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Customer reviews for Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones for
Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones
4.2 out of 5 stars
stars780 ratings765 reviews
  1. 5 stars66% (515)
  2. 4 stars10% (77)
  3. 3 stars8% (59)
  4. 2 stars6% (48)
  5. 1 star10% (81)

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Showing 231-240 of 765 reviews
Aug 26, 2020
Cashon308
5 out of 5 stars review

Comfortable fit great noise canceling

[This review was collected as part of a promotion.] i love these ear buds. They come with multiple sized Cushions for a comfortable fit. They hooked up to my cell phone immediately I had no issues. I use these headphones for music and personal calls. When I have them in they cancel out most of the background noise so if somebody wants to talk to me while i have them in I have to turn the volume down this is a major plus. I have owned many different sets of ear buds and all have been super sensitive. If you accidentally bump your ear they seem to disconnect or shut off but not with the Sony set. I love that its not super sensitive. Overall i love these.

Review from The Insiders
Helpful?58BYGX03ZG1X13636265326
Sep 24, 2020
jennifer9244
4 out of 5 stars review

Good quality and great fit

[This review was collected as part of a promotion.] I was super excited to purchase these because of the sporty look and waterproof features. These turned out to be much better than I'd thought! The fit is perfect for ppl who don't like traditional buds that tend to slip out. Love how they're waterproof so I can use on my runs while sweating. Battery life is very good. For one hour runs, I've been able to use it 5-6 times before recharging. The only thing is the sound quality isn't as clear as in-ear buds, but still really good compared to other brands. I received this at a discounted price in exchange for my honest opinion.

Review from The Insiders
Helpful?58BYGX03ZG1X13636265326
Nov 21, 2025
EmilyG
1 out of 5 stars review

Not Actually Noise Cancelling

I bought these off of a recommendation from a friend who had the XM3's. She said that they had the best noise cancellation around. But when I got these I was very disappointed - the noise cancelling is not functional in my unit. I can still hear people across the room talking at a normal volume. The sound quality is also incredibly disappointing. I get better balance and quality from my in-ear wired headphones from ten years ago. Even though these are now on sale because they are a later model, don't waste your money. You can get better headphones for less money and a longer battery life elsewhere. Will be returning and probably will not ever look to Sony again for my headphones needs.

Helpful?58BYGX03ZG1X13636265326
Dec 31, 2020
metfantoo
4 out of 5 stars review

Great headphones with long battery

These headphones sound great and stay in my ear. I had to switch to the big earfins, and the small eartips. The battery life lasts a while. I have two issues with these headphones. The first is the case takes a while to turn off, and thus the battery in the case always depletes pretty fast. I wish the app was able to turn off the case for these. The second is there is no find my headphone option. As these are truly wireless headphones, I wish they had this feature, as a ton of headphones have this feature.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Oct 7, 2020
Nancye32
5 out of 5 stars review

This Is One Kool Device

[This review was collected as part of a promotion.] This device has blown me away with the actual quality,sound,easy to use menu. when installing the sony app on your phone theres options you can choose for your theres noise canceling,play back and forward button and so much more I preferably like the noise canceling option I have a very loud and active house . I have successfully completed the water test and the buds passed. I love this device so much that I cant put it down and only when its charged .

Review from The Insiders
Helpful?58BYGX03ZG1X13636265326
Oct 7, 2020
alex185
5 out of 5 stars review

Amazing Sound Quality and Bass

[This review was collected as part of a promotion.] I have been very skeptical about about buying Bluetooth headphones because I always thought that wired ones just sound better. I finally decided to try a pair of Sony WF-SP800N. What was I waiting for?! These headphones have very impressive sound, and I was blown away by the bass. The sound quality was much higher than I anticipated, and these are my new go to headphones for traveling to and from work because of the high quality sound canceling. One of my favorite parts is how easily and quickly the connect to my phone or computer once I turn on Bluetooth and take them out of the case. The battery life is also very impressive. They last me the full day without having to charge them. Which is good, since they are so comfortable to wear, they get used a lot. They have also replaced my wired headphones for conference calls since the microphone picks up my voice perfectly and eliminates background noise. I highly recommend these if you are looking for a high quality, versatile, pair of Bluetooth headphones.

