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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars834 ratings830 reviews
  1. 5 stars78% (651)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 631-640 of 830 reviews
Jan 12, 2023
BlueLife
5 out of 5 stars review

Miracle Machine

[This review was collected as part of a promotion.] TLDR: cleans everything right to the very edge of the baseboards, cord is long enough for my open floor plan, and the self cleaning is thorough. Assembly: super easy. Filling h20/solution: super easy Using: 3 modes. Hardfloors, Area Rugs, Steam (can be used on both surfaces) It was so amazing to clean my whole first floor with 1 device. Normally I would sweep, vacuum the area rugs and if I had any steam left (haha) I'd steam mop the floors. Truth be told that just wasn't happening very often. We have a kid and a dog so there's just not time for all those steps. Bissell knows, the struggle is real. With my Crosswave Hydrosteam I can go right from cleaning my hardwoods, up onto an area rug to vacuum, steam up a stain, back on to the hardwoods to steam up some gunk... changing modes with the click of a bottom. It's awesome! Self-clean/Storage: Thank goodness they know I'm not going to actually clean that disgusting brush in my sink or washing machine. The self cleaning mode is so fun to watch. Love it and highly recommend it! Final thought: where was this miracle machine when I had a toddler?!

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Jan 24, 2023
Mamabean
5 out of 5 stars review

Love this Wet Dry Vac

[This review was collected as part of a promotion.] When I got this product I was excited to get it out of the box and start using it. It was super easy to put together and the directions on how to get started and use it were super simple to understand. I was so impressed as to how shiny my tile floors looked! My husband said he doesn't ever remember them looking so good! Before I was even done with all the tile, I ordered a new bottle of the cleaning liquid! This machine is super easy to use and does an amazing job.

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Mar 16, 2024
Full of Regrets
1 out of 5 stars review

Buyer Beware

[This review was collected as part of a promotion.] Hands down, the absolute worst purchase I have ever made. I was so excited to switch from using both a floor vacuum and shark steam mop for my floors. I have given this 5 months of trial and error, assuming it was "operator error". Nope. Purchased directly from Bissell. First and foremost, I have spent hours and hours watching tutorials because no matter what I do, the floors are streaky. I even use a NEW brush each time I am on brush 20. I am not using too much water, I am not using too much solution, yada yada yada. Literally, hours of videos watched, trying different things. I clean this thing thoroughly between uses, there is no residue causing this issue. Secondly, this machine stinks. Absolutely smells mildewy and gross all the time. I follow every step to clean this thing after use and it still smells. I use the designated cleaning solution. Literally have to replace the brushes and filters each time, because they smell horrible. Overall, there are many similar reviews like this that get buried. Maybe I have a crappy machine. Maybe this was a return they sent to me directly from Bissell. Who knows. Don't waste your money.

Review from BISSELL Homecare
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reply from bissellpwr

Sorry you're not happy with your machine, but please reach out to us direct at support.bissell.com and we'd be happy to help with any issues you're experiencing.

Aug 15, 2023
Rachel
5 out of 5 stars review

Powerful!

[This review was collected as part of a promotion.] I received this wet and dry vacuum from the Stellar Product Testing Panel. First impressions; taking it out of the box, it felt pretty hefty. It looks beautiful and is very high quality. I love that it has 3 modes, my favorite is the HydroSteam - hands down. The self cleaning feature is amazing and it really cleans not only the tank, but it cleans the brush really well. I have two kids under 2 years old and a large breed dog. We also live in the country on 80 acres of farm land. Needless to say, our floors are always dirty. I never feel like they can get clean enough.... Enter the CrossWave HydroSteam. The steam mode is a game changer! I no longer have to pre-treat sticky messes from my toddler! I also love to know that my floor is totally sanitized so I can worry less if my toddler eats something off the floor or for when my infant starts to crawl. The only con is that it is not cordless. However, this item is built for quality and if it were cordless you would loose a lot of the amazing power/suction the CrossWave HydroSteam has. The cord is pretty long though and I found I didn't have to move plugs too often.

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Mar 28, 2025
angie
5 out of 5 stars review

Bought for my dad, Ordered another one today for myself

This is awesome!!!! Had an older cross-wave, and you can't even compare them. The first thing I noticed is, I could tell that it gripped the floor and was actually cleaning it and the roller just wasn't going over the top of it. They Changed the plastic part that you open up to get to the brush!!! Major upgrade on this Model. love it!!! would Definitely recommend!!!!

