Hi Homer Simpson, Great! We're glad that you are happy with the noise canceling function and audio quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin

Hi Nidal67, Awesome! We're glad that you like the features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin

Hi Yardog, While we're glad you love the great sound quality, long-lasting battery life, and comfortable fit of your Sony WH1000XM4 headphones, we regret to hear that the unit has a faulty charging outlet. Let's try to isolate and resolve this issue by following the troubleshooting steps on the link below: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752805.html For further assistance, please contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Or email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Regards, Sam

Hi WalmartCustomer, We're proud to hear that you recognize Sony as a quality name brand and that you feel the WH-1000XM4 headphones reflect that standard of craftsmanship. We appreciate your support! Enjoy and thanks for commending Sony. -Jess

Hi Jenny, Your assessment is spot on! We're so delighted to hear that you are very pleased with the excellent noise cancellation of your WH-1000XM4 and it does a stellar job for airplane travel. Whether you're flying long-haul or relaxing in a café, the WH-1000XM4 headphones deliver our advanced noise-canceling performance, keeping out even more high- and mid-frequency sounds. Thank you so much for giving the product a perfect rating! -Jess

Hi LucasG, Great! We're glad that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Ralph