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Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for
Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal
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4.6 out of 5 stars
stars
1,948 ratings952 reviews
  1. 5 stars79% (1,532)
  2. 4 stars10% (203)
  3. 3 stars4% (77)
  4. 2 stars2% (48)
  5. 1 star5% (88)

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Showing 21-30 of 952 reviews
Dec 6, 2018
Reviewer name: Sugaree00
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I hate it

This thing makes putting in and taking out a trash bag complicated and messy. Would recommend not buying.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Sugaree00,<br /><br />Thank you for your purchase and review. We are sorry you have been experiencing issues with the trash can. It should not be a problem taking out and putting in the trash bag.Please email us if you have any questions about your unit-NineStars Customer Service

Jun 2, 2026
Reviewer name: Derrick
2 out of 5 stars
2 out of 5 stars review

Batteries Required

I was looking for can that run off of the wall AC power and this can requires batteries, not sure how it was in the search when i was specific in my search. Don't buy unless you like to replace batteries all the time. In a heavy traffic area it runs through batteries fast.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thank you for sharing your feedback. We’re sorry to hear the product did not meet your expectations regarding the power source. We also appreciate your comments about battery usage in high-traffic areas, as customer feedback helps us continue to improve. If you would like recommendations on battery types that may provide better performance for your specific usage, please email us at info&#64;ninestarsusa.com and our team will be happy to help suggest suitable battery options. Thank you for taking the time to share your experience.

Jan 10, 2022
Reviewer name: AM
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great if bags were available

I can’t find a trash bag that works with this can… size and functionality is great, but 20 gallon is too small and the opening is super big. If it’s a drawstring bag it’s tight and they rip… if anyone has tips I’m all ears!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

Dec 28, 2020
Reviewer name: JP
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Picture and size difference.

Looks like normal trash can but this unit is shorter and wide, not the normal "tall" size. Did not fit in pantry space and you would have to buy a different sized trash bag.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we can assist you with, please feel free to contact our customer service department via "Contact Us” form at www.ninestarsusa.com. We would be happy to help answer any questions or concerns you may have.    <br /><br />-Nine Stars Group

Oct 11, 2024
Reviewer name: Crazy plant Lady
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Kitchen helper

The sensor is far too sensitive. Opens the lid every time you walk by it. The can holds a lot so you have to be careful not make it too heavy to lift out of the can. I do like not having to touch it to open it though.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Good evening, Thank you for the feedback as it helps us improve our services. I apologize to hear the unit may be too sensitive for your needs. Please note we do have other units where the sensitivity level can be adjusted. Thank you and have a wonderful day!

Nov 1, 2020
Reviewer name: Annet
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Hands free, and holds a ton

Works great , Very large capacity, I use the large black hefty bags . Make sure you empty this can when it’s about half full or it is very heavy and hard to pull the bag out. Other than that I am very happy with it .

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Aug 30, 2026
Reviewer name: Kelli
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The best

Absolutely love it

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Glad to hear you’re enjoying it, Kelli! We hope it continues to be a convenient addition to your home.

Sep 4, 2026
Reviewer name: Mel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

last one 4 years old... still works great

extremely durable

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
Aug 23, 2026
Reviewer name: Jtkb04
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome can

Love these trash cans

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

We’re glad these have been a great addition to your home. The hands-free convenience and modern design make everyday cleanup a little easier. Hope you continue enjoying them!

Dec 2, 2017
Reviewer name: Allen
1 out of 5 stars
1 out of 5 stars review

The auto lid won't last

I bought one a few years back. The lid ran on sensor for about a year then quit working, no matter how you replace the batteries. Then I bought a replacement lid for $30 from Nine Stars, and it quit working after a year. I would never buy this brand again.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,<br /><br />What is the issue you are experiencing with your unit? Have you tried to reset your unit?<br /><br />-Nine Stars Group