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Jan 24, 2023
LegendaryDad21
5 out of 5 stars review

Cleans it all, Carpet, Tiles, Hardwood Floors

[This review was collected as part of a promotion.] First of all, I have to thank Bissell for providing me with this product for free in exchange for leaving my review. This Bissell campaign was offered to me thru the BzzAgent Program. Last year we moved into our new House. We have Tiles and some Area Rugs and already have a Steam Cleaner but this one knocks the ball out of the park. We purposely poured coffee on one of our Area Rugs and the CrossWave Hydrosteam cleaned it up without any issue. Like I said, we already have a Steam Cleaner, but we went over the Tiles again with the new CrossWave Hydrosteam and the amount of dirt that came out of the Tiles was unbelievable. I have to say also, we do have a Bunny that is free roaming, he is in shedding season right now, the fur is easy to remove from the Area Rug with this new machine. On top of it, t has a self cleaning mode that makes it easy to clean the Wet Dry Vac after every use as well. This Machine is worth every cent.

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Jan 27, 2023
dmenator
5 out of 5 stars review

great item

[This review was collected as part of a promotion.] I love how this wet dry vac does the job. I had previously a different older model and worked great but this one works even better! The way that this pick the water out! it leaves not much water out. I also use it for the hard wood floors its just amazing! I am really happy with it! I recommend it. I received this item as a free product in exchange for my honest review.

Review from BISSELL Homecare
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Aug 16, 2023
Barbara
4 out of 5 stars review

A solid wet and dry vac!

[This review was collected as part of a promotion.] I recently had the opportunity to try out the CrossWave HydroSteam as part of the Stellar Product Testing Panel. Overall, I was quite impressed with this all-in-one vacuum. It certainly changed the way I approach cleaning tasks, making them more efficient. My favorite feature was its ability to handle sticky and stuck-on messes. The vacuum's combination of wet and dry capabilities allowed it to effectively break down and lift these types of messes, saving me a lot of effort and time. I appreciated not having to scrub or scrape as much. Using the SteamWash mode was a unique experience. While it did add an extra step to the cleaning process, I found it to be quite effective on certain surfaces and stains, notably my tile and hardwood flooring. It provided a deeper clean than previous machines I've owned. The fact that it can vacuum, wash, and steam all in one machine is a real time-saver. I appreciated the convenience of not having to switch between different devices during my cleaning routine. In conclusion, I think the CrossWave HydroSteam offers a practical and efficient way to handle various cleaning tasks. While the SteamWash mode adds a bit more complexity, the benefits it brings to certain situations are worth the extra step. You can't do wrong using this, especially if you have hardfloor floors or tile!

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Jan 17, 2023
Taylor the mom
5 out of 5 stars review

Definitely a must have

[This review was collected as part of a promotion.] I have tile throughout my whole house with large area rugs in 3 rooms. This vacuum cleaner is definitely the best multipurpose product I have for my floors! It does a phenomenal job steam cleaning tough spots and it cleans my rugs with ease! I'm sold!

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Aug 15, 2023
Nicole B
5 out of 5 stars review

Great all-in-one hardwood floor cleaner

[This review was collected as part of a promotion.] I received this machine to test as part of Stellar Product Testing Panel. This little machine did a great job. I have mostly hardwoods throughout my house with two young children and a dog, and my floors get dirty very quickly. I had to fill it 3 times to clean my entire house (approx 3000 sq ft not including area rugs). Each time, the water was a dark brown/gray color when I emptied it, which tells me the machine did it's job at lifting the dirt and mess. I even did a wipe test with a white paper towel on the floors after cleaning and they remained white (my robot vacuum/mop is not this efficient). As far as design, I have gotten very used to cordless cleaning so the cord took some getting used to, and only had to change outlets a few times to reach the areas I wanted to reach. The steam feature was a nice touch and helped to easily lift the stuck-on food around the kitchen table from the kids. The design was sleek and maneuvered around objects easily. The light is a nice touch to better visualize the mess on the floor. I especially liked that I did not have to vacuum separately before mopping with the CrossWave. It's an all-in-one floor cleaner and had really good suction. Overall very satisfied to add this to my armamentarium of floor cleaning tools!

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