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Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for
Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal
4.6 out of 5 stars
stars1,934 ratings938 reviews
  1. 5 stars79% (1,523)
  2. 4 stars10% (203)
  3. 3 stars4% (76)
  4. 2 stars2% (46)
  5. 1 star4% (86)

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Showing 851-860 of 938 reviews
Sep 19, 2020
Juan
5 out of 5 stars review

Great trash can

Love our trash can but we have recently lost or thrown the black brace that is located between the top of trash can and lid. It helps to hold the trash bag in place. Can those be ordered separately?? It is a 21 gallon size can. HELP!!

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Mar 3, 2019
Georgie
5 out of 5 stars review

Great Trash Can!!!

I bought this unit 5 yrs ago and have only had to replace the D batteries twice...and as far as what size garbage bags, I have found that the recycle trash bags are the perfect size, I wait until they are on sale at Kroger and stock up!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Georgie, Thank you for your feedback and purchase. We are so happy to hear you love the unit and have been a loyal customer. Please contact our customer service department at info@ninestarsusa.com

Jan 4, 2022
Joseph
3 out of 5 stars review

Loved it when it worked.

Trash can worked fine and it was easy to use. After what we thought was dead batteries we changed them out. Not dead batteries, the can has stopped working entirely. The warranty is for 30 days from purchase. We bought it in July 2021.

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
Jun 6, 2021
WalmartCustomer
3 out of 5 stars review

Disappointed

Loved it in, then stopped opening. Tried for months to get new lid. Guess everyone had the same problem because lid is out of stock everywhere. Worked great while it worked.

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,<br /><br />We are sorry to hear this. We would like to advise that the manufacturer does offer a two year warranty on the lid&#39;s functionality. Please contact them on www.ninestarsusa.com through the &#34;Contact Us&#34; form for further assistance. Thank you.

Jun 7, 2019
CynthiaB777
5 out of 5 stars review

Large trash can

I really like how large the can is. Also, the item arrived with 5 - 21 gallon trash bags inside the product box. This allows me enough time to purchase more bag.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,<br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!<br /><br />-Nine Stars Group

Sep 16, 2020
PJ
4 out of 5 stars review

sensor upgrade needed

I love the no touch feature and the size. This is the 2nd one I have purchased. The problem is that the sensors that open and close the lid go out after 2 years. The company needs to improve this feature.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we can assist you with, please feel free to contact our customer service department via "Contact Us” form at www.ninestarsusa.com. We would be happy to help answer any questions or concerns you may have.    <br /><br />-Nine Stars Group

Feb 23, 2020
R
5 out of 5 stars review

The size and contruction works for me

Size perfect, sturdy construction. Lid construction seems to be improved, only time will tell. (I have 3 other cans with no lids because the lids are so expensive to replace. It was better for me to catch an entire trash can on sale)

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via email at info@ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Mar 20, 2021
Liz
2 out of 5 stars review

13 gallon trash bags don't fit

I wish I'd read the reviews to find out that the standard size trash bags DO NOT FIT. I wish they did because the trash can is neat and I like the quiet close lid, but it's ridiculous that you have to buy contractor bags that are twice as expensive or buy specialty trash bags through the manufacterer.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. We retail trash bags that fit perfectly for your base. We have included a link below. However, if you do not want to purchase our brand, you can purchase any generic brand of extra-large (30 gallon) trash bags. If there is anything that we can assist you with, please feel free to contact our customer service department via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to help answer any questions or concerns you may have.  <br /><br />https://ninestarsusa.com/products/nstb-21-30<br /><br />-Nine Stars Group

Jan 9, 2025
rebecca
5 out of 5 stars review

Beautiful

5 stars..best price for great looking trash can

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thank you for the amazing 5-star review! We&#39;re so glad you&#39;re happy with both the price and the look of your new trash can. We always strive to offer quality and value, so it’s great to hear that you’re enjoying it! Let us know if you need anything else. &#x1f60a;

Dec 18, 2024
Andie
1 out of 5 stars review

Cheap

Broke plastic piece within 2 months and the sensor lasted less than that.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi customer, Thank you for bringing this concern to our attention and apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!