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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars834 ratings830 reviews
  1. 5 stars78% (651)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 121-130 of 830 reviews
Feb 26, 2023
Keith
5 out of 5 stars review

Verified Purchase

Game Changer

[This review was collected as part of a promotion.] My home is wood and vinyl combination. Crosswave has been a game changer for in between and main mop sessions. I'm a traditional Fabouloso and bleach mop bucket guy. The Crosswave eliminates wasted water filling up a mop bucket. Crosswave also cleanse stubborn messes better. Where crud was around the edge of the stove I wasn't aware of. After one steam clean in this area I was shocked at what my traditional mops wasn't cleaning. Crosswave is great for those raining day when my girl tracks in mud and water with wet paws. No need to for the traditional method. Just grad my Crosswave and clean away. Also the wood floors in this OLD house have small gaps where dirt falls in between when sweeping. I was impressed how the Crosswave sucked this dirt out where a mop can't.

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May 10, 2023
Kathryn
5 out of 5 stars review

Verified Purchase

Anyone want my old steam mop? Free! I love the CrossWave!

[This review was collected as part of a promotion.] I have two upright vacuum cleaners, an iRobot and a steam mop. With three cats and a dog, I do a lot of floor cleaning, and I do it very efficiently. Now, with my new Crosswave HydroSteam Plus I can get the floors cleaner AND I can do it with much less effort. I ordered it despite being concerned that it would be too heavy and complicated, and would just add frustration. I was wrong. It is as easy to use as any vacuum, lightweight and easy to manipulate. The learning curve is not "plug and go" but the booklet is thorough and I was doing good work within 15 minutes. And how well it works is very apparent when you see the contents of the easy-to-dump dirty water container and the trap that makes it easy to toss the yuck. It was FULL of hair, gross stuff and a great sense of satisfaction that I was getting a job DONE. No rollers to fight with to remove who knows what. And I love the clean out procedure at the end. Each time I start it up, it is clean and ready to do battle.

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Sep 30, 2023
Patrick
5 out of 5 stars review

Verified Purchase

Excellent machine, Everyone needs to own a Bissel!

[This review was collected as part of a promotion.] Absolutely love this machine. We have tried other brands and the Bissel is far superior. We find the cloth roller has great contact with the tile floor surface and the suction is excellent. The motor makes an acceptable noise range compared to competitors. We have had some that sounds like a commercial jet engine. The clean up is so easy and we find the machine easily separates our golden retriever hair in the dirty water compartment. Also amazed the dirt that this machine gets up. We love the steam feature too. Bissel has hit it out of the park with this machine. We are buying three more for our daughter's. Everyone should own a Bissel.

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Jul 10, 2023
Carolyn
5 out of 5 stars review

Verified Purchase

Bissel got it RIGHT!!

[This review was collected as part of a promotion.] FINALLY! After buying everything possible to keep my pet friendly home and rentals clean, it was suggested to me to buy this. I did it and wasn't expecting anything g different than all the others. I WAS WRONG WRONG WRONG! This is a fabulously thorough floor cleaner and has far exceeded anything I thought possible. Lightweight, super easy cleanup and WOW what a great job it does. I'm SUPER happy I bought it and would highly recommend to anyone that loves animals but also loves a clean home.

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Mar 20, 2024
Walter
5 out of 5 stars review

Verified Purchase

Ya Gotta get this machine

[This review was collected as part of a promotion.] The Best decision I ever made to cleas my new floors Before id Vaccume then mop and the floor never seemed to get clean enough till I got this machine Tell ya ya cant beat it.It took mabe 1-2 hours off the time it took before we have 6 Grahounds and they can leave a lot of hair and dribble. And this machine handles all that in 1 easy cleaning step. It Vaccumes steam cleans the floor all ya gotta do is fill it the cleaning tank and clean out the dirty water tank how simple Ya gotta get ya 1 of these it Will make life a lot simpler what it comes to cleaning floors.

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Jun 29, 2023
Kimberly
1 out of 5 stars review

Verified Purchase

Disappointed

[This review was collected as part of a promotion.] Looking for a combo vacuum and mop. Thought this was the total package. The vacuum does not have attachment/hoses, does not get near the "edge" of walls and the suction is not that great. We tried the steam option with the cleaner that came with the product. IT does steam after the instructed amount of time but so did every other steamer I owned. My kids thought the clean out cycle was cool.

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reply from bissellpwr

Hi Kimberly. The CrossWave machines aren't designed for dry vacuuming. It's meant to vacuum and mop sealed hard floors at the same time eliminating the need to sweep and mop separately. If we can help with improve your cleaning experience, please reach out anytime at support.bissell.com.

Mar 28, 2024
Julie
5 out of 5 stars review

Verified Purchase

Great floor washing machine

[This review was collected as part of a promotion.] We just replaced all of our carpeting with wood-looking tile. The CrossWave Hydro Steam cleaned my floors great after the construction. I especially liked the steam feature that made me feel the floors were more sanitized than just mopping. I am looking forward to using this in the future as this was a lot easier to use than a regular mop and saves my back! "Sweepstakes"

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Jan 6, 2024
Brad
5 out of 5 stars review

Verified Purchase

Clean Ease

[This review was collected as part of a promotion.] We have 3-5 dogs in our home at any one time. In particular, my daughter has a paraplegic German Shepherd that has accidents on occasion. The Bissell Cross Wave has been a game changer. We have hardwood floors and the Cross Wave cleans up the toughest of messes. I like how easy it is to operate. Just add water and cleaner and you are good. The steam function is very handy. I think what impresses me most is that it doesn't run out of solution or fill the discharge too quickly, lasting through whatever job you have. I would definitely recommend this product.

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Nov 7, 2023
David
5 out of 5 stars review

Verified Purchase

Amazing ease and excellent results.

[This review was collected as part of a promotion.] Dining room kitchen hallways are vinyl planks, area rugs everywhere. Residue from floors gone after one steam cleaning. Area rugs back to their bright colors, look brand new. Regular mopping and vacuuming is a thing of the past. Dusty Arizona floors are now bright and shiny.

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Feb 27, 2023
Lisa
4 out of 5 stars review

Verified Purchase

I would buy again...

[This review was collected as part of a promotion.] There are pros and cons... Pros: I love the convenience of this upright mop/vacuum and also that it has a steam option which i use every time. I don't know of any other machines that have this option yet. I also find that cleaning it out after use is not too bad. I do use the self clean after each use and it does a fairly good job especially for the roller. you still need to clean hair that sticks to the rest of the machine parts but this is reasonable. For me it does a great job of cleaning the surface of my tile floors but does not get the edges at all. also does not clean the grout. This machine would be is perfect for wood floors. But to be fair, all these machines have the same issues and I have used the hoover floor mate and also the shark hydro vac. The cons are not a deterrent for me because I have back issues and cannot do a mop/bucket. Overall it does a great job cleaning my floors and I know that every now and then I will need to do a scrub of my grout and around my baseboards. I keep a clean house and use it about every other day.

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