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Customer reviews for Generac 14kW Standby Generator with 200 Amp Automatic Transfer Switch for
Generac 14kW Standby Generator with 200 Amp Automatic Transfer Switch
4.8 out of 5 stars
stars3,103 ratings3,103 reviews
  1. 5 stars86% (2,680)
  2. 4 stars9% (281)
  3. 3 stars2% (74)
  4. 2 stars1% (17)
  5. 1 star2% (51)
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Showing 1,831-1,840 of 3,103 reviews
Apr 16, 2018
saltydog
4 out of 5 stars review

Generator review

Just had it installed today. Installation went very well, employees were prompt, professional, polite and very pleasant to work with. Explanation of overall features and how the generator works very detailed, yet easy to understand. Will be happy to provide further review after we have had the unit for 1 year.

Review from generac.com
Helpful?5DKNQHNKYWR113633515573
Jan 25, 2024
Shellye48
5 out of 5 stars review

Great product, installation & service!

Kudos to Stuller Power Solutions in Hendersonville, NC from start to finish, who I was referred to by a friend & fellow customer. Brian Stuller, the owner came to our home to assess our specific needs, followed by his excellent install team Jeremy & Austin with the final set up/operation by highly experienced Mike who took the time to educate in operation. Highly recommend!

Review from generac.com
Helpful?5DKNQHNKYWR113633515573
May 15, 2023
Happy48
5 out of 5 stars review

Best for the money

We have not had a power outage since the generator was installed but we are no longer worried about the sump pumps not working and allowing the basement to flood.. (again). I am happy with the installation prossess and the people involved in it. Also happy with the appearance of the unit. All in all very pleased with this purchase.

Review from generac.com
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Oct 2, 2018
betty501
5 out of 5 stars review

can't wait for the next storm !

we had already ordered our Generac before Florrence hit but the delivery was delayed . now we are set up and ready for whatever mother nature has in store . the unit is attractive ,runs quietly and the test was simple and very impressive. our representative was very patient and thorough going over our use instructions. we are confident it will be easy to use and he will be there for any questions or concerns we may have. ours is a 22kw/999 guard-no t/sw al

Review from generac.com
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Oct 27, 2020
ZacharyLouisiana
5 out of 5 stars review

Zachary, LA

Out generator was installed while we were experiencing 2 hurricanes! We were blessed to not be without power and have not used our generator as of yet, but there is another hurricane set to make landfall within the next few hours so we are happy to be set up and ready.

Review from generac.com
Helpful?5DKNQHNKYWR113633515573
Jul 9, 2022
JGalt22
3 out of 5 stars review

First time power went out, it ran for 2 minutes then quit

My 22kW Generac generator was installed by the Generac Authorized Dealer that I found on this website in September 2021. On May 5, 2022 the power went out for the first time. In about a minute my generator kicked on and I was reassured about my $18,000 investment for my family's piece of mind. That piece of mind lasted about 2 minutes until the generator suddenly shut down and I got a "E2098 Stopped Alarm wiring Error" and generator required service to correct. Until July 9, 2022, I assumed correcting this error was covered under the touted limited warranty since the unit was only 8 months old at the time...but I just got a bill, from the same Generac Authorized Dealer who installed this, to fix an error after TWO minutes of providing promised protection (thats what prompted me to write this review) Now, after ~10 months in use, and this product failing the only time I depended on it...I question it's ability to provide reliable back up power for any portion of my home. Finally, my generator arrived without the Wi-Fi, thus I can't use the phone app that looked so cool in the commercials. My dealer assured me that once my generator was fully installed and registered, Generac would ship the Wi-Fi to the installation address...10 months later no Wi-Fi, just another broken promise. P.S. I just read the T&C and they can refuse to post any review they want, so really curious if my honest review makes it here.

Review from generac.com
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May 21, 2021
Lester
4 out of 5 stars review

Nice unit in appearance and features, except....

Very pleased in the purchase and installation process with my Generac dealer. Their experienced crew were very courteous and skilled. Installation looks great. Wife & I had trouble setting up the WI-fi. Got the generator set up, but all kinds of issues with the app. She finally called the dealer and spoke with a company rep. who stated that customers have issues with that app, and it was stated that when you can successfully install it, you cannot control the generator with the app, plus there is an annual subscription fee. We are declining, and believe the Generac app to be of no value to us.Still satisfied with our investment in our Generac however.

Review from generac.com
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Jun 23, 2021
Bilmar
5 out of 5 stars review

Excellent Job!

We have had quite a few long power outages in the last ten years, and when my husband was put on a CPAP machine, we realized we needed a generator. Mark, of M.F.Electric, L.L.C. did an outstanding job with the installation of our generator. It was a complicated installation because the gas line had to go through the house, due to town regulations. Mark was punctual, got the job done quickly and in the time frame he promised. When we got our inspections, the building inspector commented that he had done a good job. In the world of contractors, this counts as a home run! I am actually looking forward to the next power outage.

Review from generac.com
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Feb 11, 2022
GDM
5 out of 5 stars review

Tested to operate all Electrical Lights and Appliances

We have a Large Home with two Geothermal Furnaces, 3 Floors with multiple bathrooms and kitchens. Testing showed we would be able to turn all lights, run furnaces, well and necessary appliances during a power outage. It was hooked to the whole house, but of course we would not run all appliances at the same time during a storm. The peace of mind is very reassuring if we do have a power outage for an extended period of time.

Review from generac.com
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Nov 10, 2017
DesertDad
5 out of 5 stars review

Peace of Mind

How do you spell peace of mind? How about G-e-n-e-r-a-c. We installed the 22kw model a couple months ago, and I rest easy, knowing my generator is standing by in the event of a power emergency. Each week the unit fires up for about five minutes in test mode, reminding me it's ready to go. We installed the generator as part of a swimming pool project, so the unit sits nicely among the rest of the pool equipment - compact and out of the way. I can't imagine owning a home without a backup generator, especially with our aging grid system and the looming threat of cyber attacks.

Review from generac.com
Helpful?5DKNQHNKYWR113633515573