Hi NICKO, We appreciate your question about turning the end-of-cycle melody on mute or off. This Samsung model's end-of-cycle alarm can not be turned off as compared with other Samsung washing machine models. Should you need assistance apart from turning the end-of-cycle melody off, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145493701 to help our team pull up your information. Leo