Skip to Main Content
Sams Club
Sams Club
Customer reviews for Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones for
Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones
4.2 out of 5 stars
stars780 ratings765 reviews
  1. 5 stars66% (515)
  2. 4 stars10% (77)
  3. 3 stars8% (59)
  4. 2 stars6% (48)
  5. 1 star10% (81)

Member photos

  • +13 images
Sort by |
Showing 351-360 of 765 reviews
Jan 24, 2024
Anonymous
4 out of 5 stars review

Verified Purchase

Sound depth is a little less than expected

Needs more base depth. I wanted more like Bose for the money.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Leonardperry, We are really sorry if the bass sound of our WH-1000XM4 didn't live up to your expectations. This is certainly not the news we'd like to hear from you. To isolate the problem, please try tweaking the Equalizer on the Sony Headphones Connect app to revitalize your music. Deliver punchy bass or boost vocals on your favorite track with a simple swipe up or down. For more details, please refer to the following article: https://www.sony.com/electronics/support/articles/00286844 I hope this helps. Should you need more information/technical assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following: Name: Sony Username: Model Number: Issue/Concern: Telephone Number: We truly appreciate you & your input, and thanks for choosing Sony. Best regards, Romeo

Aug 31, 2023
Luis
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Just as good as everyone says!

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hi Luis, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess

Dec 30, 2024
WalmartCustomer
5 out of 5 stars review

Verified Purchase

On special for a good price and good quality item

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Feb 13, 2024
June123
5 out of 5 stars review

Verified Purchase

The best!

I have not come across anything superior to his!!!

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi June123, Thank you for the purchase! We're glad to hear that you like your new Sony headphones. We appreciate the 5-star rating and thank you for choosing Sony! -David

Apr 14, 2024
Joshua
5 out of 5 stars review

Verified Purchase

Best headphones ever!

These are the top Sony noise canceling headphones. Music is fantastic and so is the NC and comfort.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Sep 22, 2024
Uno4tres
1 out of 5 stars review

Verified Purchase

Won't charge after 6 months

Won't charge after 6 months. Just blinks red light.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Uno4tres, We're sorry to hear about the charging issue you experienced with your WH-1000XM4. This is not the experience we want for our customers. Let's try to isolate and resolve this issue by following the troubleshooting steps on the link below: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752805.html If these steps do not resolve the issue, we recommend contacting Sony Support for further assistance. You can contact them via phone call at 855-806-8464 or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Regards, Sam

Mar 1, 2025
Tammy
5 out of 5 stars review

Verified Purchase

Sony Headphones

Love , Love , Love these headphones! The Best

Helpful?58BYGX03ZG1X13636265326
Nov 28, 2023
Caridad
3 out of 5 stars review

Verified Purchase

My ear gets damp and ear hurts

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Nov 28, 2023
Cypress
5 out of 5 stars review

Verified Purchase

Amazing sound

These are worth every penny

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Aug 27, 2024
Destiny
5 out of 5 stars review

Verified Purchase

better than beats just trust i have both

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326