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Customer reviews for Shark Rotator Pet Pro Lift-Away ADV Upright Vacuum with DuoClean PowerFins HairPro and Odor Neutralizer Technology for
Shark Rotator Pet Pro Lift-Away ADV Upright Vacuum with DuoClean PowerFins HairPro and Odor Neutralizer Technology
4.6 out of 5 stars
stars
876 ratings391 reviews
  1. 5 stars78% (685)
  2. 4 stars12% (108)
  3. 3 stars3% (27)
  4. 2 stars2% (20)
  5. 1 star4% (36)

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Showing 11-20 of 391 reviews
Oct 27, 2024
nomoreonline
1 out of 5 stars review

Verified Purchase

Do not purchase!

I have been a huge fan of Shark vacuums since switching from Dyson. This particular vacuum is cheaply made and does not work as well as my previous one. The front roller brush pops off. The canister never fully empties because hair gets stuck in the rubber around the opening.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hello. Thank you for taking the time to share your feedback. We genuinely regret to hear that your vacuum is not functioning properly. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.Kind regards,Shark Clean

Dec 5, 2023
Amber
5 out of 5 stars review

Verified Purchase

Works extremely well!

I had to replace my old Shark vacuum I’d had for 9 years! Part of the tubing had dry rotted and the suction was greatly reduced. I loved the one I had as you could change from hard floor, carpet and rug with just your thumb on the handle. Finding that model again with the new brush roll was difficult. Sold out everywhere. My hubby told me about this model on sale. Even though it’s different I decided to try it. We don’t have carpet, only tile and area rugs. If it works on the rugs without sucking them up, it passes. Only one of my rugs does it not work on. There is a max/ min suction button on the handle and bare floor and carpet setting. It works amazingly well!! I could definitely see how much my old vacuum was missing. We have 3 big dogs, live in the country and have big amounts of dirt and hair. It gets it all!!! So while it isn’t exactly like my older model, it works very well!!!

Helpful?5AB4L62W098W13632005910
Oct 31, 2023
Sonnyv
3 out of 5 stars review

Verified Purchase

Not happy with Sam and Shark model LA555 Vac

I can not vacuum under furniture with this model La555 vac, could not register the vac on line, said it was not a model, called shark they took time and finally said it was registered. I would have returned the vac too Sam's club but I had used it before I found I could not clean under furniture with model LA555.

Helpful?5AB4L62W098W13632005910
Jan 23, 2026
Ashley F
5 out of 5 stars review

Verified Purchase

Best vacuum ever!

So far this has been the best vacuum I have ever had! It literally made my old carpet look refreshed! I've had a couple Dysons and never got the hype or understood why they were so expensive. I will never buy Dyson again. This vacuum has changed the way I clean my house. It just feels cleaner now. Love it! So worth it!

Helpful?5AB4L62W098W13632005910
Jan 25, 2026
AMY
3 out of 5 stars review

Annoyed

This is the 4th one of this vacuum that I have purchased and probably my last. Overall it works pretty good at first, but it doesn’t take long for the roller to quit working. Each time they “improve” it they make it worse. The first version had a light on the wand which was nice, but they removed that a while ago. This latest version they cheaped out on the cord and made it about 3 feet shorter which means stopping to change outlets more often. Also, the prongs are loose in all of my outlets so it very easily falls out of the outlet while vacuuming. I already don’t like vacuuming and this thing isn’t helping.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hello Amy, thank you for taking the time to share such detailed feedback, and for being a long‑time Shark customer. We’re truly sorry to hear that your experience with the Rotator has declined over multiple purchases and that this latest version has not met your expectations. We understand how frustrating it is when the brush roll stops working prematurely and when design changes, such as cord length, plug fit, or removal of features like the wand light, impact ease of use. If you’d like assistance with the brush roll issue or support options for your current unit, please contact our Customer Care team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). We'd love the opportunity to make this right. Kind Regards, Shark Rotator

Jan 19, 2026
Amanda
5 out of 5 stars review

Verified Purchase

I love this vacuum! I have a long haired dog who sheds like crazy and this vacuum takes care of that on the floors and the sofa! It has powerful suction and I love the lift away feature! Definitely recommend this vacuum!

Review from walmart.com
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Jun 2, 2025
NunyaBis
5 out of 5 stars review

Verified Purchase

Buy it!!

Okay so y’all I’ve got 6 animals. Three of long haired variety and two girls with long shedding hair in my home. Let me tell you-my house has never been this clean. It has amazing suction.

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Dec 12, 2024
S Michel
5 out of 5 stars review

Verified Purchase

Outstanding vacuum!

Easy to put together and easy cleaning out the bin. Cleaned the carpet of dog hair so well. Took 3 containers full of dog hair out that I didn’t even see.

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Feb 28, 2025
Laura
3 out of 5 stars review

Verified Purchase

Overall solid vacuum hard to vacuum under beds

Great vacuum but there is retractable cord and it is a pain to keep moving it so that I don't suck it up. The release of dust bin is excellent and the capabilities of function are good

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hello Laura,Thanks for sharing your review.We're happy to know that you are satisfied with the performance of your Shark Upright Vacuum. However, you find it hard to move the cord; we understand how frustrating this can be. Please reach out to our team by phone at 1-855-427-5127; we'd be happy to help you get this sorted.Kind regards,Shark Clean

Jan 24, 2026
Tina K
5 out of 5 stars review

Verified Purchase

German Shepherd and a lab

Pick up dog hair excellent, easy to move around I have a 2 story house so it's light weight to carry upstairs and great to work on leather, I have 2 GSD an a lab they shed 2 times a year the short hair lab sheds all the time

Helpful?5AB4L62W098W13632005910