Thank you for the amazing 5-star review! We're so glad you're happy with both the price and the look of your new trash can. We always strive to offer quality and value, so it’s great to hear that you’re enjoying it! Let us know if you need anything else. 😊

Hi Customer, Thank you for contacting the support team and I apologize to hear about the issues you are currently experiencing. If you can please reach out to me directly via phone at 1(909)620-8877 ext 107 so I may better assist you with the issue you are experiencing.Thank you and have a wonderful day !

Thanks for sharing! We’re happy the size and lid function are working well for you. Appreciate your support!

Hi customer, Thank you for bringing this concern to our attention and apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Dear Jenrich06, Thank you for your purchase.We are very sorry you unit was received dent. The unit can get damaged during the shipping process The units should not have any dents,this is not normal. Please contact us at your earliest convenience for you 2 year warranty claim.-NineStars Customer Service

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just submit a &#34;Contact Us” form at www.ninestarsusa.com. Thanks again. <br /><br /> <br /><br />-Nine Stars Group

Hi Jan,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br /><br />Best, <br />Nine Stars Team

Dear Goodone,We appreciate you taking time to leave review. We are excited to know you love the unit. If you have any questions please feel free to contact us.-NineStars Customer Service

Hi OneHappyBuyer, <br /><br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br /><br />Best,<br />Nine Star Group

Hello,  <br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any<br />questions, please feel free to contact our customer service department via email<br />at info@ninestarsusa.com. We would be happy to assist!  <br />-Nine Stars Group