Love the features offered. Mobile link gives me alerts that are important to me. Love the ability to check propane tank levels as well will be adding this feature next. Runs our whole house no issues at all. Noise level is about the same at a portable generator but when power is out noise isn't my main concern. Self test runs on quiet mode which is at a lower rpm and provides a quieter test and also conserves my propane. Top notch machine takes care of everything it self minus maintenance which is easy to do. I would definitely recommend this generator.

I couldn’t live without one of these to back up my house. They are amazing! If you are looking for a generator I can’t recommend these enough! This is my second home purchasing a generator. When there’s a storm these make you rest at ease that you’ll not starve or freeze to death! If you’re a home owner they are a must! Please consider them!

I had an electrician install this generator brand new out of the box. It started right up and worked fine, however we couldn't get the Wifi module to work. I called Mobilelink and we couldn't figure it out, so I had to have a service tech come out to trouble shoot. Turns out the wifi module wasn't even plugged in. So we plugged it in, connect to the internet and did a software update that ultimately fried the control unit, so now the generator won't even start. The control unit is now on order and am waiting with a very expensive giant paperweight sitting in my yard. To make matters worse, there is currently a heat wave with rolling power outages and my generator is just sitting there doing nothing except burning a hole in my pocket.

After experiencing our first Florida hurricane season last year, and losing electricity for 3 days, while watching my neighbors enjoying their new Generac Guardian generators, I decided to order and have my own Generac installed. I love the thought of the security and comfort I just invested in for my family.

I can't believe you sell a $4000 generator without the necessary 12V battery to make it work!! If, for safety reasons it couldn't be included in the crate, you could have provided a coupon for one at a store of your choice. This is ridicules'. I pour a slab, have the 800# unit set on the slab, have electrician link it to house and breaker boxes, go to set it up and discover I need a battery. Just can't believe this. Oh, and don't get me started on how you have a zillion different power supply boxes, most of which don't have a necessary cut-off switch included.

We have just had the generator installed so I am not able at this time to speak as to the dependable service of the generator. However I was most impressed with the service personnel at Platinum Electrical who installed the generator. They made the installation process a very comfortable one.Both my wife and I were grateful for the professionalism they displayed. They answered all our questions and confirmed in our minds that the purchase of the generator was the right decision.

The whole house generator is such an amazing piece of mind for our whole family!!! Last winter storm we were displaced for 6 days and lost everything in both refrigerators and freezers not to mention the stress of being out of our house for so long. To now have a generator to do all of the work for us with minimal upkeep is such a relief for us!!

This is my second Generac. My first was in the Northeast and was a 20KW, but in Florida I upgraded to the 22KW due to large A/C requirement. The generator is surprisingly quiet. I only know its running because it sends me a text! This is a great feature because even when I travel I now know if my house lost power. I compared price and features to the biggest competitor and the Generac was 20% cheaper both in the Northeast and in Florida. The unit also looks great and my neighbors said they had to go outside after a power outage to know it was running because its so quiet.

We had our Generac 22kw generator installed on Monday August 29, 2016. Hurricane Hermine hit the Florida coast on September 2, 2016. We lost power for 56 hours and the generator performed perfectly. Turned on when it was supposed to, turned off when it was supposed to. We did not miss a beat. Powered the whole house, AC, well pump, electric stove and microwave. We shut it down once to check oil level, full and clean. I would suggest anyone living in a hurricane prone area, particularly in rural areas, to invest in a whole home generator. As I write this there are still thousands without power 4 days after the storm. As long as you have fuel, you have power.

We live in NW Florida and are big fans of Generac. We recently replaced a 25 year old Generac 20KW system with a brand new 24KW Guardian Series. Wow the technology has come a long way. I remember us riding out Hurricane Ivan in 2004 (winds exceeding 150+ mph) We had whole house power throughout the storm. Afterwards, our neighborhood was without power for over 3 weeks, but not at our house. Thank you Generac!