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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars834 ratings830 reviews
  1. 5 stars78% (651)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 761-770 of 830 reviews
Feb 15, 2025
V
1 out of 5 stars review

This product doesn't work

I bought this on September 2024 and had to get it replaced 4 times. The steam failed, the water squirting failed, the roller also failed because it stop spinning and it leaves water streaks This is very disappointing and frustrating to have bought this product and not work like it supposed to.

Review from BISSELL Homecare
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Aug 13, 2023
Marie
5 out of 5 stars review

Wonderful product

[This review was collected as part of a promotion.] I received CrossWave HydroSteam through the Stellar Product Testing Panel. I love this all in one vacuum cleaner and steamer. As someone who has small children and pets, I typically dread cleaning. This product was so easy to use! Typically I have to get on hands and knees to clean sticky messes off the floor, but that was not the case with the CrossWave. I love that it not only steams but vacuums as well. Clean up was easy and I truly saw a difference in my hardwood floors. Now I look forward to cleaning!

Review from BISSELL Homecare
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Aug 18, 2023
MElischer
5 out of 5 stars review

Excellent option for real world cleaning in house with pets

[This review was collected as part of a promotion.] Stellar Product Testing panel provided the opportunity to test the Bissell Crosswave steam cleaner in my home, and I am absolutely thrilled with its performance, especially considering I have both dogs and small children. This steam cleaner has proven to be incredibly effective in maintaining a clean and hygienic environment for my family. First and foremost, the steam cleaner effortlessly tackles any messes left behind by my furry friends. With dogs constantly shedding hair and occasionally having accidents, it's essential to have a reliable cleaning tool. This steam cleaner not only removes pet hair with ease, but it also effectively eliminates any lingering odors, leaving my floors fresh and clean. Additionally, having small children means dealing with spills, stains, and sticky messes on a regular basis. Thankfully, this steam cleaner has become my go-to solution for these situations. It effortlessly lifts and removes potential stains, even those caused by juice or food spills. I no longer have to worry about residue left behind, as the steam cleaner provides a thorough clean. One of the standout features of this steam cleaner is its ability to disinfect my floors. With dogs and children constantly playing on the floor, it's crucial to maintain a less germy environment, all complete with a self cleaning process for the unit! Furthermore, the steam cleaner is incredibly user-friendly and convenient to use. It heats up quickly, allowing me to start cleaning within minutes. Its lightweight design and maneuverability make it easy to navigate around furniture and reach tight corners, even with a corded design. The large dual water tank capacity also means I can clean multiple rooms without the need for frequent refills. Overall, I highly recommend this floor steam cleaner for households with dogs and small children. Its effectiveness in removing pet hair, tackling tough stains, and providing a sanitary environment is truly impressive.

Review from BISSELL Homecare
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Jan 27, 2024
mik8888
5 out of 5 stars review

Far better than I expected...

[This review was collected as part of a promotion.] =sweepstakes I bought this wet/dry vacuum with a bit of trepidation, but honestly it has exceeded all my expectations. No it is not designed as a full blown carpet cleaner, but it is being used as one...and it cleaned a 15 year old dirty carpet really well. If it lasts long enough I may be able to put off a full carpet replacement for another couple years. That is literally how it has impressed me...

Review from BISSELL Homecare
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Aug 4, 2024
Penny
2 out of 5 stars review

I definitely will not buy this machine

[This review was collected as part of a promotion.] It's so loud and heavy my arm gets tired going back and forth because of the weight. I wish I could return it. But I had it for a couple of months. My husband has to do the tile floors because I hate the noise and handle going back and forth is heavy

Review from BISSELL Homecare
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reply from bissellpwr

Hi Penny. We're sorry you aren't happy with your machine! We'll share your feedback with our quality team, but please reach out to us in the future if we can help under your warranty at support.bissell.com.

Jan 14, 2023
Mel
5 out of 5 stars review

Must have for pets and kids!!!

