[This review was collected as part of a promotion.] Thank you Bissell and Bzzagent for sampling this wet/dry vac. It is very nice looking. My first time using it, I vacuumed an area rug in my living room. It completely filled up the dirty chamber (we have a major shedding dog in our home). I planned to use the wet option when my kids would be at preschool so I could have plenty of uninterrupted time to learn the vacuum. My boys have a tile bathroom that I thought this would be perfect for. I normally mop with water and vinegar in our home, but the boys' bathroom grout is visibly dirty. I used the steam option in there, thinking that would help. I then went back over it with the multisurface option. It did not improve the discolored grout at all, but did a light clean of the tiled floor. I used the multisurface cleaning option for the rest of my home (mix of laminate and hardwood). There were spots in my kitchen that I had to go over numerous times and it still doesn't look clean. It seems like it does a light wipe over the area. My handheld mop is much better and easier because I don't have to scrub certain areas as many times as this vacuum requires. I was a bit confused with the self-clean instructions. The bottle says to pour it in the tray, but doesn't mention the filling the tank with water. The tray tells you to fill the tank with water, but doesn't mention pouring the solution in the cleaning tray. I did both and it seemed to do a better job at cleaning the brush than it did my floors. I have an older Bissell pet vacuum that I prefer to use over this one for vacuuming due to the size of the chamber. Thank you for the opportunity to try this out. I would not recommend for homes that get dirtier due to messy kids or pets, but for an older family it could be great.

[This review was collected as part of a promotion.] I received the CrossWave Hydrosteam wet and dry vacuum as a part of the Stellar Testing Panel. We were hoping it would be a perfect replacement for our steam mop that had just died. Unfortunately, the Hydrosteam function was not as strong as we needed to keep up after big messes from our toddlers and dog. The steam mop function cleaned up general messes, but really sticky stuff didn't come off of our vinyl floors. That being said, I loved that it was a vacuum and mop in one. That dual functionality saves a ton of time and space for storage. I will definitely be using this in our every day cleaning to get rid of the day-to-day messes, but will need something a bit stronger to tackle the really tough messes. Another great thing about this vacuum is that it is so easy to clean! That makes me want to use more often than other tools. I also like the separate compartments for clean and dirty water. Overall this is a good vacuum cleaner!

I did not get what I expected out of this vacuum. I definitely have to keep both my old vacuum and steam cleaner. This often feels like it's just pushing around dirty water, as if the water isnt cycling through correctly. Also, a lot of dust and fur just gets left behind and not picked up. Cleaning it out is an absolute chore and MUST be done after each use or else the vacuum stinks. It is not worth the price. Going to try and return. Do some research and find something else.

[This review was collected as part of a promotion.] This vacuum is a must have if you have pets and/or kids! It not only cleans superbly, but is so easy to swap surfaces between the bathroom to the kitchen, without having to worry about cross contamination.

[This review was collected as part of a promotion.] The crusade crosswave hydrostream has made cleaning my floors so much easier!! It vacuums and cleans at the same time. A couple changes Id make are the noise level and adding a hose attachment for small areas. All in all a great product. Thank you very much to Stellar Panel for sending me this to try!

[This review was collected as part of a promotion.] I have uneven tiled floors, and a very shedy dog. :) I used to have to sweep the floor daily, and mop, because of our allergies!! Not anymore!! This machine was so easy to set up, and worked wonderful on my tiled floor and my stairs!! It is very lightweight, and brushes are easy to clean. I think the water tank is a little small, but that's ok for me. I haven't tried it on carpet yet... but so far.. it has cleaned my tile floors with no problems!

[This review was collected as part of a promotion.] I recently moved into a house with laminate flooring. Prior to this, I have only had carpeted homes. I received this product for free from Bissell to test out. I thought by mopping I had gotten the dirt off the floors. I was so wrong. The Wet/Dry Vac is simple to use and through the use of steam actually cleaned the floors instead of just moving dirt around. I now feel better knowing this product gives me a cleaner home.

[This review was collected as part of a promotion.] I just opened this for the first time tonight! My fiancé got it as an early birthday gift for me. We bought a house on the 31st of May and we've been doing nonstop renovations.. sheet rock, saw dust, dirt, and now my dogs in and out as we finish up the last bit while we're living here and all I can say is WOW. This floor is repulsive and the picture is after one pass with it on steam and wash. The visible difference is unbelievable! I had the original CrossWave for the last year and it did pretty good- it was definitely getting tired and I had to wash my floor after using it, but this one right now... unmatched! If you're thinking about buying it.. do it!

This is awesome!!!! Had an older cross-wave, and you can't even compare them. The first thing I noticed is, I could tell that it gripped the floor and was actually cleaning it and the roller just wasn't going over the top of it. They Changed the plastic part that you open up to get to the brush!!! Major upgrade on this Model. love it!!! would Definitely recommend!!!!

[This review was collected as part of a promotion.] This machine is the best of its kind, when you consider size, versatility, power suction and price. It does, for the most part, spare you the hassle of vacuuming before moping, even when you have pets (we have 2 dogs, and one is a HEAVY shedder). It does remove 98% of small debris and hair (avoid large debris) and mops hard floors very well except for caked-in blotches. In fairness, that can be expected from ANY mop. I work around that by wearing chenille "cleaning shoes" when mopping so I can scrub botches with my feet. It works wonderfully and you can get them on TEMU for less than $2 a pair. The auto-clean function is a Godsend (thank you Bissell!) and makes it VERY easy to clean compared to my older Crosswave. There are, however a couple of annoying design flaws: 1) Steaming function is inconsistent. It takes a while for it to really kick in, and there is no way to tell when it will. It just eventually does. Who has the time to just wait around? If this is really important for you, don't buy this machine 2) This is the most annoying flaw: It doesn't REALLY work for carpets or even area rugs as advertised. When you first turn it on on a carpet, especially a dense one, it is EXTREMELY hard to move it back and forth, because the suction is TOO strong. That may seem like a good thing at first, but eventually your back will disagree with that. After a few minutes (again, IMPOSSIBLE to predict, could be 10, could be 30m), the noise pitch changes and that's when the steam kicks in and you can push it back and forth. When it DOES work, you get wonderful results. But you may have to wait around a LONG time though. For that reason I feel that calling it "multi-surface" slightly misleading. Overall, still a wonderful appliance to have in any home and well worth the price.