LOVE this trashcan!! I didn't know it was possible to love a trashcan, lol. The sensor lid is awesome and very responsive. Love the finger print-ready stainless. And the size is wonderful!!! It's so nice to have a trashcan bigger than 13 gallons! Overall, very happy with this purchase. Would purchase again in a heartbeat.

I like the trash can itself... I struggle to find bags to fit it! Unless you want to use the brand that samples were given with purchase. My other dislike is removing the olastic ring everytine you go to change the bag... if tou could use the gripper bags the ring wouldnt be necessary, but since those dont fit......

I have a small bathroom size one of these and it has been flawless in operation. I decided to go for the big 21 gallon kitchen one. Same outcome. These are well made and last. I like the option of going manual mode. Push button to open. It stays open until you push the close button. The automatic mode is good too. Ours is close to the stove so it often is triggered to open when we didn't mean to. No big deal. The batteries last a long time.I cannot fault this device except it does not have a hard plastic insert can and the bag tries to catch on the metal rim as you remove the bag. Some tape on the lip may fix it.

I bought this 8 months ago and loved it but it stopped working. I replaced the batteries (3D's) but still doesn't open by itself. I have to use my hand to get it to open and the tap the lid again to close. It defeats the purpose of a touchless and hands-free trash can. My family and friends and loved it too until they saw that it doesn't work already. It was a pricely trash can to have to use your hands now to get it to open and close like any regular trash can.... I am disappointed!!

I love the look and ease of this trash can! The only downside is that it doesnt come with the initial (3) D batteries and no sample bags. I had to go to the actual companys site to order the bags and have yet to receive them. I use the standard 30gal. Bags which works great! The 13gal. bags DO NOT FIT so dont waste your time trying those as i tried every way. Other than that this trash can is nothing short of amazing and the price tag compared to simple human is astonishing!

I am wondering about replacement parts?? I Purchased mine in the box had been opened and then stapled back shed and I didn’t pay attention to it till later a friend told me that it was supposed to have a ring that fit under the lid that held the bag in place and mine did not come with that I am wondering where I can obtain the replacement part

You have to send a photo of your receipt to activate your warranty and complete a paper warranty form. I don't have a receipt because I bought online. All this should be accomplished online. The product quality is ok. The garbage can is lite which I prefer. I hope it's high strength.

So I bought this because of the gallon size which you have to buy special bags for which is a box for $10.00. My only complaint is every time we walk by this can the lid opens and it has become annoying. You can turn the motion sensor off but it defeats the purpose of the $80 trash can. Batteries NOT included

I have had this trashcan for over a year now. LOVE IT! Never gave me any problems, easy to clean, very convenient. Believe I have Energizer batteries in it & haven’t had to change them yet. Everyone who comes to my house loves it and my parents even ended up buying one for their house. 10 out of 10, highly recommended lol.

Was excited to receive it, but I've changed the batteries twice to see if that was the issue, but it still doesn't work. I'm not getting any light to flash to say it's working and tried to do a reset for the sensor. Is it C batteries or D batteries? Some say in reviews it takes 4 C batteries, but the instructions say 3 D batteries. I guess I'll try 4 C batteries to see if that works.