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Customer reviews for Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones for
Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones
4.1 out of 5 stars
stars
786 ratings771 reviews
  1. 5 stars66% (519)
  2. 4 stars10% (77)
  3. 3 stars8% (59)
  4. 2 stars6% (48)
  5. 1 star11% (83)

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Showing 491-500 of 771 reviews
Oct 7, 2021
Reviewer name: Kraigjane
5 out of 5 stars
5 out of 5 stars review

Sony Noise-Canceling Headphones

[This review was collected as part of a promotion.] I received this product for a honest review. These are really great quality headphones. They work great and do everything that they say. I use them daily. Love them so much and glad that now I own a pair. Everybody in my household love them. Also love the design because they fit great.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Kraigjane, You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph

Jul 30, 2021
Reviewer name: Nicky987
5 out of 5 stars
5 out of 5 stars review

Multiple Device Support . Perfection. Headphones

[This review was collected as part of a promotion.] Noice cancellation Super Hero Headphones . Sound incredible , clear crisp. The head cushion is so comfy , important to me love when things are comfy and quality. Five microphones for background noice cancellations. Love. The Sony app is easy and cool to use. Highly recommend the Sony App. I love that I don’t have to take off the headphones to speak with someone. I can just place my hand on the right ear cup while the music is playing, it will turn the music and noise cancellation off. I can immediately talk with someone. The speak to chat function is vital in my world. With family and pets. I just start talking while wearing the headphones, and it pauses the music and noise cancellation. I speak and then back to sound heaven. I love the understated design in matte black, the touch pad on the side cool and so easy to operate. Case is nice too.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Nicky987, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay

Jul 30, 2021
Reviewer name: Jpsp8184
5 out of 5 stars
5 out of 5 stars review

Wow!!!

[This review was collected as part of a promotion.] My wife surprised me these Sony noise canceling M4 headphones and I’m glad she did. I’ve had several different types of headphones and use them for all types of things from gaming to listening to music. I’ve always struck out trying to find some that I loved, until I received these. They fit great over the ear and does a awesome job of canceling all noise around you. A few things I really enjoyed is that To activate the sound mode all you have to do is start talking. When you remove the headphone the music stops automatically and then when you place them back on the music starts. If your looking for awesome noise canceling headphones then you have definitely found the right one. Easy to sync with your phone and connect. Battery lasted for several hours before needing charged. You can connect 2 devices at the same time. Love it!!

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Jpsp8184, we're glad you like our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl

Aug 15, 2021
Reviewer name: Chucktate
5 out of 5 stars
5 out of 5 stars review

Amazing sound and cool features

[This review was collected as part of a promotion.] The Sony WH-1000XM4 Headset is amazing. I will start by saying this headset is very comfortable to wear. I dislike using earbuds and I don't like headsets that lay on my ears. These lay around the ear and create a seal around the ear. The weight of these on my head are very light. After a while, I do not realize I am wearing them. The quality feel of these are very good. There is nothing flimsy about them. This headset does that. When I powered them up and put them on, I immediately noticed the noise cancelling working. The room became quiet. I used to travel a lot for work and when on a plane would crave a noise cancelling headset. I no longer travel, but these have so many advantages for use on a plane. These are adaptive. So they will work the best for the environment you are in. The sound is incredible. I am getting up in years and I need a headset I can clearly hear the lyrics and music. There is an app that compliments this headset. There are equalizer settings within the app. I adjusted to the levels I prefer and the headset remembers the settings. The app is a must for this headset. I believe it will work without it, but the app gives much more control of the settings of the headset. Some of the notable features in the app are the equalizer, connect to two devices at the same time, button reassignment, headset updates. Yes, this app will update the headset software on the headset. There is an app for Android and iPhone. I set the app to allow to pair to two devices and paired to my Windows Laptop. The headset paired without issue. I can switch audio between the laptop and my Android phone without having to repair each time. There is a carry case with international style audio adapter for a plane. USB C Charging cable. And a audio cable to hard plug into the phone or other devices. Google Assistant and Alexa work with this device, but I do not use either, thus have not tested it. The instructions are done in pictures. It helps to have a little knowledge of how Bluetooth devices pair. And how these types of headsets operate. The instructions are easy to follow and I was up and running in a matter of a moment.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Chucktate Excellent! We appreciate your detailed review. We're glad that you are enjoying the features of your new headphones, noise canceling, and sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin

