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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars834 ratings830 reviews
  1. 5 stars78% (651)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 91-100 of 830 reviews
Jun 28, 2023
Ievgeniia
5 out of 5 stars review

Verified Purchase

ready to shout to everyone that you need to take this one) I

[This review was collected as part of a promotion.] I love this vacuum cleaner! and dry cleaning, and wet, and steam!!! and it's easy to wash! and also takes up little space. I was looking specifically with a cord, not a battery, to be more powerful. absorbs everything amazingly. plus additional brushes and filters in the set, and fluids. in general, very satisfied with the purchase!

Review from BISSELL Homecare
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Mar 28, 2024
Julie
5 out of 5 stars review

Verified Purchase

Great floor washing machine

[This review was collected as part of a promotion.] We just replaced all of our carpeting with wood-looking tile. The CrossWave Hydro Steam cleaned my floors great after the construction. I especially liked the steam feature that made me feel the floors were more sanitized than just mopping. I am looking forward to using this in the future as this was a lot easier to use than a regular mop and saves my back! "Sweepstakes"

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May 5, 2024
Tyler
4 out of 5 stars review

Verified Purchase

Time saving

[This review was collected as part of a promotion.] Great and convenient vacuum. We have toddlers at home, so it really saves me a lot of time cleaning. The downside is that the tank is smaller. Sometimes I need to dump it halfway cleaning the house.

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Feb 27, 2023
Lisa
4 out of 5 stars review

Verified Purchase

I would buy again...

[This review was collected as part of a promotion.] There are pros and cons... Pros: I love the convenience of this upright mop/vacuum and also that it has a steam option which i use every time. I don't know of any other machines that have this option yet. I also find that cleaning it out after use is not too bad. I do use the self clean after each use and it does a fairly good job especially for the roller. you still need to clean hair that sticks to the rest of the machine parts but this is reasonable. For me it does a great job of cleaning the surface of my tile floors but does not get the edges at all. also does not clean the grout. This machine would be is perfect for wood floors. But to be fair, all these machines have the same issues and I have used the hoover floor mate and also the shark hydro vac. The cons are not a deterrent for me because I have back issues and cannot do a mop/bucket. Overall it does a great job cleaning my floors and I know that every now and then I will need to do a scrub of my grout and around my baseboards. I keep a clean house and use it about every other day.

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May 20, 2023
Louisa
4 out of 5 stars review

Verified Purchase

I would buy this product again.

[This review was collected as part of a promotion.] Love this product for making my floors sparkle. The light and steam option are great. Unfortunately, it is a bother to have to thoroughly clean it after each use and to have to wait for it to dry for 24 hours. The roller bogged down a couple of times due to small hard objects being sucked up. Even with those issues, I would buy this product again,

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Nov 2, 2023
LYNN
5 out of 5 stars review

Verified Purchase

I want every cleaning product they sell!!!

[This review was collected as part of a promotion.] Let me start by sharing that my husband and I live on a farm in Ohio. We have 2 horses and 3 dogs: all 3 of them trample and play in a freshly filled garden and inside my horse barn. There is no carpet what do ever in my home Because of this reason. It's all vinyl throughout. I used to broom up the mud from my 2 Bernese Mountain Dogs, and it was ALL OVER WHEREVER THEY DECIDED TO LAY. After the broom and dust pan, then the vacuum came out which I had to vacuum over an hr bc with my large family room, dining room, kitchen, eating area, 2 bathrooms and 3 bedrooms, the mud and dried dirt went EVERYWHERE... after the vacuuming, I would fill a bucket with dawn dish soap and water and hand wash on my hands and knees the entire house. That was horrible, 1 reason my back, then the contrast change of water bc of the mud and fur and grass and hay and what ever my fur kids decided to bring in. After one room was washed, I would lay a bath towel down, step on it and shuffle my feet around drying my floors. This took all day and I'm not exaggerating. This Bissell cross wave came into my life like an Angel! I used it and I almost started crying bc it did everything in ONE SHOT, one step! I called my husband inside from the barn just to show him! I zipped all over the house and I didn't want to stop cleaning my floors bc it was so fun and easy and clean and dry in ONE SHOT! Plus it cleans itself too!!!!!! I come home from work and zip zip zip all over and have fun cleaning! Writing does not do it justice. Seeing is believing and I SEE AND I BELIEVE AND LOVE THIS PRODUCT SOOOO MUCH!

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Aug 17, 2024
David
5 out of 5 stars review

Verified Purchase

This unit is the best! Loving it!

[This review was collected as part of a promotion.] We have area rugs and a lot of square feet of tile. This terrific machine has made both look much better than professional cleaning people we've paid big bucks to in the past. #sweepstakes This unit is the best!

Review from BISSELL Homecare
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Feb 24, 2024
Michael
2 out of 5 stars review

Verified Purchase

Bested by its older sibling!

[This review was collected as part of a promotion.] The CroasWave HydroSteam attempts to raise the bar of an already great product, the CrossWave Pet Pro All In One, by adding a steamy boost to the feature set. Unfortunately, the steam feature feels a bit gimmicky and underwhelming when compared to the hype. On hard floors, where one would expect this product to shine, its performance was on par with its older sibling. Furthermore, the reduced height of the HydroSteam's head unit stuggled to pick up larger items like kids cereal, instead pushing debris in front of the unit as it went along. Although I applaud Bissell in their efforts to make a new King of the Hill in this lineup of home appliances, they fell short in their endeavors and simply missed the mark. For the rest of us, the CrossWave Pet Pro is a great bargain, especially considering it recent price reduction. If you are listening Bissell, please add a detatchable All-In-One hand wand holdable head unit that can be swapped out with the floor head, so that one can clean couches and stairs. Also improve the steam features with a rapid boiler tank and an indicator when operating pressures are met.

Review from BISSELL Homecare
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reply from bissellpwr

Thanks, Michael. We'll share your feedback with our quality team. Please reach out to us in the future if we can help with your machine under your warranty at support.bissell.com.

Apr 3, 2025
Angela
5 out of 5 stars review

Verified Purchase

Half the work, outstanding buy!

[This review was collected as part of a promotion.] I love it! I have trouble with my back and mopping has become a pain. I bought the CrossWave wet dry vac to eliminate half the work. No sweeping and mopping! Thank you for making my life a lot easier!

Review from BISSELL Homecare
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Jul 5, 2023
Tina
5 out of 5 stars review

Verified Purchase

My OCD is at peace with my new CrossWave!

[This review was collected as part of a promotion.] I have used many types and brands of floor cleaners through the years and hands down Love the CrossWave!!! The combination of the cleaning methods takes the hassle out making my floors exceptionally sterile and spotless and with the added bonus of smelling great! It is lightweight and extremely easy to use.. I don't know how I have lived without it and luckily I won't ever have to anymore!! This product has truly Clean Freaked me out!!

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