Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Shark Rotator Pet Pro Lift-Away ADV Upright Vacuum with DuoClean PowerFins HairPro and Odor Neutralizer Technology for
Shark Rotator Pet Pro Lift-Away ADV Upright Vacuum with DuoClean PowerFins HairPro and Odor Neutralizer Technology
4.6 out of 5 stars
stars
876 ratings391 reviews
  1. 5 stars78% (685)
  2. 4 stars12% (108)
  3. 3 stars3% (27)
  4. 2 stars2% (20)
  5. 1 star4% (36)

Member photos

Sort by |
Showing 61-70 of 391 reviews
Dec 24, 2023
Strictor
5 out of 5 stars review

Verified Purchase

A Pleasure to Navigate

I've had many vacuum brands and types over the years, but this is my favorite. It is very maneuverable and moves easily over carpet and solid floors. It has plenty of attachments, and the attachment tube is very pliable unlike others I've had. This Shark almost makes vacuuming fun.

Helpful?5AB4L62W098W13632005910
Aug 15, 2024
Debbie
5 out of 5 stars review

Verified Purchase

Love it!

My hubby purchased the Shark Rotator vacuum to replace our old Dyson vacuum. I'm impressed with the suction power of the Shark vacuum and it will literally roll away on its own if I forget to turn it off while the vacuum is idle. This vacuum is lightweight, maneuvers smoothy across the carpet, comes with accessories, and the canister was easy to empty. We're very happy with this purchase!

Helpful?5AB4L62W098W13632005910
Feb 20, 2024
ak
1 out of 5 stars review

Worst Vacuum Ever

I bought this to replace my older Shark. This is the worst vacuum I have ever used. I would have to go over the same area a minimum of 3 times and it still did not pick up everything. I don't know why it is marketed as a pet vacuum, I have 1 domestic short hair cat and this vacuum could not handle the small amount of hair my cat leaves behind. There is something different about the quality of this new Shark compared to my older one. I would like to give praise to the Walmart Customer Service at my store, zero hassle returning it.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hello,<br /><br />Thank you for taking the time to leave a review.<br /><br />We&#39;re so sorry to hear that you aren&#39;t happy with your Rotator. We will absolutely share your feedback with the relevant teams for consideration on future products. If there&#39;s anything we&#39;re able to help with, please don&#39;t hesitate to reach out to our team by phone at 1-855-427-5127.<br /><br />Kind regards, <br />Shark Clean

May 31, 2024
Dyson4LIfe
1 out of 5 stars review

CARPET FAIL

Bought a Shark becuase my co-worker raves about his. I'm very dissappointed in this vacuum. Does not work on Carpet at all. I tried 3-4 times over the course of a month just making sure I had the settings (like suction max and carpet selected) correct. Like another unsatisfied reviewer, it should NOT be marketed as a pet vacuum, and it definitely should not cost as much as it does. I should have just spent the extra money to buy another Dyson. PRO: Works fine on thin rugs/bare floors. I do wish it would auto assume floor type without having to press a manual switch. PRO: I do like the handle/rod better than my Dyson. PRO: It's akward to move around, but so was my Dyson at first. PRO: Dust cup is large CON: Carpet suction sucks. Just don't buy this vacuum if you have carpet. You will NOT be happy. Doesn't even seem like it works. My dust cup is near empty after a running over my carpeted ares (1 week in between with multiple shedding pets). I just vacuumed. I can visibly see hair, dirt, etc still on my thicker rug that I went over at least three times. CON: Attachment placement/holder seems odd. My attachments keeps falling off as I turn CON: the head is thicker than my Dyson, unable to get under the edges of various things, like my bookcase. This is a CON for me, but others may not care. It will require me to use my broom prior to the vacuum. CON: Cord is just slightly too short. Needs to be like another 6-12 inches longer. CON: It isn't smart enough to roll over it's own power cord, tries to suck it up. My cheap Bissell that is a vacuum/mop combo does better than this product.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hi Dyson4LIfe,Thank you for taking the time to share your detailed feedback on the Shark Rotator Upright Vacuum. We’re sorry to hear that this vacuum didn’t meet your expectations, particularly with its performance on carpets, and we completely understand your frustration, especially in a household with pets.We’re glad to hear you found some features like the handle design, large dust cup, and performance on hard floors to be positive. However, your concerns about carpet suction, attachment placement, and maneuverability are important to us. This vacuum is designed for versatility, but we understand that certain features like carpet cleaning power and ease of use are crucial for your cleaning needs.Your feedback about the cord length, attachment design, and vacuum head size has been noted and will be shared with our product team for consideration in future designs. We appreciate you giving Shark a try and sharing such thoughtful insights, as they help us improve and better meet our customers’ expectations.Thank you again for your honesty, and we hope to have the opportunity to help you in the future.Kind regards,Shark Clean

