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Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for
Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal
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4.6 out of 5 stars
stars
1,919 ratings923 reviews
  1. 5 stars79% (1,510)
  2. 4 stars10% (201)
  3. 3 stars4% (76)
  4. 2 stars2% (47)
  5. 1 star4% (85)
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Showing 1-10 of 923 reviews
Jul 12, 2026
Edward
5 out of 5 stars review

Verified Purchase

this is a big trash can for the kitchen. ready to use right out of the box make sure you got D batteries

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Good to know it was easy to get set up and ready to use right away. We’re glad the generous capacity is working well for your kitchen, and we appreciate the helpful reminder about having D batteries on hand. Thanks for taking the time to share your experience!

Oct 6, 2017
Pam63
5 out of 5 stars review

Verified Purchase

Love it!

We all love this one! Just pass your hand in front and like magic it opens. Kinda like a Jetsons cartoon. The size is great for our large (and messy) family.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thank you for your purchase and feedback. We are happy to hear that you are satisfied with your trash can. Thank you for choosing nine stars.-NineStars Customer Service

Mar 27, 2024
Megly
5 out of 5 stars review

Verified Purchase

Great for dog food

We bought this to hold a 33 pound bag of dog food. Would hold an even bigger bag. The vet recommended leaving the food in the bag and not dumping it into a plastic container. This worked perfectly with its larger size.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Megly, Thank you for your review! We are excited that you are happy with this trash can! 😊 Should you ever have any questions, or concerns, please feel free to contact our customer service department at info@ninestarsusa.com. -Nine Stars Customer Service

Jun 6, 2018
ntrlhigh
4 out of 5 stars review

Verified Purchase

Weird Size

I had purchased a self opening trash can at Sam's ten years ago which was still nice but the self opening function had ceased to work. I was pleased when I saw they were offering this one. Regrettably at 21 gallons it is difficult to find trash bags. A 13 gallon size would have been better.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

We appreciate you taking time to leave review. We are excited to know you love the unit. If you have any questions please feel free to contact us.-NineStars Customer Service

Oct 30, 2024
Kellohme
4 out of 5 stars review

Verified Purchase

XTRA LARGE Trash with Fancy lid

This trash can is a great design and very useful however there aren't any trash bags that fit it properly. For a kitchen, i think it's too large as the bags end up needing to be taken out before they're full or too heavy. We had to buy 33 gallon bags because 18 won't fit and there aren't any 21 gallon bags.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Kellohme,<br /><br />Thank you for bringing this concern to our attention and apologize to hear about the trash bag issue you are experiencing. Most large retailers sell 21 gallon trash bags but if for any reason you are unable to locate them feel free to head to Amazon or our website to purchase our trash bags. Thank you and have a wonderful day!

Dec 6, 2018
Ace smell good
1 out of 5 stars review

Verified Purchase

Very Awful choice

I brought this item a week before Thanksgiving and it stop working and I called customer service and they gave me poor excuse to take out the batteries and wait 24 hrs to reset it and it still will not work. I always do my research before I purchase any items.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Ace Smell Good,<br /><br />Thank you for your purchase. The unit does come with a 2 year warranty and can be replaced. Please email at info@ninestarsusa.com-NineStars Customer Service

Apr 21, 2019
Winnie
1 out of 5 stars review

Verified Purchase

I bought this two weeks ago. Took it out the box went and got batteries and it did not work. Call the support line and she told me to get some different batteries and wait 24 hours if the light did not come on call us back. I called them back now I have to email the company and they will send me a new one. Very disappointing. So I will email the company now.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,<br /><br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2 year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info@ninestarsusa.com.<br /><br />-Nine Stars Group

Sep 21, 2023
Lotusdriver
1 out of 5 stars review

Verified Purchase

Returned

Lid didn’t operate properly so called customer service. They never returned my call. Lid open only a slight bit, then close back with a snap. So I returned it after not getting help from customer service.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Good morning,First and foremost, I want to express my sincere apologies for the inconvenience and frustration this situation has caused you. I understand the importance of a timely resolution, and I share your disappointment that you have not yet received a call back from us. We appreciate the feedback as it helps us improve our services. Thank you and have a wonderful day!

Dec 6, 2018
Dan
1 out of 5 stars review

Verified Purchase

Never worked

I had one of these for 6 years and then broke.purchased this new one and never worked returned to Ss club after unsuccessful attempts of contacting nine star

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Dan,<br /><br />We appreciate your purchased and review. We are sorry the new unit you purchased did not last as long as your first.Please email us at info@ninestarsusa.com for more information.-NineStars Customer Service

Jan 10, 2023
William Porter
1 out of 5 stars review

Verified Purchase

Kitchen trashcan

I had the trashcan for two days in the sensor went out on it put new batteries in it still didn’t work

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. <br />-Nine Stars Group