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Customer reviews for Shark Rotator Pet Pro Lift-Away ADV Upright Vacuum with DuoClean PowerFins HairPro and Odor Neutralizer Technology for
Shark Rotator Pet Pro Lift-Away ADV Upright Vacuum with DuoClean PowerFins HairPro and Odor Neutralizer Technology
4.6 out of 5 stars
stars
878 ratings393 reviews
  1. 5 stars78% (685)
  2. 4 stars12% (109)
  3. 3 stars3% (28)
  4. 2 stars2% (20)
  5. 1 star4% (36)

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Showing 71-80 of 393 reviews
Feb 13, 2026
Reviewer name: TRACY
2 out of 5 stars
2 out of 5 stars review

Returning for something different

Going to be super critical because I vacuum multiple times a day. First - it does seem to do a good job of picking up dog hair %26 leaves carpets clean. BUT…. the bad outweighs that. Cord is entirely too short and plug is constantly falling out of the outlet. I have to unplug several times. My old Shark had a much longer %26 better cord. When I use the hose the vaccum constantly falls over. Very annoying and makes the hose almost unusable. The tools do not stay put and are always falling off - again making that option useless. Planning to return this one and look for a replacement. Would not recommend i

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hello Tracy,<br /><br />Thank you so much for sharing your feedback. We&#39;re truly disappointed to hear that the Shark Pet Vacuum doesn&#39;t meet your expectations. We understand how frustrating it is when it doesn’t effectively pick up dog hair, the cord feels too short, and the attachments don’t stay securely in place. We&#39;ll pass this information onto our internal team for future improvements. We&#39;d love for you to give us a call at 1-855-427-5127, so we can confirm that your unit is working as it should and ensure you do have an effortless cleaning experience. We&#39;re available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We do hope we&#39;re able to restore your confidence in our brand. <br /><br />Kind regards, <br />Shark Clean.

Feb 9, 2026
Reviewer name: Josue
5 out of 5 stars
5 out of 5 stars review

Happy with purchase

After vacuuming the house and emptying bin twice, the brush hardly had any dog hair on it. Works very well. Would have to use scissors to clean the roller brush on my last shark vacuum. Have a husky mixed that loses ridiculous amounts of hair. Hope this one last 10 years like my old vac. I registered it right away. Also worth noting the detail attachment is really cool. Looking forward to using that in my car for console buttons. Worth mentioning, great power, not loud, good manueverability. Picking a vacuum was tough, but felt good settling on this one.

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May 11, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Very disappointed

I have had shark vacuums for years. This is the worst one I have had. In theory the fins to keen hair off the brush roller sounds like a great idea but not so in practice. Instead of the hair getting on the roller now it gets caught on the teeth before going on the felt roll. We have several animals and especially during shedding season we have lots of hair. When I vacuum I have to stop multiple times while vacuuming to clean out the comb, I have to do it at least as frequently as emptying the canister, sometimes more frequently. I am very disappointed in this vacuum if this was my first experience with Shark I would not by another one.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hi there, thank you for taking the time to share such detailed feedback. We’re disappointed to hear that this vacuum hasn’t met your expectations, especially given your long‑standing trust in Shark products. We understand how frustrating it can be to frequently stop and remove hair buildup, particularly in a multi‑pet household during shedding season. While the fin design is intended to help reduce hair wrap, we recognize that it hasn’t performed as expected for your needs, and that’s certainly not the experience we want for you. We’d welcome the opportunity to look into this further and see how we can help. Please contact our customer service team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your feedback has been noted, and we’ll take the appropriate steps to review performance options and work toward a resolution.<br /><br />Kind regards,<br />Shark Home

Feb 9, 2026
Reviewer name: LAURIE
1 out of 5 stars
1 out of 5 stars review

FRONT BRUSH FELL 1ST USE!!! On first use, front brush fell off and would not reattach. Many things have changed with shark vacuums. The on/off switch placed on the vacuums is a huge let down. It use to be on the handle ready to use. The light on the wand is gone now also. The vacuum picked up hair well until the brush fell off it!! ... and if you hit an uneven spot 2nd roller stopped working and red light came on... DON'T BUY

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hello Laurie, <br /><br />Thank you so much for taking the time to share your review. We’re truly sorry to hear that your Shark Rotator Vacuum didn&#39;t meet your expectations, regarding the brush roller falling out, the placement of the on/off switch, and the removal of the light on the wand. We understand how frustrating it can be when you’re unable to complete your cleaning tasks as the red light appears whenever the vacuum encounters an uneven surface. We&#39;ll pass this information onto the relevant team as we truly do value your feedback. We&#39;d love for you to provide us with a call at 1-855-427-5127, so we can look into this and ensure you do have a unit that is fully functional and regain your trust in our brand. We&#39;re available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.<br /><br />Kind regards, <br />Shark Clean.

Feb 13, 2026
Reviewer name: James
5 out of 5 stars
5 out of 5 stars review

Best Vacuum I've ever used.

This has to be hands down the best vacuum I've ever used. It's works amazingly on the laminate floors I have really glides over them and cleans them well. It does an equally good job on the carpet I have, and I have a few different styles. As powerful the vacuum is I wouldn't try a thin rug, it would probably just suck it up like wires. Additionally when vacuuming carpet be careful of the pull when trying to power off. You'd be better served putting the vacuum upright to power off when doing carpet,

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Feb 8, 2026
Reviewer name: Laura
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Vacuum cleanersP

This vacuum cleaner great price and it works so good and it’s easy to push as I am old

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Apr 2, 2024
Reviewer name: DS
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Very disappointed in shark rotated pet vaccuum

Vaccum does not have the expected performance

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hello,Thank you for taking the time to leave a review.We're so sorry to hear that you aren't happy with your vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.Kind regards, Shark Clean

Sep 16, 2025
Reviewer name: Texasrodie
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good suction

It is hard to pull backwards; other than that, it is fine.

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Dec 1, 2023
Reviewer name: Sue
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointed

Disappointed. This vacuum does not get under furniture and beds like my old shark cacum

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Jan 5, 2024
Reviewer name: Robert
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Shark

Works great. Great suction , no smells emitted when being used

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