Sony! Erin