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Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for
Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal
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4.6 out of 5 stars
stars
1,919 ratings923 reviews
  1. 5 stars79% (1,510)
  2. 4 stars10% (201)
  3. 3 stars4% (76)
  4. 2 stars2% (47)
  5. 1 star4% (85)
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Showing 21-30 of 923 reviews
Mar 23, 2021
Bobandia
4 out of 5 stars review

Verified Purchase

Great looking and great price !

This is a great can. It looks good and operates better than others I have tried. The lid stays open as long as your hands are near and won’t close till a few seconds after you move away. I wish the metal was a little heavier gage. The only problem seems to be finding quality bags that actually fit and don’t tear. Their bags seem to be expensive and others have said the quality was not there. I decided to get the 13 gal version just because of the bags.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for your review. We appreciate the feedback and we will most definitely relay your feedback for product improvement! If in the future you have any questions, please feel free to contact our customer service department via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   -Nine Stars Group

Jan 22, 2021
Mike
2 out of 5 stars review

Verified Purchase

Cheaply Made

Trash can is nice and large, but has a few issues. The stainless steel on it is very thin and gets dented extremely easy. The sensor on the trash can be annoying because you have to get really close for it to open which can get annoying. Great design, but there is room for much Improvement.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there,<br /><br />We appreciate your review. We will most definitely relay your feedback for product improvement! If in the future you have any questions, please feel free to contact our customer service department via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   -Nine Stars Group

May 24, 2023
Pnutbutta
5 out of 5 stars review

Verified Purchase

Great Kitchen Can

I LOVE this larger 21 gallon can for my kitchen because it holds more, looks sleek, and contains any trash odor. Love the stainless look and requires 2 D size batteries. No more touching the lid and very easy to empty--be prepared...the more you put in, the heavier it'll be to empty but that's a welcomed given!! ;)

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

We’re thrilled to hear you love the larger size and sleek stainless look! Hands-free and odor control are definitely game changers. Thanks for the heads-up about the weight—that’s a good problem to have! If you ever have questions or need assistance, feel free to email us at info&#64;ninestarsusa.com. Here’s to many more hassle-free kitchen moments!

Dec 27, 2021
John C
1 out of 5 stars review

Verified Purchase

Stay away.

I normally do not submit reviews but this is one of the worst products I have ever purchased. We wanted to use it at our beach home for weekly summer rentals. It is very unintuitive to work and we know our renters will have issues trying to figure out how to use it. The liner ring keeps falling out whenever you lift the lid. The plastic under the lid for batteries is cheap and has sharp edges. The company will only accept returns if the product has not been used. So obviously they do not believe their product is reliable. Stay away. It deserves 0 stars.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello John C, Thank you for reaching out to us via your review. We are saddened to hear that you had an issue with your unit. We do appreciate your feedback. If there is anything we are able to assist you with, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. -Nine Stars Group

Aug 1, 2019
Sample
5 out of 5 stars review

Verified Purchase

I love the size and convience. However, I didn’t realize that the bags are hard to find

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello, <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist! <br />-Nine Stars Group

Oct 8, 2017
MJR
5 out of 5 stars review

Verified Purchase

The bags come out of the can so much easier then our other trash can that was the same size but different shape.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thank you for your purchase and feedback. We are happy to hear that you are satisfied with your trash can. Thank you for choosing nine stars.-NineStars Customer Service

Sep 6, 2021
MO
5 out of 5 stars review

Verified Purchase

Great size and works great

Great size trash can that can take my 33 gallon trash bags. Love that the trash is not exposed, however this feature holds in the smell of the trash. Bought some odor absorbing stick-ups for the inside of the can, and so far it seems to be working.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello MO, Thank you for your review! We are so glad you’re enjoying your trash can! &#x1f60a; Should you need further assistance, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be more than happy to assist! -Nine Stars Group

Jul 20, 2024
Cat
3 out of 5 stars review

Verified Purchase

Garbage bag size problem

Be aware that this can needs an odd size garbage bag. So far none have fit the can properly. 15 tooo small. 18 tight, 33 too big but this is what I am having to use.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Customer, Thank you for contacting the support team, and apologize to hear about the issues you are currently experiencing. We do offer various size trash bags on our website https://ninestarsusa.com/collections/trash-bags . Thank you have a wonderful day !

Jan 19, 2021
Mama G
5 out of 5 stars review

Verified Purchase

Perfect for Special Needs, great item.

This is our second one, can’t say enough positive about it. Very sturdy, holds large amounts, easy to load, unload and keep clean. It provided our special needs child the ability to become independent in being able to put trash in its place.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Jul 11, 2024
Tom H
4 out of 5 stars review

Verified Purchase

Nice Trash Can

Nice large trash can. I like sensor feature. You can lock the lid open when needed. If the base was heavier I would have given a five star rating. The 21 gallon trash bags are hard to find and I needed to order online. I recommend this product.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Tom, Thank you for your feedback. We appreciate your business and hope to continue servicing your trash can needs. Thank you and have a wonderful day!