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Customer reviews for Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones for
Sony WH1000XM4 Noise-Cancelling Over-the-Ear Wireless Bluetooth Headphones
4.2 out of 5 stars
stars780 ratings765 reviews
  1. 5 stars66% (515)
  2. 4 stars10% (77)
  3. 3 stars8% (59)
  4. 2 stars6% (48)
  5. 1 star10% (81)

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Showing 131-140 of 765 reviews
Dec 9, 2024
ShinyMunki
5 out of 5 stars review

Verified Purchase

Thank you

I needed noise canceling headphones to work at my noisy hub that would block out traffic noise but still allow me to hear if I needed to. But that wasn't the biggest hurdle in shopping, they also had to fit my head for long term wear. This was literally The Only Brand that hit all the marks! And while the need for sound to be great was lower on the list of necessities, these deliver excellent audio. Long battery life, great packaging for safe storage, and I've worn them for hours at a time with no headache or sore scalp or sweaty ears. They were a gift so price point wasn't an issue, but so far I feel they're worth every dime. Hopefully they last.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi ShinyMunki, Awesome! We are so glad to hear that you are enjoying your new headphones! Thank you so much for choosing Sony! -Carl

Apr 13, 2022
autisticb
5 out of 5 stars review

Verified Purchase

Worth it

I was a little hesitant to spend so much on headphones, but they are totally worth it. I'm autistic and it's impossible to get anything done with the background noise my roommates make (constantly and very loud!). These have completely changed my ability to work. I am so focused and not nearly so agitated. They are worth the money for sure.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi autisticb, You made the right choice! We're thrilled that you found the perfect headphones for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph

May 5, 2025
WalmartCustomer
5 out of 5 stars review

Verified Purchase

I rated this 5 stars because it was exactly what I was looking for and more.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hi WalmartCustomer,<br />Thank you for taking the time to share your feedback! We appreciate your kind words about the WH1000XM4. It’s wonderful to hear that the product has fulfilled your requirements and provided you with a great experience. <br /><br />Thanks for choosing Sony!<br />Best regards,<br />Stephanie

Jun 13, 2025
KashD
5 out of 5 stars review

Verified Purchase

Amazing Headphones

Every aspect of the headphones are amazing and are totally worth the price.

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Customer Support

Hi KashD, Thank you so much for your thoughtful review! We are truly wonderful to know that you find every aspect of the WH-1000XM4 headphones amazing and worth the price. Your feedback means a lot to us. These headphones feature advanced noise cancellation technology, allowing you to immerse yourself in your music without distractions. Additionally, their long battery life ensures you can enjoy your favorite audio for hours on end. Thank you for choosing Sony! Best regards, Estefany

May 3, 2025
Elizabeth
5 out of 5 stars review

Verified Purchase

Perfect for watching tv at night when my husband is in bed. Very comfortable

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Apr 1, 2025
Teffymarmol
1 out of 5 stars review

Verified Purchase

Bluetooth issues

The headphones keep disconnecting they are give to many issues

Review from sony.com
Helpful?58BYGX03ZG1X13636265326
reply from Sony North America Costumer Support

Hello Teffymarmol, We apologize for the issue you're facing with the XM4 Bluetooth connectivity. Please make sure that your headphones software is up to date. Also, remember to set the priority of the Bluetooth connection, you can check this link to know how to do it: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548871.html If the issue persist, feel free to reach out to us at socialsupport@am.sony.com, including your name, username, issue, model number, and telephone number. We'll be ready to help you. Regards, -Jenn

Apr 1, 2025
Armar
3 out of 5 stars review

Verified Purchase

In my opinion the heads are ok but I don’t really like the quality of the sound to be honest

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hi Armar,<br /><br />Thank you for sharing your opinion regarding the WH-1000XM4 headphones. We appreciate your feedback and are sorry to hear that you&#39;re not fully satisfied with the sound quality. <br /><br />To help resolve this, you might try adjusting the sound quality modes through the Sony | Sound Connect app. Opt. for the &#34;Priority on sound quality&#34; mode for the best audio experience. Additionally, ensuring your headphones have the latest firmware installed can also enhance performance. https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/software/00261613<br /><br />If you need more information, feel free to contact our support. Find their information here: https://us.esupport.sony.com/support/s/support-contact?language&#61;en_US&amp;category&#61;headphones<br /><br />Thanks for choosing Sony.<br />Stephanie

May 12, 2025
WalmartCustomer
5 out of 5 stars review

Verified Purchase

We had an issue with a prior pair of these headphones.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Apr 20, 2025
Daniela
5 out of 5 stars review

Verified Purchase

Awesome!!!!! Best headphones in the world man.

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
Apr 16, 2025
WalmartCustomer
5 out of 5 stars review

Verified Purchase

Great product Exactly what I was looking for

Review from walmart.com
Helpful?58BYGX03ZG1X13636265326
reply from SonyListens

Hello WalmartCustomer,<br /><br />Thank you for your fantastic feedback on our WH-1000XM4 headphones! We&#39;re thrilled to hear that they are exactly what you were looking for. We hope you continue to enjoy the exceptional sound quality and noise-cancellation features. Thank you for choosing Sony! We hope you thoroughly enjoy your new WH-1000XM5!<br /><br />Best regards,<br />-Fred