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Customer reviews for Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones for
Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones
4.1 out of 5 stars
stars
786 ratings771 reviews
  1. 5 stars66% (519)
  2. 4 stars10% (77)
  3. 3 stars8% (59)
  4. 2 stars6% (48)
  5. 1 star11% (83)

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Showing 231-240 of 771 reviews
Oct 1, 2020
Stanfordgirl
5 out of 5 stars review

Excellent earbuds

[This review was collected as part of a promotion.] I was very impressed with these earbuds. I have used various earbuds in the past and these beat them handily. They cancel outside noise and stay put through my workouts. They are extremely comfortable - i almost forget they are in my ears. Battery life is quite long.

Review from The Insiders
Helpful?58BYGX03ZG1X13636265326
Jun 20, 2020
Mar18
3 out of 5 stars review

Dissatisfied with the comfort

The ear wings hurt my ears and the ear tips also get uncomfortable too. I can't get a good seal because the ear tips are not big enough, I wish you guys had bigger sizes of ear tips and maybe foam ear tips. Also I can't use the right earbud individually but it says that you can use both earbuds individually, so I'm guessing my are defective. In conclusion, not comfortable and faulty right bud. I'm very disappointed and I'm going to return them.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Jan 6, 2026
Zamenia
2 out of 5 stars review

Why would you do this.

I got these headphones for Christmas, and I'm extremely disappointed. The sound quality is good. The Battery life is great. The noise cancelling is superb. However, my biggest gripe is also it's biggest weakness. The touch controls. What the hell is that? My 70 dollar Raycons which I bought 3 years ago, have dedicated buttons for volume control and song skipping. I'm in a situation where I cannot access my phone for volume control, so I have to rely on the headphones to adjust the volume quickly. To go from max volume to the lowest with this stupid touch sensor takes about 10 entire seconds. Not only that, but I can't sleep with these due to the sensor. Putting it against anything makes it freakout and start doing random stuff. These are pretty good sounding headphones, but I would never try to use them in public due to how much this touch panel is either unresponsive, slow, or just generally clunky.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Oct 7, 2020
alex185
5 out of 5 stars review

Amazing Sound Quality and Bass

[This review was collected as part of a promotion.] I have been very skeptical about about buying Bluetooth headphones because I always thought that wired ones just sound better. I finally decided to try a pair of Sony WF-SP800N. What was I waiting for?! These headphones have very impressive sound, and I was blown away by the bass. The sound quality was much higher than I anticipated, and these are my new go to headphones for traveling to and from work because of the high quality sound canceling. One of my favorite parts is how easily and quickly the connect to my phone or computer once I turn on Bluetooth and take them out of the case. The battery life is also very impressive. They last me the full day without having to charge them. Which is good, since they are so comfortable to wear, they get used a lot. They have also replaced my wired headphones for conference calls since the microphone picks up my voice perfectly and eliminates background noise. I highly recommend these if you are looking for a high quality, versatile, pair of Bluetooth headphones.

Review from The Insiders
Helpful?58BYGX03ZG1X13636265326
Sep 14, 2020
Lbsnowman
5 out of 5 stars review

A real winner

[This review was collected as part of a promotion.] I found these headphones were a real winner when it came to connecting with my Phone which are used daily for work at home as well as gym time on my runs. I currently on a Samsung phone and had no problem immediately connecting these via Bluetooth. The sound quality is really amazing. These block out any background noise and amplify what the other person is saying on the phone call. I also enjoy listening to music with these when I am doing my workouts, they never fall or slip from my ear and I am confident in running with them. I have not had any issues with them disconnecting from my device But I do however wish that the batteries lasted longer. I typically have to charge them every 2 days for a full work day and 2 gym sessions worth a battery. I really like these headphones and definitely recommend them to anybody looking for something that transitions from work to workout.

Review from The Insiders
Helpful?58BYGX03ZG1X13636265326
Aug 13, 2020
moderately happy customer
4 out of 5 stars review

Good sound, suboptimal comfort for me personally.

The sound quality is undeniably good. I've not had the same connection issues as some other reviewers on this site. I'll frame my only (minor) issue as a question: Does Sony have smaller rubber "arcs" for sale? I'm referring to the rubber piece that's supposed to give the earbuds support within your ear. The WF-SP800N comes with Medium and Large sizes. Is there any way to acquire a Small version of this piece?

