Skip to Main Content
Sams Club
Sams Club
Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars834 ratings830 reviews
  1. 5 stars78% (651)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

Member photos

  • +13 images
Sort by |
Showing 81-90 of 830 reviews
Oct 15, 2024
CYNTHIA
5 out of 5 stars review

Verified Purchase

Using 1 device for all my floor types is a game changer!

[This review was collected as part of a promotion.] I use my Bissell everywhere in the house - I can easily change settings to go from my kitchen tile to my livingroom hardwood and rugs, to my entrance stone tile and runners! So convenient and works very well.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13631955032
Feb 24, 2024
Michael
2 out of 5 stars review

Verified Purchase

Bested by its older sibling!

[This review was collected as part of a promotion.] The CroasWave HydroSteam attempts to raise the bar of an already great product, the CrossWave Pet Pro All In One, by adding a steamy boost to the feature set. Unfortunately, the steam feature feels a bit gimmicky and underwhelming when compared to the hype. On hard floors, where one would expect this product to shine, its performance was on par with its older sibling. Furthermore, the reduced height of the HydroSteam's head unit stuggled to pick up larger items like kids cereal, instead pushing debris in front of the unit as it went along. Although I applaud Bissell in their efforts to make a new King of the Hill in this lineup of home appliances, they fell short in their endeavors and simply missed the mark. For the rest of us, the CrossWave Pet Pro is a great bargain, especially considering it recent price reduction. If you are listening Bissell, please add a detatchable All-In-One hand wand holdable head unit that can be swapped out with the floor head, so that one can clean couches and stairs. Also improve the steam features with a rapid boiler tank and an indicator when operating pressures are met.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13631955032
reply from bissellpwr

Thanks, Michael. We'll share your feedback with our quality team. Please reach out to us in the future if we can help with your machine under your warranty at support.bissell.com.

Apr 6, 2025
Patricia
4 out of 5 stars review

Verified Purchase

Cleans Hard Floors Easily

[This review was collected as part of a promotion.] I have over 2000 sq ft of hardwood flooring in my home and it's been a challenge keeping it all vacuumed and mopped regularly. I also have 2 dobermans and an aussie that make keeping the floors clean an even bigger challenge since we live in the country and they are constantly tracking mud and debris inside. After my previous floor cleaning machine broke it took me a while of researching what floor cleaners were available and trying to decide which one would be best for my particular needs. I decided to purchase the Bissell Hydrosteam. I've used it twice now since receiving it last week. So far I like the way it cleans the floors and to be honest were quite dirty. It cleaned very well. Some areas I had to go over more than once but again that was due to the floors being dirtier than they normally would be. I was looking forward to also using the hydrosteam on my area rugs as well but for some reason it just wouldn't work on my area rugs. The suction was just strong and then the machine would stop working and the hardfloor and area rug lights would start flashing. At that point I would have to turn the machine off and then turn on again to get it to start working again. I checked that I had the hydrosteam set on the right correct setting but apparently there's an issue with my area rugs. A little disappointing given being able to clean the area rugs was one of the compelling factors as to why I went with the hydrosteam. The vacuum and mopping at the same time definitely makes my floor cleaning easier. The clean cycle is quick and easy after each use. I wish the water tank and waste tank were larger so I wouldn't have to stop so frequently and empty the dirty water tank. However I'm pleased with everything other than not being able to clean my area rugs.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13631955032
Dec 21, 2023
Sherri
5 out of 5 stars review

Verified Purchase

Love My Crosswave HydroSteam

[This review was collected as part of a promotion.] I had bought the Crosswave Pet Pro about a year ago and I liked it. But I love my HydroSteam. I have two dogs and an occasional goat tracking dirt across my tile floors and the HydroSteam does an amazing job on those high traffic areas. If you have heavily traveled floors like me I would skip the Pet Pro and buy the HydroSteam.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13631955032
Oct 11, 2023
Lauren
5 out of 5 stars review

Verified Purchase

Life changer!

[This review was collected as part of a promotion.] This machine has genuinely helped me out so much! I work several jobs and attend school part-time. With two kids, four dogs, and various other animals living on some land, this has been a lifesaver! I can save so much time, and the amount of dirt this gets off of our floors is incredible1

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13631955032
May 2, 2023
Lisa
5 out of 5 stars review

Verified Purchase

Quick, lightweight & very efficient little cordless machine!

[This review was collected as part of a promotion.] I absolutely love my Bissell Crosswave floor cleaning machine. It is easy to use, lightweight & it picks up more cat hair than I even realized was on the floor. It certainly calms my anxiety when I know my floors are clean enough to let our 10 month old Granddaughter crawl all over the floor without the cat hair & whatever else they always put in their mouths! This is great for quick, efficient clean ups! Glad I went with the cordless model. #Sweepstakes, this could really help us out right now!

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13631955032
Mar 9, 2023
Diane
5 out of 5 stars review

Verified Purchase

I would buy this again

[This review was collected as part of a promotion.] I have 4 dogs- 4 of which are not reliably house trained- they don't do walks in the rain or any inclement weather for that matter. I have taken them in and they thank me with occasional puddles. The Bissel crosswise hydro steam is a God send. I had my doubts but it is very sturdy, easy to handle and clean. I have hardwood floors and it returns the sheen and does a very thorough job.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13631955032
Sep 7, 2023
Brenda
5 out of 5 stars review

Verified Purchase

It works! They are not overselling...

[This review was collected as part of a promotion.] I was floored! It works - cut my cleaning in half. It really does vacuum and mop at the same time. I've used it on my hard wood and tile floors and it works amazing. The floors are not super wet so it dries quickly with no streaking - by the time the room if finished they are 75 - 80% dry. Only negative - it does not get up to the baseboards so there is a 1/2" or so that is not cleaned. To combat - I used a dry dusting cloth and wiped around the edges prior to using the Crosswave and it worked! The machine works so well everywhere else - I'll forgive that issue and still give it a full 5 star review. Highly recommend.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13631955032
Dec 14, 2023
Patricia
5 out of 5 stars review

Verified Purchase

I would buy this product AGAIN

[This review was collected as part of a promotion.] I have owned cord and cordless models of crosswave machines, but the Hydrosteam Model is the best !!!! I have 2 Labradors and this machine has more cleaning power works in edges and picks up shedding fur , water drips and the freshness left behind after use is amazing!!! The only wish would be for the cord to be a little longer and that I wish I would have had it years ago ! Thank you BISSELL for making my life easier

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13631955032
Oct 7, 2023
Kimberly
5 out of 5 stars review

Verified Purchase

Best machine every

[This review was collected as part of a promotion.] Absolutely love this machine. This is the fourth one I have gotten. Having two dogs who are not well housebroken and a rabbit that sheds all the time this machine makes cleaning the floors not only easy, but also so rewarding. Have recommended this machine to lots of people I know. You won't regret buying one.

Review from BISSELL Homecare
Helpful?2V69W2MNKWIA13631955032