Hi Carla, Thank you for the 5-star rating! Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We're delighted to hear that we've matched your expectations with your new WH-1000XM4 Headphones. Thank you so much for the recommendation and for choosing Sony! -Jess

Hi Lonzo, Thank you so much for the 5-stars review and for sharing your amazing experience with our WH-1000XM4! We're so happy to learn your purchase went well and you love the superb sound quality, black color and that it comes with a durable carrying case. Thank you very much for all of your inputs. Thank you for choosing Sony! -Jess

Hi Tiffany, Thank you for sharing your thoughts and experience so far using your new Sony WH-1000XM4. We're glad you love the amazing sound quality, exceptional comfort, and overall features of your headphones. It's good to know you're utilizing the different customizations and built-in equalizer on the Sony Headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony! -Jess

Hi John, We're very grateful for this positive feedback! We really love to hear you love the impressive noise cancelling feature and sound quality of your WH-1000XM4! It's good to know you're happy and satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase and for giving the product a perfect rating! -Jess

Hi Charles, We are thrilled that you like the overall quality of your new Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Vincent

Hi Jenny, Your assessment is spot on! We're so delighted to hear that you are very pleased with the excellent noise cancellation of your WH-1000XM4 and it does a stellar job for airplane travel. Whether you're flying long-haul or relaxing in a café, the WH-1000XM4 headphones deliver our advanced noise-canceling performance, keeping out even more high- and mid-frequency sounds. Thank you so much for giving the product a perfect rating! -Jess