The guys from Generac were amazing. From the installation right to them showing me how the unit works. They even showed me what to look for so i can troubleshoot by myself in case of an emergency when it really matters. The noise deadening insulation on the unit is unbelievable. It is a loud as a lawn mower. I was able to have conversation standing next to it. When it was on line and running, i put everything on in the house including my AC unit. Had no problem keeping the power on without a flicker.

There are several questionable installers but once I found a Pro, they were great. Wifi receiver is much too weak and will not stay connected. This 14kw replaced an older 13kw and we know we will be ready for any outage. I have been unable to get the 7 or 10 year warranty promised but not giving up, thank you.

Just got our system installed after waiting several months to get. thanks to covid and factory issues. but great install and nice guys who did the work and went over how it works. been needing this for 30 years and finally could get one now no worries if power goes out. would tell people to save save to get one

Why did I pick a Generac Standby Natural Gas generator? There are many reasons. First, I purchased my first 15 KW Generator Standby Generator, Model 04760, in 2005. It has been through many power outages over the years and has come on overtime. Secondly, this year with Hurricane Irma, we lost power for over 60 hours and my Generac Generator worked continually with no problems. I had AC, lights, refrigerator, stove and everything else while most of my street did not. Could not ask for a more reliable unit. Thirdly, having Natural Gas to the generator provides the needed fuel without refilling anything tank. Fourth, the Automatic Transfer Switch worked just like it was design to do. This is some of the reasons, I had a new Generac 22 KW generator installed this past week. It quieter when running and Exercise Timer provides the necessary exercise of the generator on a week cycle. This is great for the unit living near the beach. Also, the new Hurricane pad is great for us that live in Florida. Could say more for the wonderful Generac Standby Generator. John Hilliard

We recently had the Generac 22kw installed. We are very pleased with the looks and quality of the Generac. We did shop around and felt it was the best product available. We also liked that we were able to buy the optional Generac pad, made especially for the the Generac, to keep it level. It runs very quiet considering it is an engine. We like that it starts up once a week to keep it in good running condition. With a member of the household having health issues it is wonderful not to have to worry about not having power. The installers were great and we like being on the e-mail list for more information. We referred the Generac to a friend and they also purchased one.

Mike the gas man was especially helpful and I was told by the Smyrna Inspector that the gas work was really superb. Mike came out on 2 separate times after installation to show me how the unit worked. I really appreciate his hard work and dedication. Thanks again Mike for a job well done.

they came to my house no problem no crap just a perfect job all the way around. they came on time cleaned after them self's and were gone in 5.5 hours the city inspector said the electric was some of the best he has ever seen.from the saleman to the job 100 stars.

Bought this generator a few years ago and have done annual service. It has failed all three times it was needed. Local dealer has looked at it, but doesn’t have a clue. Do not buy this product, it will let you down when you need it!!! Generac will just send you to a dealer, no ownership. Expensive product, completely useless!!

I am very happy with the installation labor used . Explained operation and expectations. Happy with operation of generator. It can handle whole house with 5 ton and 3 ton ac unit. Its a spend of money, but I'm happy with everything. Paid for extra 5 year warranty. Its a machine it will break down. The installers will be notified of improper operation immediately.

The installation process went without a hitch. Completely a one step process of selecting a Contractor for the entire job. I bought the full system plus propane tank and it was all installed in one morning with no problems including trenching for the gas line of 90 feet. The system started right up and they instructed me on the use of the system very clearly. The simplicity was astounding and the features of surge protection and load dropping and addition fully automatic. I was impressed. Never in my 80 years have I seen such an install of this complexity go so smoothly.