Review from The Insiders
Helpful?58BYGX03ZG1X13636265326
Sep 14, 2020
Lbsnowman
5 out of 5 stars review

A real winner

[This review was collected as part of a promotion.] I found these headphones were a real winner when it came to connecting with my Phone which are used daily for work at home as well as gym time on my runs. I currently on a Samsung phone and had no problem immediately connecting these via Bluetooth. The sound quality is really amazing. These block out any background noise and amplify what the other person is saying on the phone call. I also enjoy listening to music with these when I am doing my workouts, they never fall or slip from my ear and I am confident in running with them. I have not had any issues with them disconnecting from my device But I do however wish that the batteries lasted longer. I typically have to charge them every 2 days for a full work day and 2 gym sessions worth a battery. I really like these headphones and definitely recommend them to anybody looking for something that transitions from work to workout.

Review from The Insiders
Helpful?58BYGX03ZG1X13636265326
Jul 29, 2020
ottza2012
3 out of 5 stars review

Overall Happy but with a Qualifier

Overall, I have been really happy with the sound quality of the earbuds... when they stay connected. I have always had Bose products and went out on a limb to try Sony after seeing glowing reviewer commentary before release. My wife got me these for father's days and I appreciate the gift, but I often find these frustrating to use when just walking in my neighborhood. When sitting at home, the connection is often fine, but while walking the is often Bluetooth issues causing the left or right earbud to desync or periodically disconnect. This is often accompanied by a squelching noise. This makes listening to podcasts or music inconvenient and unenjoyable. I bought these for travel (I do around 35+ weeks a year on the road) and now I am worried how they will hold up when I am walking through an airport. As one last note, I wish you could listen on just the right earbud...

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Sep 16, 2020
Krypton2
5 out of 5 stars review

Sony has reached the sound perfection limits

Earphones have been getting closer and closer to the realm of perfection for the last two years. Sony has lead that charge with its headphone and earphone lineup. The earphones more than any other have dominated in my opinon with its wf lineup. With the latest wf-sp800n earphone they perfect a prior design that only needed little tweaks in their wf-1000 earphones. Sony added water resistant, made them fit and stay even during workouts, and finally they pulled back just enough on the ANC to allow it to be effective still but allow even more insturment separation with means now that they are now perfect(as long as you use the right tip..dont use the tips that are too tight inside your ear. Yes it creates more bass but it will become bloated and it might make your head hurt do to the pressure it might make). So with perfection comes sadness. Now there is nothing more to add or subtracted to make earphones sound better anymore. We finally have the absolute limits reached without the law of diminishing returns. While this makes me happy to have, its a little like seeing your movie series finally come to an end. It was great and it will go down as one of the best ever but you sad that there not be another. I'm sure sony will produce something after this but I have no hope that it will be any better in sound.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Jun 30, 2020
Mdubb44
3 out of 5 stars review

Great but headphones keep disconnecting!!

First let me say I got these for Father's day and I have been testing them for a week. At first I loved them while sitting down listening to music. The buds produce nice bass and decent mids. One issue I have is that they are not very loud and the noise cancellation is decent at best. But the major issue I have is the music keeps dropping in and out! This problem mostly happens when I am jogging, but it recently started happening more frequently. Also I wish Sony would have included a lock feature on the touch controls or the ability to change the sensitivity in the touch controls. Anytime I wear an hoodie it bumps against the buds and changes the track or activates the Google assistant. Overall these buds have potential to be great a little two big but great battery life. Hopefully I can figure out what is going on with the loss of sound.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326