Dear Valued Sam&#39;s Club Client,<br /><br />We understand how you feel about not receiving your washer on time. To better assist you, don&#39;t hesitate to contact our Sam&#39;s Club Customer Service department at (800) 749-5367. Call Monday to Friday between 8:00 am and 11:00 pm (ET), Saturday from 9:00 am to 9:00 pm, and Sunday from 12:00 pm to 7:00 pm EST. They can answer your questions or transfer you to your local store to address your concerns and give feedback about your overall experience with this transaction.<br /><br />Have a great day.<br /><br />-John