This vacuum works great and have been impressed with what it gets off our floors.. Was well worth the money spent and the tank holds a lot more than our previous vacuum.. Would recommend to anyone that have long haired double coated pets..

We have purchased and owned Shark Vacuum Cleaners for several years. Always great quality, reliable, solidly built. In short, just a great line of products until................... This unit just did not meet the grade. We purchased this unit yeasterday and compared it one to one with our now "soon" to be replaced Shark Rotator Professional. In a head to head matchup, the old vacuum outperformed the new one, hands down. Suction in the new unit is good, but actual performace was lackluster. Returning the unti today to continue our search for an adequate Shark replacement.

Bought a Shark becuase my co-worker raves about his. I'm very dissappointed in this vacuum. Does not work on Carpet at all. I tried 3-4 times over the course of a month just making sure I had the settings (like suction max and carpet selected) correct. Like another unsatisfied reviewer, it should NOT be marketed as a pet vacuum, and it definitely should not cost as much as it does. I should have just spent the extra money to buy another Dyson. PRO: Works fine on thin rugs/bare floors. I do wish it would auto assume floor type without having to press a manual switch. PRO: I do like the handle/rod better than my Dyson. PRO: It's akward to move around, but so was my Dyson at first. PRO: Dust cup is large CON: Carpet suction sucks. Just don't buy this vacuum if you have carpet. You will NOT be happy. Doesn't even seem like it works. My dust cup is near empty after a running over my carpeted ares (1 week in between with multiple shedding pets). I just vacuumed. I can visibly see hair, dirt, etc still on my thicker rug that I went over at least three times. CON: Attachment placement/holder seems odd. My attachments keeps falling off as I turn CON: the head is thicker than my Dyson, unable to get under the edges of various things, like my bookcase. This is a CON for me, but others may not care. It will require me to use my broom prior to the vacuum. CON: Cord is just slightly too short. Needs to be like another 6-12 inches longer. CON: It isn't smart enough to roll over it's own power cord, tries to suck it up. My cheap Bissell that is a vacuum/mop combo does better than this product.

I have always had shark vacumns and was excited about this. After having for several months, it doesn't suck things up correctly. Things always get stuck in the rubber. It just seems very cheaply made. It's also really hard to find replacement filters. The only nice thing is the light. I have only had it less than 6 months and already want to replace it.

THIS IS MY 4TH SHARK , I PURCHASED THIS ONE BECAUSE I was fed up with the previous one falling over on me . I mean every time I vacuumed with canister attached or not. The expandable HOSE that is attached to the handle and the vacuum is tooooo short. So I saw this one at Sam's and decided to give it a try, I have 2 Australian Shepherds and shedding season was soon upon us, I purchased it in March 2024. THIS ONE HAD THE SAME DANG CHEAP MADE HOSE THAT WHEN USING ANY ATTACHMENT IT WOULD PULL THE VACUUM OVER, USUALLY ON MY LEG OR FOOT, I did not return it because of the attachment for upholstery, it got the dog hairs off the velour like material of my couch and love seat . If you've had or have an Aussie you know about their shedding. PLUS I love sharks suction. Power. So yesterday I was vacuuming a chair with the upholstery attachment and it quit, vacuum still sucking but it wouldn't spin. SO , I JUST DECIDED TO VACUUM THE REST OF THE ROOM , THE SWITCH WAS ON CARPET , IT VACUUMED ABOUT 5 MINUTES AND THE ROLLER STOPPED WORKING. THE LIGHT THAT IS USUALLY GREEN WAS NOT ON AND NEITHER HAD IT TURNED RED! ( MEANS ITS CLOGGED ETC.) CLEANED BOTH ROLLERS, EMPTIED BIN, SHOOK OUT BOTH FILTERS, CHECKED ALL HOSES. NADA! BUT IT STILL HAS GREAT SUCTION, JUST WONT VACUUM MY CARPET. I TRIED TO FIND SOME TROUBLE SHOOTING ON THE Shark website, put in the model number LA 555, get back can not find that model #!!! WHAT? Your the company that made the darn thing. Put the other # in, nothing! I am at my last straw, I've had it a little over 3 months. ALSO, Why would a vacuum company make an electrical cord that if you just accidentally vacuum over it it shreds the core to the wires! Cheap cord. Its inevitable that sonetime over the years you will accidentally run over the electrical cord. I've never had this happen on my other 3 sharks. Now, it's 100○ outside and you can guess my Aussies dropping hair massively and I don't have Any vacuum. Very unhappy!

This Shark Rotator Pet Pro Lift Away is similar to our previous Shark vacuum. It is notably lighter than the older model. The power switch is not located on the handle. It is a red flip switch. The middle switch position is for bare floors and the all the way on position is for carpets. There is an additional switch on the handle for carpet choices. We chose this model because it has the front roller, plus the fin roller. It does a nice job picking up the kitty litter our cats throw out of the litter box. It is also getting a lot of dust and cat hair out of the carpet.

We previously had our last Shark vacuum for 10 years. We needed to replace it as the bottom roller no longer had fibers left to beat the carpet. This new model we bought is pretty identical to our other top of the line Shark, but with some added improvements. LOVE: the absolute ease of removing the wand/hand tool/pod/debris bin to empty. The new scent pod filter is a nice touch and smells very good and clean. The vacuum itself like other Sharks works superbly to vacuum both hard floors and carpet. This particular model is packaged for the bulk store and you get additional tools included. The headlight feature is very nice to use when vacuuming up dark areas like closets. Super happy with my purchase, looking forward to another 10 years of use.

I bought this to replace my Shark NV752 Rotator Powered Life-Away True Pet. It's lighter and cheaper than my previous model. It hurts my hand to vacuum because the handle isn't comfortable. It has a high pitched whine to it when it runs that's pretty loud and hurts my ears. While it has an LED light on the base, it doesn't have one on the handle which I am really missing when I use the wand. The accessories were lacking. I've bought Shark for years, and I've liked their machines until buying this one. I would rather cut the long hair out of the roller on my old shark than have to give up comfort with the new one. I feel like I spent a lot of money on a cheap vac.

I was in need of a vacuum that was lightweight but still powerful - the Shark Rotator Pet Pro Lift-Away totally fit the bill. It was a snap to assemble and offers accessories clean multiple surfaces. A few of negatives : First - power cord is too short. Needed to unplug and replug to cover a large room. Second - placement of the cord from the vacuum is awkward. There is warning of not to run cord over ( and who hasn’t done this?!?)which did occur, chewing through the cord covering ( 3rd negative) I had to use electricians’ tape on a brand new vacuum.

I bought this as a second vacuum, and it is exactly what I needed. The vacuum is easy to assemble and the add ons are even better than my last Shark vacuum as it includes a car clean attachment. I love how versatile the floor options are - I am able to go from carpet to medium shag area rug to hardwood floor very easily without it "locking out" like my last Shark does. We have 4 cats and 3 litter boxes, so this is a great help in keeping control of tracked litter. Also, being able to lift the canister off and add the brush to do the stairs makes quick work of vacuuming those. I do like the scent boost - although I think I smell it more while I am vacuuming then after the fact. I don't know if I would bother to replace that after it is gone. And while the overall suction is good, I do feel like it is a bit less than my last Shark (also purchased at a club store). Overall, very pleased and would recommend, but I am taking a star off by comparison to my original Shark.