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Customer reviews for Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones for
Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones
4.2 out of 5 stars
stars780 ratings765 reviews
  1. 5 stars66% (515)
  2. 4 stars10% (77)
  3. 3 stars8% (59)
  4. 2 stars6% (48)
  5. 1 star10% (81)

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Showing 341-350 of 765 reviews
Dec 1, 2024
Julia
5 out of 5 stars review

Verified Purchase

Great sound, comfortable.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Dec 27, 2024
Latrea
5 out of 5 stars review

Verified Purchase

Great quality and truly no outside noise can be heard.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Sep 20, 2024
jimmytopdawg
2 out of 5 stars review

Verified Purchase

love the headphone

I have purchase 3 pair of the these headphones but the keep malfunctioning

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi jimmytopdawg, thank you for choosing and purchasing our product. We're glad you love your WH1000XM4. We're sorry to hear that you have an issue with your Sony unit. This is not the experience we want you to have. We would like to know more details about the issue on your headphones so we better assist you. Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Case Number (if any): In the meantime, you can follow this link for troubleshooting headphones: https://www.sony.com/electronics/support/articles/00204483?utm_source Hope this helps. ~Earl

Sep 14, 2024
Nonion
1 out of 5 stars review

Verified Purchase

Horrible Customer Service HORRIBLE PRODUCT

Was taught if I can't give a position review.. Don't say anything

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Nonion, Thank you for sharing your feedback. We're sorry to hear about your experience with our WH-1000XM4 headphones and the customer service you received. Your frustration is completely understandable, and we deeply regret any inconvenience this has caused you. Could you please provide us with more details about the issues you encountered with the product and your interactions with our customer service team? This information will help us address your concerns more effectively and improve our services. Please email us at socialsupport@am.sony.com with your full name, contact information, Case ID, Sony Model Number, and any relevant details about your experience. We appreciate your patience and hope to resolve this matter to your satisfaction. Sincerely, Sam

Oct 11, 2023
Isabella
5 out of 5 stars review

Verified Purchase

Amazing

Amazing quality and sound. Very comfortable and the noise canceling is amazing!!! 10/10 recommend.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hi Isabella, Thank you for sharing your thoughts and experience so far using your Sony WH-1000XM4. We're glad you love the exceptional comfort and overall features of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess

Nov 24, 2023
WalmartCustomer
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Because I'm satisfied.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Jan 4, 2022
Lips2012
5 out of 5 stars review

Verified Purchase

Industry leading noise canceling.

Amazing sound quality the 360° reality audio feature is quite impressive.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hello Lips2012, We appreciate the 5-star rating and we're glad you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Regards, David

Oct 18, 2023
WalmartCustomer
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Great product very happy with them.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Sep 1, 2023
nicole
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] i loved it %26 it even cane earlier 😇

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hi Nicole, Thank you for sharing such a wonderful shopping experience. We are so pleased to hear you like everything about your WH-1000XM4! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 & 5-stars review and for choosing Sony! -Jess

Jan 7, 2024
johnnie
5 out of 5 stars review

Verified Purchase

Sony Headphones

These are simply the greatest headphones ever made

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hi Johnnie, That's fantastic! We're truly glad you are enjoying everything about your WH-1000XM4. headphones It's amazing to learn your investment is worth it and you feel this is the best sounding headphones that you've purchased. Thank you for the 5-star rating and for choosing Sony! -Jess