I bought this on September 2024 and had to get it replaced 4 times. The steam failed, the water squirting failed, the roller also failed because it stop spinning and it leaves water streaks This is very disappointing and frustrating to have bought this product and not work like it supposed to.

[This review was collected as part of a promotion.] I received the Bissel Crosswave Hydrosteam wet and dry vacuum from the Stellar Product Testing Panel. I'm a mom of 2 toddlers and 5 cats, living in an all-tile house. Cleaning the floors is a time consuming constant task between sweeping or dry vacuuming first and then wet mopping. Stuck on messes are always around with the little kids. I was absolutely thrilled to receive this product, which incorporates both dry and wet vacuuming all in one piece of technology- saving me time in being able to tackle every kind of mess in one fell swoop. I truly love the Crosswave Hydrosteam as it is quite efficient. I love that it has LED lights to help see the debris and pet hair as you go. I think the only downside is that it is loud just like a regular vacuum, however, it is so convenient to be able to dry vacuum and just push a button as you're going to create steam and tackle a spill of any kind. I found that the reservoir for the cleaning solution is large enough to get through all the main living areas without having to refill, even if you use the steam function the majority of the time. Using the steam function on spills is so easy - just push the steam button as you go over with the brush and it lifts everything in a few swipes. It also does not leave the floor too wet, it dries off pretty quickly, and no streaks left behind. I love how easy it is to clean the dirty water tank - easy to pop it out, rinse it out, and put it back together in no time. The self clean function has to be my favorite part. After steam mopping a lot of stuck on messes, it's fantastic to be able to set it on its base and have it clean the brush immediately so it's ready for the next use right away without having to change it or take it out. The self-clean cycle just needs clean water and it's very quick. The vacuum head is very flexible to help going around corners and maneuvering easily. I'm grateful to have received this vacuum. It is a fantastic multifunctional product!

[This review was collected as part of a promotion.] I have uneven tiled floors, and a very shedy dog. :) I used to have to sweep the floor daily, and mop, because of our allergies!! Not anymore!! This machine was so easy to set up, and worked wonderful on my tiled floor and my stairs!! It is very lightweight, and brushes are easy to clean. I think the water tank is a little small, but that's ok for me. I haven't tried it on carpet yet... but so far.. it has cleaned my tile floors with no problems!

[This review was collected as part of a promotion.] This Bissell unit provided very good cleaning of my LVP and tile floors, it's lightweight, compact, easy to clean and operate, can do deep cleaning of tough spots as well, picks up debris and pet hair really well. It also has flat base where you can park your vacuum cleaner.

[This review was collected as part of a promotion.] I received this product as a part of the Stellar Review Panel. Doggy wasn't feeling well today and I didn't quite get her outside in time. She got a little bit on our front door rug. I hate vomit and with a little one waddling around, this had to get gone! I pulled out my vaccum for the first time and was really impressed! I lost the instructions and so I can vouch that this is super easy to get started. The instructions were on the tag and on the tanks. Once the roller was warmed and then primed, that mess was gone! I am thrilled it was so easy! Did I mention, I hate vomit? The rug was not soaked and so it should dry quick and hopefully before baby is home.

[This review was collected as part of a promotion.] I just opened this for the first time tonight! My fiancé got it as an early birthday gift for me. We bought a house on the 31st of May and we've been doing nonstop renovations.. sheet rock, saw dust, dirt, and now my dogs in and out as we finish up the last bit while we're living here and all I can say is WOW. This floor is repulsive and the picture is after one pass with it on steam and wash. The visible difference is unbelievable! I had the original CrossWave for the last year and it did pretty good- it was definitely getting tired and I had to wash my floor after using it, but this one right now... unmatched! If you're thinking about buying it.. do it!

[This review was collected as part of a promotion.] The Bissell Crosswave Hydrosteam did an amazing job on my laminated kitchens floors. The dogs and kids track so much in and this machine scrubbed and sanitized so well. My floors look new again. The Bissell was simple to get ready and to use. I will never use a dirty old mop again.

[This review was collected as part of a promotion.] I was fortunate enough to receive the Bissell CrossWave HydroSteam for free in exchange for my honest review. This wet/dry vacuum makes cleaning all of my hard floors and area rugs a breeze! The head is small enough to fit into the tighter spaces between the cabinets and toilet, allowing me to clean those hard to reach areas thoroughly. I love having the option to steam clean my floors as well, which is a feature I have not seen on a wet/dry vac before. I have children and indoor dogs and I know that the steam and the special sanitizing cleaner is cleaning my floors better than they ever have been. The floors dried quickly after cleaning and there were no streaks or marks left on any of our hard surfaces (tile, linoleum, and hardwoods). The self cleaning system is amazing and will allow my machine to provide a good, deep clean every time. The only con I have to state is that it can be a little tricky to get the vacuum to sit correctly on the black plastic holder, and requires a little jostling to get it to settle. Overall a great multipurpose hard floor cleaner that I would choose time and time again.

[This review was collected as part of a promotion.] I received this product through the Stellar Product Testing Panel. Overall this is a very convenient way to clean and catch up leftover crud. I'm amazed and embarrassed at how much it catches from surfaces that were "clean." I do miss the ability to apply pressure for those sticky and gunky spots but the steam feature allows it to be easily wiped up which is still a huge help.

This this is garbage! It somewhat worked for a month or two now it seems to do nothing to actually clean! I'm so disappointed in this so called high tech! Plz don't purchase or if you, buy a long time warranty if you want to be able to use longer than a few months!