Sep 26, 2021
Reviewer name: Momo19
5 out of 5 stars
5 out of 5 stars review

The quality is amazing

[This review was collected as part of a promotion.] These work so well I wish I had a pair for every room so I didn't have to carry it everywhere lol. The case is slim and can fit lots of places, I appreciate this so much. The headphones fold up nice and easy to fit in the slim case. Lastly the sound quality is comparable if not better to other trendy brands and I cannot hear a thing when I wear them! The app makes it easy to set up as well. Awesome all around.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Momo19, Awesome! We are glad that you like the sound quality and ease of setup using the Headphones Connect app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin

Jul 27, 2021
Reviewer name: cbartlett
5 out of 5 stars
5 out of 5 stars review

Comfortable and great quality sound

[This review was collected as part of a promotion.] Fantastic noise canceling ability. Very good quality sound. Very comfortable over ears for all day use. There are products that my ears are too large for so I was surprised they fit comfortably and still weren't bulky. Very sleek and compact storage case. Worked great with TV at night.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi cbartlett, Thank you for such a great review! We're happy to hear you are enjoying the amazing sound, comfortable fit, noise cancelling features and connection to your TV. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Kris

Oct 18, 2020
Reviewer name: KOASCovenant
5 out of 5 stars
5 out of 5 stars review

The best money I’ve ever spent!

These are the best headphones I’ve ever had! The noise canceling is excellent and the sound quality is well worth it! The only downside is that some older Bluetooth devices may have some issues with connectivity. But any Bluetooth 5.0 is totally fine.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi KOASCovenant, we are glad that you are enjoying your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin

Apr 24, 2021
Reviewer name: Tevin
5 out of 5 stars
5 out of 5 stars review

Honest Review

I work at a video conferencing company and work from home currently, so my headset and noise cancellation are super vital for my daily worklife. The speak-to-chat feature is extremely inconvenient and threw me off at first but once I disable it (either through the app or 2 fingers on the right headphone) it got way better. Pros: covering right headphone turning off noise cancellation is very convenient especially with wife and kids coming through the home office all day. Noise cancellation is some of the best I've encountered on a headset. Cons: The noise cancellation is so good I never hear my wife enter the room and she has figured that out and uses it as an excuse to scare the ever living crap out of me.... so some may also see this as a Pro. The only other thing is the speak to chat was very annoying and probably should be off by default.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Tevin. Thank you for your purchase. To disable Speak-to-Chat Hold 2 fingers to the touch sensor control panel once again until you hear the voice guidance say, “Speak-to-chat deactivated”. We're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl

Jul 28, 2021
Reviewer name: proj
5 out of 5 stars
5 out of 5 stars review

Easy and Comfortable

[This review was collected as part of a promotion.] The Sony WH-1000XM4 headphones are super easy to connect through bluetooth since it pairs normally like other bluetooth headphones. These are by far the best noise-cancelling headphones I’ve had. I was able to completely cancel most, if not all, of the background noise with noise cancellation mode, including the noise from my air conditioner. There’s also an option to turn ambient sound on or off in addition to the noise cancellation option under the custom button. The touch sensor controls are simple and highly responsive. I was able to easily control my volume and pause/play/skip my music. Cupping my hand over the right ear cup also lets me turn on transparency mode to allow background noise in. These headphones also detect if I’m wearing them so it automatically pauses my music. These headphones are super comfortable to wear and have a great fit. It also comes with a case which keeps it nice and tidy with the divided sections for cables and the plug adaptor. Overall, these have easily become my number one favorite set of noise cancellation headphones because of the features and comfort it offers.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi proj, Thank you for your awesome review! We are so glad to hear that you are happy with the noise cancelling, comfort and controls of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 5-star rating! Regards, Carl

Mar 3, 2021
Reviewer name: Mark3
4 out of 5 stars
4 out of 5 stars review

Great features

Purchased about a week ago and I’m overall satisfied. The sound quality doesn’t have that booming muddy bass feeling to it but the noise canceling is very effective and the overall quality is solid and crisp. They’re very comfortable and offer a strong selection of features and usability.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Mark3, We're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. You can use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. Thank you for sharing your review and for choosing Sony! -Ralph