Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones for
Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones
4.1 out of 5 stars
stars784 ratings769 reviews
  1. 5 stars66% (517)
  2. 4 stars10% (77)
  3. 3 stars8% (59)
  4. 2 stars6% (48)
  5. 1 star11% (83)

Member photos

  • +13 images
Sort by |
Showing 511-520 of 769 reviews
Jul 28, 2021
Monniemommy
5 out of 5 stars review

I didn't know how much I needed these!!

[This review was collected as part of a promotion.] I work from home and have young kids....enough said right? I was just excited about having comfy headphones that were wireless, but I am blown away with the noise canceling function of these!!! I can literally work in the midst of a full-on kids argument right next to me!! These really work folks! The set up is quick and easy and I love al of the customization through the app!! I even hooked these up to hear my tv through the noise!!! Thank you Sony!

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Monniemommy We are glad to hear you're enjoying the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Regards, David

Oct 5, 2021
Iamskibum
5 out of 5 stars review

Great Headphones

[This review was collected as part of a promotion.] I love the WH-1000XM4 Wireless Noise-Canceling Headphones. They are very comfortable to wear and are very easy to use, easy to pair via Bluetooth, to answer calls and to adjust volume. The case is quit nice too. Quality headphones from Sony!

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Iamskibum, Thanks for commenting! We are truly happy to hear you love your new WH-1000XM4. We are also thrilled you are satisfied with its comfortable fit design, ease of use- especially the Bluetooth connection function, features, bundled case, and overall quality of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! - Romeo

Aug 10, 2021
CouchSlouch1988
5 out of 5 stars review

Absolutely blown away

[This review was collected as part of a promotion.] My husband is a musician and he frequently does stuff like playing with the audio settings on the tv because it “doesn’t sound right” when I can’t tell the difference. I got these headphones for him to use while he edits his songs, and he loves them. They block out outside noise, and he has described the sound as “crisp”. He’s very pleased with these. They are built well, and seem quite sturdy. They even came with a hard case to put them in when they’re not being used which is excellent because he tends to break things. Overall, we are both really happy with these headphones. The quality is A+

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi CouchSlouch1988, You've made an excellent choice! We're very happy to hear that your husband loves the crisp sound, exceptional noise cancelation, amazing built quality, and the included hard case of his new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam

Oct 4, 2021
FreddyH51
5 out of 5 stars review

WH-1000XM4 Wireless Noise-Canceling Headphones

[This review was collected as part of a promotion.] I hit the jackpot when getting these headphones because I do a lot of work from my computer and need to concentrate and be focused. With the WH-1000XM4 Wireless Noise-Canceling Headphones, I can hear crystal clear and have total noise cancellation from the kids or whatever is going on at home. First, let me say that these are super comfortable and not heavy on my ears. I sometimes have to wear them for hours with no discomfort at all. Secondly, pairing is easy and there is a multi-pairing feature so you can take calls, without having to remove your headphones and can switch between your music on one device and calls on another with the touch sensor. You can also skip tracks, adjust the volume control, and activate your voice assistant with the touch control. I like that your music pauses when you remove the headphones and will start back where you were when you put them back on. There is a speak to chat that automatically adjusts volume when making calls so your calls are very clear. The battery life is excellent and will give you up to 30 hours when fully charged. Lastly, the microphones (5) pick up every word with precise clarity. The sound quality is unbelievable! I can honestly say I love my Sony WH-1000XM4 Wireless Noise-Canceling Headphones!

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi FreddyH51, Wow! Thank you for taking the time to write such an in-depth review of your experience with your WH-1000XM4 headphones! We are extremely pleased to hear you love your new headphones and you are enjoying the excellent noise canceling feature, amazing sound quality, comfort, and overall features. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for your purchase and for choosing Sony! -Jess

Sep 29, 2021
Dave M
5 out of 5 stars review

OMG These area amazing!

[This review was collected as part of a promotion.] These are so good, that within a few minutes I decided to buy another pair for my wife. I have several big name noise cancelling headphones, including my set for the cockpit and I have to say that these headphones from Sony blow them all out of the water, the noise cancelling is unbelievable and the sound reproduction is spectacular, I can't say enough good things about this product.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Dave M, You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph

Jul 26, 2021
Telltaleheart13
5 out of 5 stars review

Sony is Back! Amazing Quality and Sound!

