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Generac 14kW Standby Generator with 200 Amp Automatic Transfer Switch

The two guys were very professional and gave me all the information that we need. Thank you.

Great features

generac.com

Great service from the Generx team. They did a great job and explained everything quiet well

Great product

Excellent purchase, I have friends who want the same one. Excellent service from my dealer.

Excellent service

Generator arrived with no visional signs of damage from shipping company. Uncrated and found the front cover was damaged from assembly... not shipping.  Un-skidded generator and found manuals and engine oil missing.  Called Generac customer service and requested replacement cover, manuals, and engine oil.  Waited one week and heard nothing from Generac.  Call again requesting update and was told request has been placed by no update on whether Generac would replace cover or manuals.  Engine oil was a solid NO.  Will not ship oil, will have to purchase from local distributor at my cost.  It's now been over 2-weeks with no response from Generac; however, I received a package in the mail with the manuals.  Called again about the damaged front cover and this time requested to speak with a manager of customer service.  Was asked to send photos of damage for their inspection and review. Just received today 11.30.2023 that request was granted a new cover will be shipped.

Generac Customer Service

I live in an area where our power goes out at least once a month. To know that we do not have to worry about that anymore is awesome. The installer we had that was qualified to install by Generac was very knowledgeable and informative. He let us know what he was doing throughout the entire insolation process. After the install he went over everything very thurally and insured us that if we need anything to call him! Great job Generac!

Piece of mind/ installer

Customer reviews for Generac 14kW Standby Generator with 200 Amp Automatic Transfer Switch