So these are the best headphones, I have ever owned. However, I have bought 2 pair and they have both snapped on the right ear cuff. They seem to do it right at the 2year mark. I tried calling to get it repaired, apparently the don’t make replacement parts. I still recommend these headphones, but if your an introvert who uses there headphones almost daily to avoid people 😂 you’ll be buying them every 2 years.

I just bought this and I hardly ever return anything, especially not headphones but the sound quality was genuinely atrocious. The headphones themselves are quite small but pretty comfortable, they look good while wearing, but the sound quality is lacking in almost every way. It sounded like a needle piercing every note into my ears. I tried switching the equalizer and it hardly helped at all. They came out with really good headphones for cheaper about a year after these so I recommend the wh-ch720n's instead of the xm-4's. They are much more comfortable, have 1000 times better sound quality, and are more affordable. Please don't waste your money on this.

I got these headphones for Christmas, and I'm extremely disappointed. The sound quality is good. The Battery life is great. The noise cancelling is superb. However, my biggest gripe is also it's biggest weakness. The touch controls. What the hell is that? My 70 dollar Raycons which I bought 3 years ago, have dedicated buttons for volume control and song skipping. I'm in a situation where I cannot access my phone for volume control, so I have to rely on the headphones to adjust the volume quickly. To go from max volume to the lowest with this stupid touch sensor takes about 10 entire seconds. Not only that, but I can't sleep with these due to the sensor. Putting it against anything makes it freakout and start doing random stuff. These are pretty good sounding headphones, but I would never try to use them in public due to how much this touch panel is either unresponsive, slow, or just generally clunky.

I bought these off of a recommendation from a friend who had the XM3's. She said that they had the best noise cancellation around. But when I got these I was very disappointed - the noise cancelling is not functional in my unit. I can still hear people across the room talking at a normal volume. The sound quality is also incredibly disappointing. I get better balance and quality from my in-ear wired headphones from ten years ago. Even though these are now on sale because they are a later model, don't waste your money. You can get better headphones for less money and a longer battery life elsewhere. Will be returning and probably will not ever look to Sony again for my headphones needs.

They were fake from your 3rd party vendor.

I can’t ask for more. Love it! Exactly what I needed.

Good product and very good price.

Love , Love , Love these headphones! The Best

[This review was collected as part of a promotion.] Walmart had the cheapest price for the product

[This review was collected as part of a promotion.] Great noise cancellation!