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Sep 16, 2020
Krypton2
5 out of 5 stars review

Sony has reached the sound perfection limits

Earphones have been getting closer and closer to the realm of perfection for the last two years. Sony has lead that charge with its headphone and earphone lineup. The earphones more than any other have dominated in my opinon with its wf lineup. With the latest wf-sp800n earphone they perfect a prior design that only needed little tweaks in their wf-1000 earphones. Sony added water resistant, made them fit and stay even during workouts, and finally they pulled back just enough on the ANC to allow it to be effective still but allow even more insturment separation with means now that they are now perfect(as long as you use the right tip..dont use the tips that are too tight inside your ear. Yes it creates more bass but it will become bloated and it might make your head hurt do to the pressure it might make). So with perfection comes sadness. Now there is nothing more to add or subtracted to make earphones sound better anymore. We finally have the absolute limits reached without the law of diminishing returns. While this makes me happy to have, its a little like seeing your movie series finally come to an end. It was great and it will go down as one of the best ever but you sad that there not be another. I'm sure sony will produce something after this but I have no hope that it will be any better in sound.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Mar 2, 2026
Johnathan Kyle Doe
4 out of 5 stars review

Amazing headphones with very few downsides

I've had these headphones for about a year now and I absolutely love them. HOWEVER there were a couple of nit-picky things that kept them from getting a full 5 stars. First the pros: These are by far the most comfortable over-the-ear headphones I've ever owned. I wear these all day 5 days a week while in the office, and can honestly say I have no issues by the end of an 8 hour work day. The charge is great as well! So long as I remember to charge them after work, they'll last the entire day even with the noise cancelling on (and when I don't there's still like half a days worth of charge somehow). And when you run out of battery, they charge super quickly so you're not waiting for hours waiting on them. The sound quality is also a huge pro for these headphones. You might be able to find some better sounding headphones elsewhere, but these are absolutely the best you'll get at this price point. Very clear audio and the app allows you to edit the equalizer in whatever way you want. They aren't too heavy and I like the touchless controls on the side Cons You can't use the headphones and charge them at the same time. When in the "wired" mode, you can't use the touchless controls at all. You will have to use your device for all controls The Ambient Sound control button just cycles through the different options. I would have liked for it to be able to momentarily activate "Ambient Sound" by holding the button instead of activating the auto equalizer. There have been a lot of times when I'm wearing them that I'll get asked something, so I have to pause the music, then activate the Ambient Sound, ask "What?", then click the ambient sound button to Noise Canceling, then play the music again. It would be nice just to hold the Ambient Sound Control button, and it pause the music while activating Ambient Sound automatically. I get I could just get around that by taking them off, but it's the principle of the thing! I think I've used the "Auto Equalizer" thing maybe once and that was when I first bought them and didn't know what it did.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
Sep 24, 2020
jennifer9244
4 out of 5 stars review

Good quality and great fit

[This review was collected as part of a promotion.] I was super excited to purchase these because of the sporty look and waterproof features. These turned out to be much better than I'd thought! The fit is perfect for ppl who don't like traditional buds that tend to slip out. Love how they're waterproof so I can use on my runs while sweating. Battery life is very good. For one hour runs, I've been able to use it 5-6 times before recharging. The only thing is the sound quality isn't as clear as in-ear buds, but still really good compared to other brands. I received this at a discounted price in exchange for my honest opinion.

Review from The Insiders
Helpful?58BYGX03ZG1X13636265326
Oct 1, 2020
Babygirl23ch
5 out of 5 stars review

There Amazing

[This review was collected as part of a promotion.] They are amazing I love the sound and everything it all there i would recommend these to anybody that looking for good sounds headphones the battery last longer . The sound is amazing blackout sounds they fit amazing you can keep noise out it has a mic for Phone Call and they have Alexa Voice Control, I have used the Alexa commands to call or to find songs sound quality is amazing it blocks out every noise and when people try talking to you. There nothing different headphones there's nothing like these kind of headphones the best headphones i have ever I have gotten

Review from The Insiders
Helpful?58BYGX03ZG1X13636265326