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Generac 14kW Standby Generator with 200 Amp Automatic Transfer Switch

Extremely pleased with purchase. Well worth the $$$$.
Wish i did it years ago

Easy installation. Quiet and cost effective

generac.com

An easy install, a very reliable product.  This is my second generator and Im confident in Generac

Reliable product

M& D Electric is great. They do great work and care a great deal about safety.

We now have peace of mind when the power goes out

Customer service was good. Installation process was smooth.0

Excellent product and good service

Great Product Dolphin Electric did a great job Professional all the way

Great product installation was excellent Dolphin Electric was excellent

I never have to worry again when the power goes out

Dependable and great features

the generator so far is working well. we have only had it exercise so far no call for back up yet.

looking forward to the security of home backup power

The two guys were very professional and gave me all the information that we need. Thank you.

Great features

Nice Unit Easy Program , Works Well Powers Whole House

great product

Ken, Al, Butch were fantastic to work with. I highly recommend Virtual Repair, Greenwood Lake NY

Service and Friendliness A+

Generator arrived with no visional signs of damage from shipping company. Uncrated and found the front cover was damaged from assembly... not shipping.  Un-skidded generator and found manuals and engine oil missing.  Called Generac customer service and requested replacement cover, manuals, and engine oil.  Waited one week and heard nothing from Generac.  Call again requesting update and was told request has been placed by no update on whether Generac would replace cover or manuals.  Engine oil was a solid NO.  Will not ship oil, will have to purchase from local distributor at my cost.  It's now been over 2-weeks with no response from Generac; however, I received a package in the mail with the manuals.  Called again about the damaged front cover and this time requested to speak with a manager of customer service.  Was asked to send photos of damage for their inspection and review. Just received today 11.30.2023 that request was granted a new cover will be shipped.

Generac Customer Service

Bought this generator about 6 weeks ago.  The install was completed without any issues or concerns.  Final connection was completed after gas company upgraded the meter.  We had a power outage about 2 weeks after the install and never noticed the power going out.  The generator started so fast there was never a flicker of the lights.

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