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Customer reviews for Shark Rotator Pet Pro Lift-Away ADV Upright Vacuum with DuoClean PowerFins HairPro and Odor Neutralizer Technology for
Shark Rotator Pet Pro Lift-Away ADV Upright Vacuum with DuoClean PowerFins HairPro and Odor Neutralizer Technology
4.6 out of 5 stars
stars
878 ratings393 reviews
  1. 5 stars78% (685)
  2. 4 stars12% (109)
  3. 3 stars3% (28)
  4. 2 stars2% (20)
  5. 1 star4% (36)

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Showing 51-60 of 393 reviews
Apr 12, 2024
Reviewer name: Anne
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The deodorizer is the best if you have dogs.

I only had rechargeable vacuum and I did have the suction strength or the long term use. I saw this Shark on sale and decided to try it. It was easy to put together and operate. I love the deodorizer it’s a great scent. I have 4 dogs and this picks up all their hair. I’m very please with my purchase.

Helpful?5AB4L62W098W13632005910
Aug 14, 2024
Reviewer name: N1224
1 out of 5 stars
1 out of 5 stars review

Don't buy this vacuum

Save your money. Do not buy this vacuum. We have a large dog who sheds. A vacuum billed as a Pet vacuum should be great, right? Not this one. From the very first use, it clogs and the main roller stops spinning. The clog is impossible to clear because it's at the ends of the roller, and Shark will not allow you to access this part of the machine. Even if you buy the specialty screwdriver head to remove the special screws they use to prevent your access. Because it still does not open up the roller. Not being able to remove and clean a vacuum roller is really poor on the part of Shark. I should have returned it immediately.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hello, We appreciate you taking the time to share your thoughts! We're really sorry to learn that you're experiencing issues with your Shark vacuum. We kindly encourage reaching out to our team at 1-855-427-5127; we're ready to help you and explore your warranty options. Kind regards,Shark Clean

Mar 3, 2024
Reviewer name: Tim H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Vacuum at a great price

Our thrid Shark Vacuum. This one picks up pet hair well. Loce the lift away feature. Its relatively quiet, but that is very subjective. Obly had for a few weeks but it does what we need it to do. Most of our home is tile with only about 300 sq ft of area rugs/runners. Like the dual rollers for pucking up items on the tile without throwing it around the room.

Helpful?5AB4L62W098W13632005910
Apr 27, 2024
Reviewer name: Jen
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not my favorite!

This sweeper was a decent price and we have purchased Shark sweepers in the past. It just seems made not as well. It is light and often tops over while sweeping. The other day it topped into my wall and chipped paint off. The cord is long but almost too long. It often gets in the way or run i er as I am sweeping. When emptying the container it leaves dust on the floor and the pad is dusty when the container is removed. Overall i would recommend a different sweeper.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hello Jen,Thank you for taking the time to leave a review.We're so sorry to hear that you aren't happy with your Shark Rotator. We will absolutely share your feedback with the relevant teams for consideration on future products.Kind regards,Shark Clean

Mar 4, 2024
Reviewer name: Suzieq
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality surprised me

I just replaced my first purple shark vacuum and I have to say that I was afraid I would not like the newer ones because of some reviews I had read. Well, I am so glad I found and bought this one. I have used it for a month now and I have to say, I love it. I love it more than my original one. Thank you for a great product.

Helpful?5AB4L62W098W13632005910
Feb 26, 2024
Reviewer name: Happicat
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Our Second Shark Vacuum

This Shark Rotator Pet Pro Lift Away is similar to our previous Shark vacuum. It is notably lighter than the older model. The power switch is not located on the handle. It is a red flip switch. The middle switch position is for bare floors and the all the way on position is for carpets. There is an additional switch on the handle for carpet choices. We chose this model because it has the front roller, plus the fin roller. It does a nice job picking up the kitty litter our cats throw out of the litter box. It is also getting a lot of dust and cat hair out of the carpet.

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Apr 30, 2024
Reviewer name: Debbiweb
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Shark rotator pet pro lift away

This vacuum has great suction and the upright mode glides so easily. I separated it to use it as a canister and the canister kept flopping around because the hose is short. If you use it in this mode you can’t set it down—you’ll need to carry it. I’m also not thrilled with the cord storage. It’s too low to the ground.

Helpful?5AB4L62W098W13632005910
May 31, 2024
Reviewer name: Dyson4LIfe
1 out of 5 stars
1 out of 5 stars review

CARPET FAIL

Bought a Shark becuase my co-worker raves about his. I'm very dissappointed in this vacuum. Does not work on Carpet at all. I tried 3-4 times over the course of a month just making sure I had the settings (like suction max and carpet selected) correct. Like another unsatisfied reviewer, it should NOT be marketed as a pet vacuum, and it definitely should not cost as much as it does. I should have just spent the extra money to buy another Dyson. PRO: Works fine on thin rugs/bare floors. I do wish it would auto assume floor type without having to press a manual switch. PRO: I do like the handle/rod better than my Dyson. PRO: It's akward to move around, but so was my Dyson at first. PRO: Dust cup is large CON: Carpet suction sucks. Just don't buy this vacuum if you have carpet. You will NOT be happy. Doesn't even seem like it works. My dust cup is near empty after a running over my carpeted ares (1 week in between with multiple shedding pets). I just vacuumed. I can visibly see hair, dirt, etc still on my thicker rug that I went over at least three times. CON: Attachment placement/holder seems odd. My attachments keeps falling off as I turn CON: the head is thicker than my Dyson, unable to get under the edges of various things, like my bookcase. This is a CON for me, but others may not care. It will require me to use my broom prior to the vacuum. CON: Cord is just slightly too short. Needs to be like another 6-12 inches longer. CON: It isn't smart enough to roll over it's own power cord, tries to suck it up. My cheap Bissell that is a vacuum/mop combo does better than this product.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hi Dyson4LIfe,Thank you for taking the time to share your detailed feedback on the Shark Rotator Upright Vacuum. We’re sorry to hear that this vacuum didn’t meet your expectations, particularly with its performance on carpets, and we completely understand your frustration, especially in a household with pets.We’re glad to hear you found some features like the handle design, large dust cup, and performance on hard floors to be positive. However, your concerns about carpet suction, attachment placement, and maneuverability are important to us. This vacuum is designed for versatility, but we understand that certain features like carpet cleaning power and ease of use are crucial for your cleaning needs.Your feedback about the cord length, attachment design, and vacuum head size has been noted and will be shared with our product team for consideration in future designs. We appreciate you giving Shark a try and sharing such thoughtful insights, as they help us improve and better meet our customers’ expectations.Thank you again for your honesty, and we hope to have the opportunity to help you in the future.Kind regards,Shark Clean

May 14, 2024
Reviewer name: Nickname
2 out of 5 stars
2 out of 5 stars review

I was hoping

I bought this to replace my Shark NV752 Rotator Powered Life-Away True Pet. It's lighter and cheaper than my previous model. It hurts my hand to vacuum because the handle isn't comfortable. It has a high pitched whine to it when it runs that's pretty loud and hurts my ears. While it has an LED light on the base, it doesn't have one on the handle which I am really missing when I use the wand. The accessories were lacking. I've bought Shark for years, and I've liked their machines until buying this one. I would rather cut the long hair out of the roller on my old shark than have to give up comfort with the new one. I feel like I spent a lot of money on a cheap vac.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hi dear customer,Thank you for taking the time to share your detailed feedback on the Shark Rotator Vacuum. We truly appreciate your loyalty to Shark over the years, and we’re sorry to hear that this model hasn’t lived up to your expectations, especially compared to your previous Shark vacuum.We understand how important comfort and functionality are when choosing a vacuum, and we regret that the handle design, noise level, and lack of handle light have been a source of frustration. Your feedback about the accessories and overall performance is incredibly valuable, and we’ll make sure to share these insights with our design team as we continue to refine our products.We’d love the opportunity to assist you further, whether it’s offering troubleshooting tips for the noise issue or exploring options to make your experience more enjoyable. Please don’t hesitate to reach out to us at 1-855-427-5127.Your feedback is invaluable in helping us improve, and we hope to regain your confidence in Shark with future innovations.Kind regards,Shark Clean

Apr 6, 2024
Reviewer name: Tarheel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great

Comparing to my Dyson which is over 15 the shark is lighter, easier to maneuver , love the light, and using the part that separates ! What I don’t like or I’m having difficulty adjusting is the cord always seems to get in my way. But overall I’m pleased

Helpful?5AB4L62W098W13632005910