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Customer reviews for Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones for
Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones
4.1 out of 5 stars
stars
786 ratings771 reviews
  1. 5 stars66% (519)
  2. 4 stars10% (77)
  3. 3 stars8% (59)
  4. 2 stars6% (48)
  5. 1 star11% (83)

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Showing 291-300 of 771 reviews
Sep 14, 2023
WalmartCustomer
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] But expensive. Also apparently cannot be used when being charged.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Mar 5, 2025
WalmartCustomer
5 out of 5 stars review

Verified Purchase

The Sony XM4 headphones are well built, and the noise cancellation is near total silence. Much better than the previous headphones I had.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Feb 12, 2021
Lemillion
4 out of 5 stars review

Noise cancellation.

I've tried switching out the pieces for noise cancellation. Yet, anything I tried wouldn't work. Just don't buy them for noise cancellation. They would be a perfect pair of earbuds if they were to work properly.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Oct 16, 2023
Josh 85
5 out of 5 stars review

Verified Purchase

The noise canceling on these earbuds is amazing

I bought these earbuds a couple years ago because I needed noise canceling no block out somebody screaming like crazy right in front of my face and it works they are great.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Jun 20, 2020
jd2102
3 out of 5 stars review

Good Sound but irritates my ear

I brought this a week ago and i like the sound but these ear-fins irritates my ear a lot. Why there is no small fins I see only M and L :( I hope find some alternate fins before retuning them.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Aug 28, 2020
bgomez30
5 out of 5 stars review

Best Wireless Earbuds Out There

These earbuds are super customizable and are worth the price that they are. The AirPods Pro can not even compare. The unboxing experience was superb and the earbuds have adjustable wingtips that allow for a tight seal and superb noise cancellation.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Jun 19, 2020
Professor F
4 out of 5 stars review

Perfect Gym Earbuds

I love the earbuds. Perfect for Gym. Only reason not giving a full 5 stars after a few hours the tip starts to feel like a poke. But I understand I couldn't do a back-flip and they stay in with out it.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Sep 2, 2020
ksm1771
5 out of 5 stars review

Unbeatable bass!

One of the best wireless earphones I have owned recently. Sound is crisp and clear, and bass has that typical Sony kick! Easily pairs with my Samsung phone and other gadgets like Fire TV.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Aug 17, 2025
Tishd
5 out of 5 stars review

Great purchase

I purchased these headphones for traveling and they are great. Noise canceling feature and sound quality is 10/10 and they are very comfortable to wear for a long time.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi Tishd! It's a true pleasure to hear you're loving your new WH-1000XM4 headphones, especially for your travels! We're so glad you're finding the noise-canceling and sound quality to be perfect. The long battery life and touch controls are also a huge plus for those long journeys. Thanks for choosing Sony! Best regards, Estefany

Aug 26, 2025
Anonymous
2 out of 5 stars review

Great for office, not for road trips or flights.

Fantastic sound quality. Noice cancelling does not work well outdoors or on a bus. They make a loud popping noise. I thought I had upgraded from 700 series, but that’s simple not the case. Same issue with flying.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi there, Thank you for considering Sony products. We're sorry to hear you're experiencing issues with the noise-canceling feature on your WH-1000XM4 headphones. A popping noise and reduced performance are not typical, and we want to help you resolve this. We recommend trying these steps: Resetting the headset: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000541012.html Initializing the headset to restore factory settings: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000541013.html Firmware Update to Version 2.4.1: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/software/00278246 If the issue persists, please email us at socialsupport@am.sony.com with the following information. Your headphones are covered by a one-year limited manufacturer's warranty, and we will be happy to assist you further. - Name: - Sony Username: - Model Number: - Description of the Issue: - Telephone Number: We appreciate your patience and look forward to assisting you. Best regards, -Fred