Customer reviews for Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones forMember photos









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Best headphones ever
The headphones have been the best thing I have bought this year. The specs are insane especially when comparing charge speed and battery life. Easy to set up and works great with apps like spotify, tidal and audible. Thanks to the noice canceling I can focus on work without distractions. The smart features work great and are a great addition. The headphones also fit great and are comfortable no matter how long you wear them. For me this was a real surprise since my earshape normally disagrees with headsets.
Hi Forceman Prime, Wow! Good to know that you like our newest noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Erin
Sound quality is superb
[This review was collected as part of a promotion.] The sound quality on these headphones is superb. Sony is known for making great quality products, so I’m sure the durability of these will be in line with that as well. The noise cancelling feature works great, especially for those that want to drown out the sound of the planes engines. I love these!
Hi K3V1N G, You made the right choice! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph
Amazing sound!
[This review was collected as part of a promotion.] I am impressed with the quality and sound of Sony Wireless Noise-Canceling Headphones. The sound is so real that it has made me jump thinking something was by me. The battery last me all day. I like that there is also a quick charge plus an audio cord if needed. There's an adapter for in flight listening. The volume, pause, call song skip are all as easy as a finger swipe on the ear pieces. I can relax an not be interrupted by surrounding noise. The are the best earphones I have used and I have tried some pretty high end ones. They are light weight, the ear cups are soft and so comfortable. I love that they come with a protective carrying case. Great for traveling.
Hi Kimber032, Awesome! We're glad that you are loving the sound quality, battery life, features, and noise canceling function. These headphones are perfect for traveling. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
So great!
[This review was collected as part of a promotion.] I really needed something wireless and simple to wear when working out, doing yard work and generally listening to music around the house and have had these for a few weeks now. Not having noise blocking headphones/earbuds drove me absolutely crazy while trying to concentrate or just not having to hear noises around me (especially outside). While these headphones are not total noise cancelling, they are great to keep most noise out; the noise I can hear is very muffled and the sound goes up to a nice level and does not hurt my ears. They are very comfortable as well around my head. Instructions are very straight forward and the headphones are very user friendly. Easy to charge and have a decent charging life. I am very happy with these.
Hi mg777, Glad to hear that you found the perfect headphones for you! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 4-star rating! Regards, Carl
Great features
Purchased about a week ago and I’m overall satisfied. The sound quality doesn’t have that booming muddy bass feeling to it but the noise canceling is very effective and the overall quality is solid and crisp. They’re very comfortable and offer a strong selection of features and usability.
Hi Mark3, We're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. You can use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. Thank you for sharing your review and for choosing Sony! -Ralph
Multiple Device Support . Perfection. Headphones
[This review was collected as part of a promotion.] Noice cancellation Super Hero Headphones . Sound incredible , clear crisp. The head cushion is so comfy , important to me love when things are comfy and quality. Five microphones for background noice cancellations. Love. The Sony app is easy and cool to use. Highly recommend the Sony App. I love that I don’t have to take off the headphones to speak with someone. I can just place my hand on the right ear cup while the music is playing, it will turn the music and noise cancellation off. I can immediately talk with someone. The speak to chat function is vital in my world. With family and pets. I just start talking while wearing the headphones, and it pauses the music and noise cancellation. I speak and then back to sound heaven. I love the understated design in matte black, the touch pad on the side cool and so easy to operate. Case is nice too.
Hi Nicky987, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
Quality sound and durable
[This review was collected as part of a promotion.] These headphones have very nice sound and lots of features to enjoy. They come with a charging cable, a really nice case, a 3.5mm cable, and an airplane adaptor. The headphones themselves have an extremely premium feel in the hand, they are made of a nice matte plastic that feels smooth and soft. The ear cups are very large and fit over my ears quite nicely. they are comfortable to wear all day without any problems or irritation. The sound is the best you will find on a pair of closed-back consumer oriented over ear headphones, and if you are unsatisfied you just have to install the Sony Headphones app and you can play with lots of settings like the equalizer and the amount of ambient sound that you want to let in. I use the app and find it very useful and simple to use. The bass is deep and the mids and highs can be great if you work with the equalizer and the type of music you are listening to. In my experience it sounds best to boost the mids and highs in the app. The noise cancellation is where these headphones excel. They have world class noise cancellation and I really like how well it works. Walking down a busy street with people and cars whizzing by and you can be listening to your music undisturbed. Of course you will still hear the cars and the people but the sound reduction is very significant. The right ear cup is where the controls are located. Cover the ear cup and you can talk and hear people. Swipe forward=skip track, swipe backward=go back a track, double tap in the middle=pause the song. While walking and listening to a new playlist these gestures are a breeze and quite convenient to use. I really enjoy these headphones and they work wonderfully for my needs. They are very well made and pretty simple to use. I would definitely recommend them and I am very happy with them.
Hi Jbeard25j, Wow! Thank you so much for taking the time to write such an in-depth review of your experience with the WH-1000XM4. We are really thrilled to hear that you are happy and satisfied with the fantastic features, comfortable fit, premium & good-looking design, industry-leading noise canceling function, amazing sound quality- especially when using the Sony Headphones Connect app, and overall performance of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thank you so much for your purchase and for recommending our WH-1000XM4! - Romeo
Missing Surround (VPT)) settings
Without the VPT surrounds settings, in specific the concert hall setting, these headphones sound terrible for classical music. Had the WX-1000MX2 and the VPT settings made classical music sound great. Just recently upgraded to the MX4 and was very disappointed to see that setting removed.
Hi Scott14, We're so sorry if these headphones did not meet your expectations. Currently, the Surround (VPT) feature is not supported by our WH-1000XM4. We will surely take note of your feedback as we always strive to make this a better experience. Should you need more assistance or information, please email us at socialsupport@am.sony.com. Sincerely, Romeo
Outstanding Noise Cancellation
[This review was collected as part of a promotion.] Set up couldn't be easier just download the app and connect. Sound quality and noise cancellation is very impressive. I have these connected to my iphone and I've never heard better sound quality. A very comfortable headphone to wear for long periods of time. Overall an outstanding quality made headphone that you would expect from SONY.
Hi Papergirrl, Great! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph
Excellent Headphones!!!
[This review was collected as part of a promotion.] These headphones are truly noise cancelling. I can't hear anything with them on, which makes the music sound way clearer. I tried these on at a loud gym and was amazed that I did not hear any gym noise whatsover, and only my music. Truly amazing!!
Hi Yormy, thank you for the amazing review! We're glad you like the excellent noise canceling feature and exceptional sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam