CARPET FAIL
Bought a Shark becuase my co-worker raves about his. I'm very dissappointed in this vacuum. Does not work on Carpet at all. I tried 3-4 times over the course of a month just making sure I had the settings (like suction max and carpet selected) correct. Like another unsatisfied reviewer, it should NOT be marketed as a pet vacuum, and it definitely should not cost as much as it does. I should have just spent the extra money to buy another Dyson.
PRO: Works fine on thin rugs/bare floors. I do wish it would auto assume floor type without having to press a manual switch.
PRO: I do like the handle/rod better than my Dyson.
PRO: It's akward to move around, but so was my Dyson at first.
PRO: Dust cup is large
CON: Carpet suction sucks. Just don't buy this vacuum if you have carpet. You will NOT be happy. Doesn't even seem like it works. My dust cup is near empty after a running over my carpeted ares (1 week in between with multiple shedding pets). I just vacuumed. I can visibly see hair, dirt, etc still on my thicker rug that I went over at least three times.
CON: Attachment placement/holder seems odd. My attachments keeps falling off as I turn
CON: the head is thicker than my Dyson, unable to get under the edges of various things, like my bookcase. This is a CON for me, but others may not care. It will require me to use my broom prior to the vacuum.
CON: Cord is just slightly too short. Needs to be like another 6-12 inches longer.
CON: It isn't smart enough to roll over it's own power cord, tries to suck it up.
My cheap Bissell that is a vacuum/mop combo does better than this product.
reply from SharkNinja Product Expert
Hi Dyson4LIfe,Thank you for taking the time to share your detailed feedback on the Shark Rotator Upright Vacuum. We’re sorry to hear that this vacuum didn’t meet your expectations, particularly with its performance on carpets, and we completely understand your frustration, especially in a household with pets.We’re glad to hear you found some features like the handle design, large dust cup, and performance on hard floors to be positive. However, your concerns about carpet suction, attachment placement, and maneuverability are important to us. This vacuum is designed for versatility, but we understand that certain features like carpet cleaning power and ease of use are crucial for your cleaning needs.Your feedback about the cord length, attachment design, and vacuum head size has been noted and will be shared with our product team for consideration in future designs. We appreciate you giving Shark a try and sharing such thoughtful insights, as they help us improve and better meet our customers’ expectations.Thank you again for your honesty, and we hope to have the opportunity to help you in the future.Kind regards,Shark Clean