[This review was collected as part of a promotion.] This works great, I clean a lot but did not realize my floors were THAT dirty. It also does a great job of removing the water put down, floors were dry in no time and with the solution provided it smelled great !

[This review was collected as part of a promotion.] This is my second cross wave. I purchased this one because of the steam heat feature. I used it on the hardwood floors where the dogs had tracked in dirt, and sanitized the area rug for the toddlers. I also purchased the additional area rug bush. Very happy with this product.

[This review was collected as part of a promotion.] I absolutely love this product. I have two little dogs and of course they make messes. My new CrossWave not only vacuums the messes up, but washes and steam cleans my floors. I definitely will buy this product again! Thank you Bissell!

[This review was collected as part of a promotion.] I specifically got this to eliminate a step when sweeping and mopping my floors and well as steaming them to make a cleaner environment for my babies learning to crawl. Feedback: 1. It does the job but you have to go so slow that it doesn't save anytime. 2. The steam takes a few minutes to heat up (longer than the manual says). Not a huge deal just was a learning curve. 3. It doesn't leave enough moisture to stay wet for the required 5 minutes to sanitize. Even going over it twice isn't enough. Possibly user error? 4. It leaves about an inch and a half around the base of my cupboards and walls that it doesn't reach so I end up having to get the mop out for that anyway. Conclusion: I hope to work out the kinks and find a groove in order to work this machine into my cleaning schedule efficiently. But after two uses I'm concerned it wasn't worth the money. #sweepstakes

[This review was collected as part of a promotion.] We are using it to clean ceramic tile flooring throughout our home and are pleased with the results. Eventually, our plan is to move on to the hardwood flooring once we are comfortable with the operation process. The Crosswave does a good job on the tile. It is picking up dirt that the vacuum doesn't. Plus the fragrance after cleaning is nice.

[This review was collected as part of a promotion.] I was prepared to return the multi surface cleaner because I couldn't see how it could deal with all the dog hair in my house. I have 2 Corgies and a Golden. I was amazed. It dealt with all the hair and dirt beautifully! The vacuum did a better job than my regular vacuum and mopped like a dream. Only issue is no attachment for crevices. I will sweep corners with a broom because I am saving 2 hours with this machine.

[This review was collected as part of a promotion.] We have 2 large dogs, porcelain plank floors throughout half the house and a crawling toddler. We had a simple steam mop but it couldn't keep the floors clean and the toddler constantly had filthy hands/knees/socks despite repeated moppings. We used the Crosswave HydroSteam for the first time with the floor sanitizer and it deep cleaned the floors and now we can send the toddler home at the end of the day without having to bathe him first! I was astonished at how much muck it picked up from my floors and I can't be happier to have such a lightweight and effective floor cleaner!

[This review was collected as part of a promotion.] I cannot be without this product! I have always dreamed of vacuuming and mopping at the same time! Bissell fulfilled my expectations of just how fabulous and time saving the combo is!! This is my second cross-wave. The first one is still going strong after three years, but I have an Airbnb and decided to leave one in the cottage. I kept the new and improved one for me! Steam has been added. I have tile, but lots of rugs. I do every surface with my cross-wave. I follow directions, clean frequently, and it's a beautifully working tool!! I just can't do without it!! Thank you Bissell.

[This review was collected as part of a promotion.] I have used my new "toy" twice now and love it. It is easy to use and has done an excellent job at both vacuuming and steam mopping my tile floors. I was also impressed that it did not leave streaks. The only part I dislike is the clean out, but that would be true of any vacuum and mop.

[This review was collected as part of a promotion.] I was floored! It works - cut my cleaning in half. It really does vacuum and mop at the same time. I've used it on my hard wood and tile floors and it works amazing. The floors are not super wet so it dries quickly with no streaking - by the time the room if finished they are 75 - 80% dry. Only negative - it does not get up to the baseboards so there is a 1/2" or so that is not cleaned. To combat - I used a dry dusting cloth and wiped around the edges prior to using the Crosswave and it worked! The machine works so well everywhere else - I'll forgive that issue and still give it a full 5 star review. Highly recommend.