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Customer reviews for Shark Rotator Pet Pro Lift-Away ADV Upright Vacuum with DuoClean PowerFins HairPro and Odor Neutralizer Technology for
Shark Rotator Pet Pro Lift-Away ADV Upright Vacuum with DuoClean PowerFins HairPro and Odor Neutralizer Technology
4.6 out of 5 stars
stars
876 ratings391 reviews
  1. 5 stars78% (685)
  2. 4 stars12% (108)
  3. 3 stars3% (27)
  4. 2 stars2% (20)
  5. 1 star4% (36)

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Showing 31-40 of 391 reviews
Apr 21, 2025
Mark
5 out of 5 stars review

Verified Purchase

Great Vacuum for pet hair

Great vacuum especially for pet hair. Nice feature if the front lights turning red if the roller is clogged. Easy clean rollers.

Helpful?5AB4L62W098W13632005910
Jan 4, 2026
KW
4 out of 5 stars review

Verified Purchase

Cabana Boy

Wish the power switch was located on the handle like older model. I like the additional vehicle cleaning hose included.

Helpful?5AB4L62W098W13632005910
Nov 24, 2025
Chelsie
5 out of 5 stars review

Verified Purchase

I wasn’t sure if upgrading my older Shark was necessary, but I realize now that I made the right decision. I live this new vacuum. It works great on my laminate floors and the suction power is outstanding.

Review from walmart.com
Helpful?5AB4L62W098W13632005910
Sep 17, 2025
Dianne
5 out of 5 stars review

Verified Purchase

Shark Rotator Pet Pro Lift-Away

This unit is much lighter and easier to handle than the older one, probably six years old that I was replacing because of a damaged cord. This new unit has a power cord about 10' longer which will be much more convenient

Helpful?5AB4L62W098W13632005910
Oct 1, 2025
SL
5 out of 5 stars review

Verified Purchase

Shark Rotator Pet Pro vacuum

Does a great job, quieter than my previous vacuums and easy to handle. Picks up the pet hair easily and is easy to empty. So far I am very pleased with it. I would buy it again.

Helpful?5AB4L62W098W13632005910
Oct 27, 2025
ND99
4 out of 5 stars review

Verified Purchase

Great value and strong cleaning ability.

This is a great vacuum that I bought to replace a previous shark. The only thing that would be better is self rewinding cord. It works really well at pulling up my two 3 year old tabbies hair.

Helpful?5AB4L62W098W13632005910
Apr 5, 2026
Joshua
5 out of 5 stars review

Nice Vacuum

It actually picks up very well. I like that it has 2 rollers with the front roller meant for finer debris/dust. It's not the lightest but I like the hefty feel. The dust bin makes it difficult to get under furniture but that isn't a deal breaker for me. The design looks cool too

Helpful?5AB4L62W098W13632005910
May 11, 2026
anonymous
2 out of 5 stars review

Very disappointed

I have had shark vacuums for years. This is the worst one I have had. In theory the fins to keen hair off the brush roller sounds like a great idea but not so in practice. Instead of the hair getting on the roller now it gets caught on the teeth before going on the felt roll. We have several animals and especially during shedding season we have lots of hair. When I vacuum I have to stop multiple times while vacuuming to clean out the comb, I have to do it at least as frequently as emptying the canister, sometimes more frequently. I am very disappointed in this vacuum if this was my first experience with Shark I would not by another one.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hi there, thank you for taking the time to share such detailed feedback. We’re disappointed to hear that this vacuum hasn’t met your expectations, especially given your long‑standing trust in Shark products. We understand how frustrating it can be to frequently stop and remove hair buildup, particularly in a multi‑pet household during shedding season. While the fin design is intended to help reduce hair wrap, we recognize that it hasn’t performed as expected for your needs, and that’s certainly not the experience we want for you. We’d welcome the opportunity to look into this further and see how we can help. Please contact our customer service team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your feedback has been noted, and we’ll take the appropriate steps to review performance options and work toward a resolution.<br /><br />Kind regards,<br />Shark Home

May 18, 2026
anonymous
1 out of 5 stars review

Horrible quality.

As a loyal shark product owner, I had high expectations. However this vacuum did not meet them. The suction is excellent. The product quality is not. Within a month the canister broke. The tool holder broke. The hose broke. And finally the power button fell down into the machine making it impossible to operate. This has been a frustrating purchase. I have had to revert back to using my shark from 9 years ago because it holds up so much better than this new one.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hello there, <br /><br />Thank you for your feedback. We’re deeply sorry to learn that the Shark Rotator vacuum didn&#39;t meet your expectations. We recognize how concerning it is when the design feels inadequate, as well as how frustrating it must be to have the canister, hose, and tool holder break within such a short time. Additionally, we understand the inconvenience caused by the power button falling off, especially as it has rendered the vacuum unusable. We&#39;re committed to making this right, and we encourage you to contact us at 1-855-427-5127. We&#39;re available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET.<br /><br />Kind regards, <br />Shark Home

Apr 14, 2026
Clayton
5 out of 5 stars review

Verified Purchase

Wow I love this vacuum!!! It's light weight and cleans great!!!

Review from walmart.com
Helpful?5AB4L62W098W13632005910