May 14, 2024
Nickname
2 out of 5 stars review

I was hoping

I bought this to replace my Shark NV752 Rotator Powered Life-Away True Pet. It's lighter and cheaper than my previous model. It hurts my hand to vacuum because the handle isn't comfortable. It has a high pitched whine to it when it runs that's pretty loud and hurts my ears. While it has an LED light on the base, it doesn't have one on the handle which I am really missing when I use the wand. The accessories were lacking. I've bought Shark for years, and I've liked their machines until buying this one. I would rather cut the long hair out of the roller on my old shark than have to give up comfort with the new one. I feel like I spent a lot of money on a cheap vac.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hi dear customer,Thank you for taking the time to share your detailed feedback on the Shark Rotator Vacuum. We truly appreciate your loyalty to Shark over the years, and we’re sorry to hear that this model hasn’t lived up to your expectations, especially compared to your previous Shark vacuum.We understand how important comfort and functionality are when choosing a vacuum, and we regret that the handle design, noise level, and lack of handle light have been a source of frustration. Your feedback about the accessories and overall performance is incredibly valuable, and we’ll make sure to share these insights with our design team as we continue to refine our products.We’d love the opportunity to assist you further, whether it’s offering troubleshooting tips for the noise issue or exploring options to make your experience more enjoyable. Please don’t hesitate to reach out to us at 1-855-427-5127.Your feedback is invaluable in helping us improve, and we hope to regain your confidence in Shark with future innovations.Kind regards,Shark Clean

Apr 12, 2024
Anne
5 out of 5 stars review

Verified Purchase

The deodorizer is the best if you have dogs.

I only had rechargeable vacuum and I did have the suction strength or the long term use. I saw this Shark on sale and decided to try it. It was easy to put together and operate. I love the deodorizer it’s a great scent. I have 4 dogs and this picks up all their hair. I’m very please with my purchase.

Helpful?5AB4L62W098W13632005910
May 19, 2025
Heavncentt
5 out of 5 stars review

BEST vacuum, so many useful features!

We previously had our last Shark vacuum for 10 years. We needed to replace it as the bottom roller no longer had fibers left to beat the carpet. This new model we bought is pretty identical to our other top of the line Shark, but with some added improvements. LOVE: the absolute ease of removing the wand/hand tool/pod/debris bin to empty. The new scent pod filter is a nice touch and smells very good and clean. The vacuum itself like other Sharks works superbly to vacuum both hard floors and carpet. This particular model is packaged for the bulk store and you get additional tools included. The headlight feature is very nice to use when vacuuming up dark areas like closets. Super happy with my purchase, looking forward to another 10 years of use.

Helpful?5AB4L62W098W13632005910
Jun 30, 2024
Bigfoot
1 out of 5 stars review

Bad on carpet and rugs.

I had a shark vacuum similar to this one and it was very good on carpet and rugs, but not so great on hard floors. This one is jus the opposite. It is better on hard floors and it really sucks on carpet and rugs. I have 4 bedrooms with carpet and 2 large area rugs. I used the new shark and then went over the same area with another vacuum and the shark had left a lot behind. I saw another review complaining about how this vacuum dosen't do well on carpet. If you have carpet and rugs you will need another vacuum for them.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hello,Thank you for taking the time to leave a review.We're so sorry to hear that you aren't happy with your Shark Rotator Pet Pro Lift-Away Upright-LA555. We will absolutely share your feedback with the relevant teams for consideration on future products.Kind regards,Shark Clean

Mar 4, 2024
Suzieq
5 out of 5 stars review

Verified Purchase

Quality surprised me

I just replaced my first purple shark vacuum and I have to say that I was afraid I would not like the newer ones because of some reviews I had read. Well, I am so glad I found and bought this one. I have used it for a month now and I have to say, I love it. I love it more than my original one. Thank you for a great product.

Helpful?5AB4L62W098W13632005910
Feb 14, 2025
SDMD
2 out of 5 stars review

Good but surprisingly fragile

The vacuum is light and easy to maneuver and does a very good job of cleaning, but after only its third use, the cord got sucked up into the cleaning head - the cleaning head cut right through the power cord all the way down to the wire. Thankfully because of the warranty Shark is replacing the unit, but I am very disappointed at how poorly crafted the cord is. I've never had this happen with any other brand of vacuum.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hello,Thank you for taking the time to leave a review for the Shark Rotator Pet Pro Lift-Away ADV Upright Vacuum.We're happy to read that the unit met your expectations, and that is performing well. We will absolutely share your feedback with our relevant teams for consideration on the design of the cord for future products as it will help us to not just upgrade our products, but also to provide to you the best replacement resolutions. Kind regards,Shark Clean