[This review was collected as part of a promotion.] The first thing I love about these headphones is they are a great size, not super bulky. They are also extremely comfortable to wear.. They have a cushioned band and the earpieces swivel meaning the instantly self adjust to your head shape instead of having a one size fits all, stiff fit. These have very soft earpads, don't squish my ears and are so light weight, I forget I'm wearing them! These headphones were very easy to connect via the Sony headphones connect app, and the dashboard for controlling them is remarkably easy to navigate. There are so many in app options including an equalizer, the option of mapping your ears for better sound delivery and even adjusts sound quality to your actions like sitting or walking. The noise canceling ability of the Sony 1000XM4s is nothing short of perfection. I cannot hear people taking to me that are literally standing a mere 2 feet away. Sound quality is absolutely remarkable! The bass is nice, you can hear every instrument and voices are in the forefront, they sound like your at a live concert! I like that they pause your music when the headphones are removed! The sound quality in regards to calls is exquisite, crystal clear with no static or drop out; you couldn't ask for anything better! These last 30 hours on one single charge which is perfect for long shifts at work and for me in general since ai tend to forget to charge things. In addition to that, these are fast charging: it takes about 10 or 15 minutes to get around 5 more hours of battery! These have everything I would ask for if I designed my own pair of headphones; I am so impressed! If you are even considering purchasing these, don't waste another second and do it!

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Telltaleheart13, thank you for your detailed review. We're glad that you like the size, comfort, sound adjustments through the app, noise canceling, and sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin

Sep 9, 2020
John Christendom
5 out of 5 stars review

Best wireless headphones ever!

This past week I was looking for some headphones at my local retail store and saw a pair of these on the shelf. The second I put them on the noise canceling brought me into another world, that's the thing that originally and truly sold me on these headphones. Honestly, these are the best wireless anc headphones, and over the best wireless headphones I have ever used. Whether you are experienced in audio or just starting these are perfect for all. If you want base, you can have as much base as you could need in the extensive app, if you would like to listen to audio from more of a professional standpoint, they are completely perfect for that too. At the price point, and at the quality, and every feature packed into these headphones, they are completely worth every penny.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi John Christendom, we're glad that your investment is worth it. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony. ~Ralph

Nov 1, 2021
Torbbyxx
5 out of 5 stars review

Amazing sound quality

[This review was collected as part of a promotion.] These headphones are amazing! I’ve stuck to earbuds for the last however many years because I couldn’t use skull candy headphones with my iphone (the big ones were aux cord connected for the longest time). The charge on these bad boys lasts way longer than any set of earbuds I’ve ever had, the noise canceling feature is top-notch. I could be sitting next to a train and not hear anything.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Torbbyxx, congratulations! We're very happy to hear that you are enjoying the sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin

Sep 22, 2021
Spig51
5 out of 5 stars review

Mind. Blown.

[This review was collected as part of a promotion.] These are the Rolls Royce of headphones and there is no other way to explain it. Seamless easy Bluetooth connect, NFC connect, 30 hours of play time and if the battery dies, a 10 min charge gives you 5 hours! Simply put, these headphones are amazing. They have Google assistant, Alexa and hands free HD calling built in, which has proved itself detrimental when I am working outside or during my workouts. The soft earcuffs hug your ears with the perfect pressure to not slide but does not squeeze overbearing. The sound is out of this world! The 360 adaptive feature feels as if you are surrounded in concert with clarity. They come equipped with an airplane cord connect, a usb-c for charging, headphone cable and rigid carrying carrying case. Everytime I think these headphones can't get any better, I find another feature that impresses me. I've had many headphones ranging from skull candy to Beats by Dre and these are light-years of head of them in sound, clarity, technology and comfort. Best headphones ever. Hands down.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Spig51, We are so glad to hear that you are happy with the Bluetooth connection, battery life, features, sound quality, and comfort of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl

Oct 6, 2021
jenn27
5 out of 5 stars review

Amazing Noise Canceling Headphones!!! A Must have!

[This review was collected as part of a promotion.] If you're in search for an amazing pair of noise canceling headphones that are wireless, look no further! The slick black look is soft, comfortable for going around your head and on your ears. With a 30 hour battery life and only 10 minutes charge time for 5 hours, you can't go wrong. Touch sensor controls allow you to easily control your volume, answer calls and activate your voice assistant. Great quality and speak to chat volume works great! A great design for comfort for long time use. I highly reccomend!

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi jenn27, You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for the recommendation and for choosing Sony! -Ralph