I bought this to use with my phone and a new Bluetooth capable record player I got. I have never heard my records in such good sound quality before. The noise cancellation is also genuinely amazing, I could not hear anything around me when my music was playing. I felt I got a lot of value for how much it cost as well.

Accidently ruined my soundcore headphones I bought at Walmart! I was very happy with the sound and noise cancellation! However I had seen all the great reviews on these Sony earphones so I decided it would be better to get these sonys instead of another pair of the soundcore.well the sound wasn't quite as good as the soundcore with these sonys!! Also the noise cancellation wasn't quite as good! I was amazed the sonys were supposed to be better but this wasn't the case! Also the sonys were giving me a case of nausea when wearing them for too long! For the price of the sonys it's not worth it.i returned them and got another pair of the soundcore headphones for $130 less!!!!

After a lot of research I settled on these for my needs.. Newer models perhaps for others with different needs.. A lot of options for an old guy like me...Not a gamer or music streaming guy! These tick off many boxes.. 24 hrs and will get them.all dialed in time.. Yes a Sony fan for 5 decades and counting ...

This device has too many features that get in the way of using it, and it has no instruction manual (using WORDS) to explain how to use it. If you spend a lot of time you can download all sorts of videos and apps (that want to update themselves first), and ultimately you can find a 151 page pdf instruction manual you can download. Yeah. That many pages to tell me how to turn on and use a pair of headphones. Ridiculous.

Brought a pair about three or four years ago to wear while mowing and when on my tractor. While mowing recently I somehow managed to get the headphones knocked off my head and ran over them with my mower🥴. Saw these while in my local store and jumped on them immediately, they were discontinued and reduced in $$$, I paid over $300 for my original pair. These Sony WH1000XM4 are great, the noise canceling feature is amazing. I also use them while watching movies on tv, I can actually understand what is being said without turning volume up so loud that the background noise blows my eardrums out! Very good set from Sony.

I used the headphones for a couple of days and faced a few issues that prevented me from using them conveniently, so I am returning them. First, the positives: - The sound quality is good (not outstanding but on par with competitors). - They are comfortable, though a bit tight – you can get a headache after using them for a couple of hours. - The mobile app has a pretty good design and is easy to use. So, in general, if not for the issues I describe below, this would be a really good product that I would like to continue using. Now, the negatives: - Bluetooth connectivity is not stable – sometimes the headphones disconnect from source devices (they can also randomly disconnect and reconnect). This happened to me several times a day, which has never occurred with other ANC headphones I have used over the last eight years. - Sometimes the headphones just turn off on their own (Automatic Power Off is disabled). - Latency – most of the time it is okay, and you will not really notice it, but occasionally it spikes to nearly 2 seconds, which makes the headphones basically unusable, especially for watching videos. It seems to fix itself by turning the headphones off and on again, but such a user experience is really inconvenient. - (The biggest issue) Pitch drift, which happened several times – at some point, the headphones start lowering the pitch of the audio (everything sounds a couple of steps lower, as if a pitch shifter effect is applied in real time). This also seems to fix after turning the headphones off and on (just reconnecting to the source device doesn't help), but I personally find this completely unacceptable. I did some research online before returning the headphones, hoping there might be ways to fix these issues, but unfortunately that's not the case. Other people complain about similar problems, and there is no workaround except turning them off and on or resetting them. It is quite sad, because as I mentioned, I would like to keep using them, but these issues are a clear deal-breaker for me. PS I believe the hardware is probably solid, but the buggy software/firmware makes the headphones perform very poorly (I was using the latest available version, 2.9.0).

These headphones deliver more than just silence — they create a space for clarity. The noise canceling is adaptive and immersive, with pressure optimization that makes flights feel like floating. The soundstage is rich and multidimensional, with Sony's 8D surround effect adding depth and motion to music and media. The customizable AI button is a standout. Whether linked to Google Assistant, Alexa, or Gemini AI, it transforms the headset into a responsive, voice-driven interface. It doesn't just play music — it listens, learns, and adapts. A brilliant fusion of audio engineering and intelligent design.

Stopped charging after 5 weeks and Sony refused the warranty coverage - gave me the runaround.

I bought these earbuds to replace another good sounding pair that did not have noise cancelling. I am most disappointed in that feature. I realize that the instructions say that proper ear fit is necessary to have the noise cancelling feature work at its best, yet I have tried all the enclosed ear fittings and the best fitting pair (both of the large ones) seem to enclose my ear opening the best. They seem properly fitted to my ear, but I can push the earpiece in and it seems to close more. Perhaps there could be a larger option. I am a piano technician by trade, retired from a University music department, and have experience working with international artists on the finest of pianos. My hearing is excellent, and these earbuds seem to have no noticeable effectiveness, in my opinion.

I needed the item to use in the gym and it would not stay on. Otherwise they sounded good. Just not snug enough for a workout.