[This review was collected as part of a promotion.] I was skeptical at first because this vacuum isn't very big. Also I have always been a Dyson fan! But this little machine is mighty! It pulled more pet hair out of my carpets then I knew was there. I love the way it breaks down for easy cleaning and storage! The cleaner and sanitizer smells amazing. This vacuum is a one stop shop! No need to sweep first just go! 10/10 think everyone needs one!

Review from BISSELL Homecare
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Aug 16, 2023
jstover
5 out of 5 stars review

Effortless Cleaning!

[This review was collected as part of a promotion.] Of course! The Bissell CrossWave HydroSteam is a game-changer for busy, pet-filled households. Remarkably user-friendly, it cleaned my entire kitchen in under 15 minutes and used less water than a conventional mop - an eco-friendly bonus. Despite my initial concern about the seemingly less wet floors, the evidence was clear: a dirty water tank full of grime and a sparkling clean floor that passed the white paper towel test with flying colors. Beyond its excellent cleaning capabilities, this machine itself is a breeze to clean. Its components disassemble with ease, and its straightforward self-cleaning function is a godsend. A big thank you to Stellar Reviewers for sending me this product through the Stellar Product Testing Panel. A top-tier product that marries efficiency, cleanliness, and user-friendly design. Highly recommended.

Review from BISSELL Homecare
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Sep 8, 2024
Cookie
2 out of 5 stars review

Doesn't work

This this is garbage! It somewhat worked for a month or two now it seems to do nothing to actually clean! I'm so disappointed in this so called high tech! Plz don't purchase or if you, buy a long time warranty if you want to be able to use longer than a few months!

Review from BISSELL Homecare
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reply from bissellpwr

Cookie, sorry you're not happy with your machine, but please reach out to us direct at support.bissell.com and we'd be happy to help with any issues you're experiencing.

Jan 23, 2023
jshel865
5 out of 5 stars review

Get Ready to have fun cleaning your floors again!

[This review was collected as part of a promotion.] How does this product compare to other products you've tried? When I moved to Washington State not long ago, I did not prepare myself for the amount of time that I would be cleaning my floors. Between having two kids and a dog, that ALOT of floor cleaning time. I had been looking into replacing my Shark steam mop, when I received this. LET ME TELL YOU this was sent from the heavens. Not only am I able to vacuum but also clean the wetness that gets tracked in and I don't have to pull out multiple cleaning equipment! I AM SOLD! I love how easy it is to empty and replace with new cleaning solution. The entire set up is lighter than I even expected. I do wish it came with and extendable arm for smaller or tighter area of reach. I have hardwood, laminate, and floor rugs; and this cleans every surface extremely well. Would you buy this product? YES YES 100% YES!

Review from BISSELL Homecare
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Aug 13, 2023
Les
4 out of 5 stars review

Great multi-surface vacuum!

[This review was collected as part of a promotion.] If this vacuum had an upholstery attachment, I would have given it 5 stars! I deep clean my vinyl floor one to two times a week, and prior to this vacuum it included using a regular vacuum for dirt followed by mopping with a steam mop. With the Hydrosteam vacuum I've cut my cleaning and prep time by 15 minutes or so. We have a mini-Australian shepherd, who sheds a lot! This vacuum does a great job removing all the black fur off our floors, even when it is not visible to the naked eye. However, what I love the most is the ability to see the dirt removed from our floor after using the SteamWash feature! I loved it so much I had to take a picture to show my husband! After 3 or 5 days of not using the SteamWash the floor gets sticky from messes and from everyday foot traffic. I can tell the difference when I walk on our floor after using the SteamWash feature; it feels crisp and clean. There are few things I did not enjoy when using this vacuum; it is hard to remove left over water residue if you release too much liquid. I also dislike that I am unable to vacuum my couch or small crevasses without an upholstery attachment. Thank you to the stellar panel testing panel for the vacuum!

Review from BISSELL Homecare
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