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Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for
Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal
4.6 out of 5 stars
stars1,934 ratings938 reviews
  1. 5 stars79% (1,523)
  2. 4 stars10% (203)
  3. 3 stars4% (76)
  4. 2 stars2% (46)
  5. 1 star4% (86)

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Showing 861-870 of 938 reviews
Jan 8, 2025
Kelli
1 out of 5 stars review

Hate this can

Difficult to clean sucks down batteries and super hard to get bags out

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Customer, Thank you for contacting the support team and I apologize to hear about the issues you are currently experiencing. If you can please reach out to me directly via phone at 1(909)620-8877 ext 107 so I may better assist you with the issue you are experiencing.Thank you and have a wonderful day !

Dec 5, 2018
Goodone
5 out of 5 stars review

Nine Star

I liked the Nine Stars 21.1 Gallon trash can so much, I ordered two more for gifts ! It doesn’t get much better than that !

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Goodone,We appreciate you taking time to leave review. We are excited to know you love the unit. If you have any questions please feel free to contact us.-NineStars Customer Service

Mar 12, 2021
JENNY
2 out of 5 stars review

Wasted money

Didn't last a month. Lid stop working in 3 weeks. Makes a really weird noise and will not open. Junk.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just submit a &#34;Contact Us” form at www.ninestarsusa.com. Thanks again. <br /><br /> <br /><br />-Nine Stars Group

Feb 19, 2020
Bridget
5 out of 5 stars review

Love this trash can!

I love this! I no longer needs hands to open my trash can. It's inconspicuous, it looks great and it fits perfectly with my kitchen!

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Nov 26, 2019
monkeyb417b
5 out of 5 stars review

We love it!!

this is the best automatic trash can I have ever been able to find. we have had ours 2.5yrs and it still works great!!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,  <br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any<br />questions, please feel free to contact our customer service department via email<br />at info@ninestarsusa.com. We would be happy to assist!  <br />-Nine Stars Group

Nov 19, 2018
KD
2 out of 5 stars review

Huge can.

Just recieved my order. Can is larger than expected. Quality doesn't seem great. Will be returning.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi KD, <br />We appreciate your feed back. We apologize for any inconvenience this may have caused you. We are always looking to make improvements on our items when necessary, and will definitely take your feedback into consideration. Your satisfaction is very important to us, please contact our customer service department at (909) 620-8877 or info@ninestarsusa.com, so that we can better assist with this issue. Best, Nine Star Team

Nov 7, 2018
Bbare
5 out of 5 stars review

A little big but worth it!

I little bigger than I thought it would be but it holds a lot and I love it! The sensor works great and all our friends love it too!

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Bbare,<br /><br />Thank you for your review. We are over the moon that you love your can! Enjoy!<br /><br />Best,<br />Nine Stars Group

May 4, 2020
Shawn
3 out of 5 stars review

The Cadillac of trash cans

This trash can not only looks great but performs well. Our family of 7 have had ours for almost a year with no issues and guest absolutely love it.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there,<br />Thanks for reaching out via review. We are so glad to hear that you and your family have enjoyed your trash can so much. Please be advised that we do offer a 2-year warranty from the date of purchase in the case that the lid were to stop working, we are always happy to provide a replacement. :) For assistance in filing a claim, please submit a "Contact Us" form on our website at www.ninestarsusa.com. Thanks again. <br />-Nine Stars Group

Aug 19, 2024
Kara
2 out of 5 stars review

Poor quality

Wouldn't waste money on this. We have it in our garage now it stopped operating correctly, the sensor doesn't work anymore.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Kara , Thank you for bringing this concern to our attention and apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Apr 10, 2018
Shelly
5 out of 5 stars review

Best trash purchase!

This is a great size. Bigger that a standard trash can, yet doesn't take up too much space. The hands free is sanitary and convenient. I love it.

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Shelly,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br /><br />Best, <br />Nine Stars Team