This order was for my sons graduation party. It was very last minute as the original cake I had was messed up by a different store. Sam’s was able to get this order in snd done right! It was delicious. I will be returning for other events. There was so much cake for less money!

I was called the morning of the day I was to pick up the cake and told they didnt have a sheet cake could they substitute cupcakes instead. Of course I didnt have any choice but to say yes. And just 2 weeks before this I had another cake order that was messed up as well. (They said it was what I had ordered online but I know I checked the right box but whatever)

They have a lot of options, still ordering was easy and quick. I usually go to bakery store for special occasions. This time I tried Sam’ . It was good choice, the price is much cheaper, same time it looked good and tasty. I liked cupcakes from Sam’ , now it will go to place for the cakes too !!

I was not pleased with the process. I went online and pulled up the closest Sam’s club and put in a order only for them to say I pick it up In Miami Florida. I had to cancel and ordered it again. Within days my charge card had fraud on it. I do not understand what happened

My family loves Sam's Club cakes. Since they have gone to the new ordering process where everything is done on line, the customization of the cakes is VERY limited. I have done 3 cakes, they wraps have not been on correctly, the cakes have been very plain as far as decoration (to the point that I have needed to add sprinkles or embellishments to make them look good) and the service in the bakery had been terrible. I have had to ask for the additional decorations that are supposed to come with the cake, the pick tones times just don't make sense (a cake needed for Saturday could be picked up any time on Friday, but not before 3pm on Saturday; WHAT?? THAT JUST DOESN'T MAKE SENSE). Like I said, we love the taste of the cakes, but the ordering process and service has changed and it is awful.

The cake tasted good but the writing was so sloppy, my little sister’s name wasn’t even really legible. It was especially disappointing bc it was for her high school graduation. It was cheap so I didn’t have unrealistic expectations, just wish they took more time on the writing and decorations on the cake.

Writing looked horrible. You could barely read the message, and the writing was shaky and crooked. I purchased through the app, and the app had an icing color that the store did not have. The bakery just changed the color to red without asking - maroon and black were the graduation colors - not red and black.

The name was spelled incorrectly on the cake even when it was spelled correctly on the order. The lady said she would take 2 mins to fix. After about 15 minutes she came back with the cake and you could clearly see that the cake had to be corrected and look awful. We had no choice but to take the cake as the party was the next day and they did not have any pick up times available for the next morning. Really disappointed in this.

Great price and readily available. Love that they had a graduation theme which is what I was shopping for. Tasted pretty good but not as good their cupcakes which I also bought. Only 4 stars because the decorating was not very pretty. Writing was crooked and the scalloped icing border was dark blue instead of purple and overall the cake was just not attractive but it served the purpose.

I was looking for light pink for the border frosting, but the only option online was coral, which did look pink. When I picked it up, it was an orange shade of coral. The baker said that this is a frequent issue because the online picture looks like pink, but in actuality it is an orange. They were able to scrape it off and redo in a true light pink. Cake was stellar and yummy as usual.