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Customer reviews for Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones for
Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones
4.1 out of 5 stars
stars
786 ratings771 reviews
  1. 5 stars66% (519)
  2. 4 stars10% (77)
  3. 3 stars8% (59)
  4. 2 stars6% (48)
  5. 1 star11% (83)

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Showing 21-30 of 771 reviews
Jul 20, 2025
Reviewer name: Maureen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great headphones

These are excellent and I’ve used them many times on flights. Easy to connect to all of your devices. Great for noise canceling. They also don’t hurt your ears at all like earbuds do.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hello there,<br /><br />Thank you for choosing Sony!<br /><br />It’s fantastic to know that you find the WH-1000XM4 headphones excellent and that they&#39;ve become your go-to choice for flights! We&#39;re excited that connecting to all your devices has been straightforward and that the noise canceling makes such a difference. Knowing they remain comfortable, especially compared to earbuds, means a lot to us. Thank you for sharing your experience; we hope your WH-1000XM4 headphones continue to bring comfort and outstanding sound wherever you travel!<br /><br />Best regards,<br />-Fred

Jul 8, 2025
Reviewer name: WalmartCustomer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

at first I was skeptical because I listened to the MX5 in the MX6 that makes four seems to be better than both of them stronger and bass stronger and build quality and a lot more enjoyable I love them

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hi Darryl, we&#39;re excited to hear that the Sony WH-1000XM4 headphones have exceeded your expectations, especially after comparing them to the newer models. It&#39;s truly a testament to their enduring quality and performance. We&#39;re particularly happy that you&#39;re finding the bass stronger and the build quality to be superior, making them a lot more enjoyable for your listening experience. Thanks so much for taking the time to share your glowing 5-star review and for choosing Sony! Regards, -Dominick

Jun 6, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I've Had This For 5+ Years...

I still love 'em. I don't like going out of my way to post reviews, but it's been 5 years time now, so this is worthy of recognition. Brilliant wireless headphones! I love the durability, casing (both), and overall capability of ANC. Sometimes the auto-switching modes gets annoying and there are some finnicky connection issues with iOS. However, even with newer devices (iOS), I have found this connects fine with occasional BT troubleshooting. The pushed-for Sony app has a lot left to be desired, but the headphones themselves have served me well. The easy access features are convenient: swiping can be inconsistent at times, but there is a setting to adjust for that. Also, the *included* airplane connector is a huge boon. I love sony for this. This was the precursor to my audiophile days, but even then, I enjoy these a lot from the listening exp. to general usage. I haven't considered other headphones since, because these have withstood the test of time and are beloved for good reason.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Jun 11, 2020
Reviewer name: glap
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Overall great pair of true wireless headphones

Just received my Sony WF-SP800N True wireless headphones, and I am very impressed. Here's my list of requirements for headphones: 1. True wireless 2. Must stay snug while working out 3. Music playback should be awesome 4. Active Noise cancelling 5. Comfortable 6. Minimal profile the WF-SP800N headphones meet all of the above criteria. Better than any other true wireless headphones on the market. I'm impressed with the music playback, comfort of fit, and snugness while working out. I love the ANC, and Adaptive Ambient Sound features, but the Adaptive ambient sound needs to allow for a little louder ambient sounds when set to max. There's not a lot of difference between that and just turning off ANC/Ambient sound altogether. When I set ambient sound to max, I want to hear everything clearly in my surroundings, and still hear my music. Right now, I have to turn the music down to almost nothing in order to hear someone talking to me. Even with the Voice Focus enabled. I don't mind turning the music down a bit, but shouldn't have to turn it down all the way. I appreciate the app and the equalizer, and I really appreciate the bass boost! I've seen a few reviews saying the ANC is excellent, and I have to say, I got better performance from my Airpod Pros, but I am new to these headphones and it's possible I'm still needing to do a little adjusting (i.e. earplug size). The headphones do protrude from your head a little, but I'm willing to deal with that due to all the other great features.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Jun 21, 2020
Reviewer name: Lutznw
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good except IP rating

At this price point I feel they should have better water Ingress protection. Also I have experienced a issue where if either my wife or I enter Bluetooth range while the other is using them it kicks off the other and the person using them has to pull out their phone and reconnect to the headphones. A confirmation to switch while already connected would have been nice.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Oct 5, 2020
Reviewer name: LP87
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Good sound but charging system to be improved

Sound is great and design ensure a good stability inside the hear The 3 buds allow you to find the one that will feat you Blue tooth synchronization is easy Case is necessary to load the headphone. The case was working well 2,5 month, but unfortunately it does not work anymore. This is the only weakness of the product, there is no back up to charge the headphone.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Nov 12, 2025
Reviewer name: Max
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing sound and noise cancelation

These are the best headphones I've had by far.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hi Ells,<br />Thanks so much for your feedback! We are thrilled to hear that the WH-1000XM4 headphones have stood out as the best you’ve had so far.<br /><br />These headphones are packed with industry-leading noise cancellation, exceptional sound quality, and smart features like adaptive sound control and long battery life to keep you immersed in your music wherever you go. <br /><br />We truly appreciate you choosing Sony!<br />Best regards,<br />Estefany

Sep 1, 2025
Reviewer name: Eric
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sony Headphones review

Great audio quality, good noise cancelling.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hi Eric!<br />We appreciate your 5-star review! It&#39;s great to hear that you&#39;re enjoying the audio quality and noise cancellation feature on the headphones.<br /><br />Thank you for choosing Sony!<br />Best regards,<br />Estefany

Sep 14, 2025
Reviewer name: Tanvir
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

As expected

Pretty good, worth the money

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hi Tanvir, thanks for the feedback!<br />It is great to hear that you find the WH-1000XM4 headphones to be a good value. We&#39;re happy that you feel they were a worthwhile investment.<br /><br />With industry-leading noise cancellation and a long-lasting battery, these headphones are designed to give you a truly immersive listening experience.<br /><br />Thank you for choosing Sony!<br />Best regards,<br />Estefany

Oct 11, 2025
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great purchase

Purchased with a good price. Very decent product and great deal.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hi there! We are excited to hear that you were able to secure a great deal on your WH-1000XM4 headphones. We appreciate you letting us know you&#39;re happy with them! <br /><br />They’re built with features like a powerful Noise Canceling Processor for incredible quiet and a long-lasting battery so you can enjoy your audio for hours.<br /><br />Thank you for choosing Sony!<br />Best regards,<br />Estefany